WPDM - Premium Package Plugin also includes a comprehensive order management suite allowing you to easily manage your customers orders. All the orders are listed here. Admin can change the status of orders and payment here.
Order Details By clicking any Order ID link, order details page will be displayed. Here you can view the detailed information of the selected Order ID.
For any technical issue, if you are already using pro version please post in pro forum and free version users please post in free forum. Otherwise, if you have any pre-sale or order related query please contact live chat support team. For technical support.