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Disable the reset password email templates

Viewing 9 posts - 1 through 9 (of 9 total)
Mar 31, 2021 at 11:27 am #149669

Matthias B
Participant

Hi there!
I want to use the WordPress default plaintext emails instead of the html ones from WPDM when someone clicks on reset password. I’m not great with filters (https://www.wpdownloadmanager.com/doc/filter-reference/wpdm_email_template_email_template_id-customize-email-template/), any pointers on how to achieve that?

Best regards,
M

  • This topic was modified 3 years, 6 months ago by Matthias B.
Mar 31, 2021 at 12:03 pm #149671

Matthias B
Participant

It would already help if I could disable/remove Facebook/Twitter links, because they’re non-existant. But overriding/disabling the whole template would be good as well. Can I put the email-templates in the themes directory to override?

Apr 1, 2021 at 2:29 am #149715

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for adjusting the issue.

Thanks

Apr 1, 2021 at 7:30 am #149721

Matthias B
Participant
This reply has been marked as private.
Apr 5, 2021 at 1:54 pm #149928

Nayeem Riddhi
Moderator

You can use download-manager\email-templates\default.html and customize the template as your requirement and there you shall also find the link for facebook and twitter. please check

thanks

Apr 6, 2021 at 8:32 am #149981

Matthias B
Participant

Thanks for the reply! I’ve copied the default.html into my themes/template/download-manager/email-templates folder and removed those links, but it doesn’t work, WPDM is still catching the original default.html from the plugins directory. Can you check what’s going on there?

  • This reply was modified 3 years, 6 months ago by Matthias B.
Apr 13, 2021 at 4:01 pm #150413

Humayon
Moderator

Hello Matthias,
Please put your file by following the below structure and then customize it.
your-theme/download-manager/default.html
Hopefully, it will solve your problem.
Thanks

Apr 15, 2021 at 8:42 am #150528

Matthias B
Participant

Hi Humayaon, thanks, that did the trick! Would be cool if that was documented somewhere ๐Ÿ˜‰

Apr 15, 2021 at 9:04 am #150530

Humayon
Moderator

Hello Matthias B,
Yes, indeed we will try to add this in our documentation ASAP.
If you get some free moments, please give us a 5* here.It will inspire us a lot.
Cheers!

Viewing 9 posts - 1 through 9 (of 9 total)

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