To manage Page and Link templates, go to Admin Menu Downloads Templates in your WordPress site admin area.
WordPress Download Manager Pro has an integrated template system to control how download package links and pages should look like. There are 3 types of templates:
# Link templates are used to render short-code
[wpdm_package id="package-id"] ( Ex: http://demo.wpdownloadmanager.com/wpdmpro/ready-to-use-templates/ )
# Page templates are used to render package details page ( Ex: https://demo.wpdownloadmanager.com/wpdmpro/download/package-with-multiple-versions/ )
# From Email templates tab you can customize email messages for email lock email, new package notification email, user signup email and all other emails used with WordPress Download Manager.
For any technical issue, if you are already using pro version please post in pro forum and free version users please post in free forum. Otherwise, if you have any pre-sale or order related query please contact live chat support team. For technical support.