FAQs

12 articles

1

Where is my license key?

1 min read Updated Jan 26, 2026
2

How to get my invoice?

1 min read Updated Jan 26, 2026
3

Getting upload_max_filesize directive in php.ini error when uploading Download Manager Pro. What should I do?

2 min read Updated Jan 26, 2026
4

Getting "PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature" error when updating WPDM Pro. How do I fix this?

1 min read Updated Jan 26, 2026
5

How do I turn off auto-renew for my WPDM Pro subscription?

1 min read Updated Jan 26, 2026
6

How can I bulk apply package settings to all my downloads in WPDM

3 min read Updated Jan 26, 2026
7

I'm getting "Invalid License Key" error when trying to activate my WPDM Pro license. How do I fix this?

2 min read Updated Jan 26, 2026
8

What access control options does the WordPress Pro Membership plugin offer for protecting different types of content?

2 min read Updated Jan 26, 2026
9

What cryptocurrencies does WPDM – Crypto Connect currently support for payments?

1 min read Updated Jan 26, 2026
10

How does WPDM – Crypto Connect integrate with WordPress Download Manager?

1 min read Updated Jan 26, 2026
11

Which plugin integrates Amazon S3 with WPDM?

3 min read Updated Jan 26, 2026
12

How can I update my card details?

1 min read Updated Feb 17, 2026
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