Home / Topics / Download Manager Free / Premium package not working

Premium package not working

Viewing 3 posts - 1 through 3 (of 3 total)
May 18, 2021 at 9:29 pm #152953

Thomas Wright
Participant

Before I purchase anything it needs to work. I downloaded and installed everything and am trying to configure the payment section of the premium package. cannot save anything in that plugin it just cycles.

May 18, 2021 at 9:30 pm #152954

Thomas Wright
Participant

btw it is a brand new installation, using latest version of php.

May 19, 2021 at 4:59 am #152965

Humayon
Moderator

Hello @adtastic,
Thank you for contacting the support forum.
It looks like your host/server is blocking the request. You may try adding the following to your site’s .htaccess file to get it to work:

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Or, you also may contact hosting support.
If still, the problem exists then will you please share your WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
thanks

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Premium package not working’ is closed to new replies.