Humayon

Hello,
We are currently investigating the issue by reproducing it in our local development. It may take some time. So please be patient and spare us some time. We will let you know about it.
Thank you for your cooperation.

Hi Carlo,
Welcome to the support centre.
Can you please give us temporary admin access to your site in a private reply? We’ll try to investigate the issue for you.
Thank you

Hi,
You are welcome.
Since WPDM – Button Templates is a small plugin so we do not release its update often.

You can take a backup of the plugins/wpdm-button-templates/wpdm-button-templates.php file so that in future you do not lose it with an update or even you can note the line number where you have edited.

Also, the child-theme wpdm-button-templates override method will not work in this circumstance.

However, We have released an update(2.8.8) of the WPDM Extended Short-codes plugin which will fix the target=_blank issue.
Thanks

Hi Lois,
Thank you for contacting the support centre.
Please follow this screencast. Hopefully, it will solve your issue.
Thanks.

Hello Aleksandr,
Glad to hear that the issue has been resolved.
If you get some free moments, please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot.
Best Regards

Hello,
Welcome to the support centre. Hope you are well.
Can you please deactivate and reactivate the plugin?
If still the problem exists then share your temporary admin login info in a private reply so that we can debug and give you a better solution about it.
We are waiting for your reply.
Thanks.

Hi,
For better performance and security, videos should be hosted on Amazon S3. You can stream them from there by using the below add-on.

WordPress Amazon S3 Storage Plugin

For watermark and any other type of video editing option, no add-on is available yet, it will require custom development. You can request custom development by following the below link.

Custom Upgrade Service

Thanks.

Hi Kevin,
Yes, it requires some time to activate everything properly. Sometimes you should clear website, browser and CDN caches after every configuration changes. Hope you understand.
With Regards

Hi Sethu,
Hope you are well.
You can remove the download button on the link page by following the below procedure.

Changing Template Files in /plugins/download-manager/tpls/link-templates ( Download Manager Plugin ) dir:
Copy /plugins/download-manager/tpls/link-templates dir to your active theme dir
Rename it to download-manager
Now remove all files from {active-theme}/download-mamager except the ones you need to modify
Update template file(s) in {active-theme}/download-manager dir as per your need

You can follow this as well.
More details can be found on the below link.

Template Files

Thanks.

Hello Michael,
Thank you for your patience and cooperation.
Please check now we have resolved your issue.
With Regards

Hi,
You are welcome.
If you get some free moments, please give us a 5* here, it will inspire us a lot.
Cheers!

Hello Matthias B,
Yes, indeed we will try to add this in our documentation ASAP.
If you get some free moments, please give us a 5* here.It will inspire us a lot.
Cheers!