Humayon

Forum Replies Created

Viewing 25 posts - 2,676 through 2,700 (of 2,803 total)
in reply to: Document Search Result #154023

Humayon
Spectator

Hi @guardian88,
Hope you are well.
JStable only works with the below shortcode.
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="slug1,slug2,..." jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]
More details can be found here.
However, you can use the below shortcode instead.
[wpdm_search_result init=1 template="link-template-default" cols=1]
More details can be found here.
Thanks.


Humayon
Spectator

Hello @amiricloud,
Thank you for your question.
Unfortunately, the requested functionality is not currently available.
However, you can contact our customization team through the below link in order to achieve the above-mentioned functionality.

Custom Upgrade Service


Thanks.

in reply to: PayPal payment pop up hangs on #154016

Humayon
Spectator

Hi @emilio,
Hope you are well.
There might be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.
Also, if possible can you share your WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
thanks

in reply to: Uploaded file auto Linking to Page #154014

Humayon
Spectator

Hello @joanliky,
Hope you are well.
I am sorry that I could not get your query.
Will you please record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Also, please share the related page/file/package URL with us?
Thanks.


Humayon
Spectator

Hello @bkraus,
Hope you are well.
I am sorry that I could not get your query.
Will you please record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Also, please share the related page/file/package URL with us?
If possible, please, provide us with your temporary wp-admin login details in a private reply for checking the issue.
Thank you

in reply to: Block Video Downloads #154003

Humayon
Spectator

Hello @pn2021,
Sorry to hear that. But, it’s working fine in our testing.
Have you cleared your browser and website caches after applying the above-mentioned code?
If, still the problem persists then please share your temporary admin login info in a private reply so that I can debug it properly.
Also, don’t forget to share the relevant package/file URL as well.
Thank you.

in reply to: Upload and download is not working #153958

Humayon
Spectator

Hello @casperitchmarketing-dk,
gpg is an uncommon file type and wp didn’t recognise the file type, that’s why it is failing to upload. However, please use the wildcard * which will allow uploading gpg files.
Also, you can try the below codes as well.
https://gist.github.com/codename065/3a0d439ddc3d7b82f7d9fa13b2623a05
Thank you for your cooperation.
best Regards

in reply to: Upload and download is not working #153933

Humayon
Spectator

Hi @casperitchmarketing-dk,
Hope you are well.
In our testing, we found that gpgfiles are uploading and downloading properly. Have you added your above-mentioned extensions like this?
Please check this.
If you are still facing a problem, please open a new topic alongside your WordPress admin login credentials in a private reply so that we can debug and give you a better solution about it.
Thanks

in reply to: Block Video Downloads #153925

Humayon
Spectator

Hello @pn2021,
Welcome to the support forum and hope you are well.
In order to disable video download please add the below code in the download-manager/assets/js/front.js file.

jQuery(document).ready(function () {
  jQuery("#__wpdm_videoplayer").bind("contextmenu", function () {
    return false;
  });
  jQuery("#__wpdm_videoplayer").attr("controlsList", "nodownload");
});

Let me know if you need further assistance regarding this matter and will gladly help you.
With Regards

in reply to: Tags #153127

Humayon
Spectator

Hi @andynetinspire,
You have to use the WPDM Pro version in that cast.
WPDM tags are separated from post tags there.
Thanks.

in reply to: Premium package not working #152965

Humayon
Spectator

Hello @adtastic,
Thank you for contacting the support forum.
It looks like your host/server is blocking the request. You may try adding the following to your site’s .htaccess file to get it to work:

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Or, you also may contact hosting support.
If still, the problem exists then will you please share your WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
thanks


Humayon
Spectator

Hello @genuusit,
Hope you are well.
You need the below add-on in order to enable the form lock option.

Form Lock – Ask users to fill a form to get access to download


Thanks

in reply to: Download Availability Period #152896

Humayon
Spectator

Hello @pasit,
Hope you are well.
Please use the below template tag by editing the page/link template which will show the Expiry date.
[expire_date]
Thanks.

in reply to: Change default page template #152831

Humayon
Spectator

Hi @alantygel,
If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Thanks.

in reply to: Change default page template #152764

Humayon
Spectator

Hello @alantygel,
Hope you are well.
Please use the below add-on then which will solve your issue I guess.

WPDM Default Values


Let us know if you need further assistance regarding this matter.
Thanks.

in reply to: Hide category and files when access not allowed #152724

Humayon
Spectator

Hello @lpzekalabs,
We are sorry to say that currently, we are not providing any trial.
However, you can check this video in order to get a proper idea.
Thanks

in reply to: Displaying Based Price and Discount Price #152723

Humayon
Spectator

Hello @asdfg,
Thank you for your query.
Please use the below code by overriding the corresponding file in order to show prices like your above-mentioned format.
<strike>[currency][base_price]</strike> [currency][sales_price]
Template overriding procedure can be found in detail in the below link.

Template Files


Best Regards

in reply to: reCAPTCHA #152721

Humayon
Spectator

Hello @shakoorahmed,
Hope you are well.
You can remove reCAPTCHA by editing a file and disabling this option.
However, you can add a timer by using the below add-on.

Lazy Download Add-on


Thanks.

in reply to: Adding new Variable on Package Settings #152696

Humayon
Spectator

Hi @asdfg,
Hope you are well.
You can add additional variable by using the below add-on.

Advanced Custom Fields


Thanks.

in reply to: Hide category and files when access not allowed #152688

Humayon
Spectator

Hi @lpzekalabs,
Welcome to the support forum.
In order to achieve the above-mentioned functionality, you have to use the WPDM Pro plugin and the below add-on.

Advanced Access Control


By the way, you can use our Special pack which contains more essential add-ons including Advanced Access Control and its link is given below for more details.

WordPress Download Manager Special Pack


Let us know if you need further assistance.
With Regards

in reply to: Upload and download is not working #152680

Humayon
Spectator

Hi @yumaworks,
our full dev team will start working on 17th May. Hopefully, we will release the update ASAP after the full team will back.
Thank you for your support and cooperation.
With Regards

in reply to: Upload and download is not working #152678

Humayon
Spectator

Hi @impact,
Maybe your host/server is blocking the request. You may try adding the following to your site’s .htaccess file to get it to work:

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Or, you also may contact hosting support.
If still, the problem exists the please share your WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
Thanks.

in reply to: Upload and download is not working #152677

Humayon
Spectator

Hello @roysinn,
We are really sorry for the inconvenience.
Currently, we are on Eid vacation now,  our full dev and support team will start working on 17th May.
Maybe your host/server is blocking the request. You may try adding the following to your site’s .htaccess file to get it to work:

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Or, you also may contact hosting support.

If still, the problem exists then could you please open your topic in the Pro forum?

Download Manager Pro


Thank you.

in reply to: Invalid File Type #152675

Humayon
Spectator

Hello @yumaworks,
Which version you are using free or Pro version?
If Pro then please share your WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
thanks

in reply to: Invalid PDF structure #152667

Humayon
Spectator

Hello @melsp,
I hope you are well.
Have you tried the below link settings?

Upload and download is not working


If still, you are facing the problem then please provide us with your temporary wp-admin login details in a private reply for checking the issue.
Thanks.

Viewing 25 posts - 2,676 through 2,700 (of 2,803 total)