-
- Where is my license key?
- How to Protect Download Manager Files Directory in Nginx
- How to get my invoice?
- How do I turn off auto-renew for my WPDM Pro subscription?
- Getting upload_max_filesize directive in php.ini error when uploading Download Manager Pro. What should I do?
- Getting “PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature” error when updating WPDM Pro. How do I fix this?
- How can I bulk apply package settings to all my downloads in WPDM
- I’m getting “Invalid License Key” error when trying to activate my WPDM Pro license. How do I fix this?
- What access control options does the WordPress Pro Membership plugin offer for protecting different types of content?
- Which plugin integrates Amazon S3 with WPDM?
How do I turn off auto-renew for my WPDM Pro subscription?
To turn off auto-renew for your WPDM Pro subscription, you'll need to submit a cancellation request through your user dashboard. Here's the process:
Steps to Cancel Auto-Renew
- Send an Order Note from User Dashboard: Click on your order and submit a cancellation request through the order notes section
- Request Cancellation: Clearly state that you want to cancel auto-renewal for your WPDM Pro subscription
Submit your cancellation request through the order notes section
What Happens After Cancellation
Once your auto-renew cancellation is processed:
- Your current license remains active until the expiration date
- You'll continue to receive support and updates until expiry
- No automatic charges will occur after cancellation
- You can manually renew later if needed
Important Notes
- Manual Processing: Cancellation requests are processed manually by the support team
- License Protection: Your existing license and downloads remain completely unaffected
- Feedback Welcome: Consider providing feedback on what features could be improved
✅ Good to Know: Canceling auto-renew doesn't immediately terminate your service - you keep all benefits until your current subscription expires.
💡 Pro Tip: Make sure to submit your cancellation request with enough time before your renewal date to ensure processing.
Need More Clarification?
For any technical issue, if you are already using pro version please post in pro forum and free version users please post in free forum. Otherwise, if you have any pre-sale or order related query please contact live chat support team. For technical support.