FAQs

How do I turn off auto-renew for my WPDM Pro subscription?

1 min read Updated Jan 26, 2026

To turn off auto-renew for your WPDM Pro subscription, you’ll need to submit a cancellation request through your user dashboard. Here’s the process:

Steps to Cancel Auto-Renew

  1. Send an Order Note from User Dashboard: Click on your order and submit a cancellation request through the order notes section
  2. Request Cancellation: Clearly state that you want to cancel auto-renewal for your WPDM Pro subscription
Order Note Screenshot

Submit your cancellation request through the order notes section

What Happens After Cancellation

Once your auto-renew cancellation is processed:

  • Your current license remains active until the expiration date
  • You’ll continue to receive support and updates until expiry
  • No automatic charges will occur after cancellation
  • You can manually renew later if needed

Important Notes

  • Manual Processing: Cancellation requests are processed manually by the support team
  • License Protection: Your existing license and downloads remain completely unaffected
  • Feedback Welcome: Consider providing feedback on what features could be improved

✅ Good to Know: Canceling auto-renew doesn’t immediately terminate your service – you keep all benefits until your current subscription expires.

💡 Pro Tip: Make sure to submit your cancellation request with enough time before your renewal date to ensure processing.