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Shortcodes not displayed

Viewing 19 posts - 1 through 19 (of 19 total)
Apr 8, 2021 at 1:48 pm #150117

Michael Anscomb
Member

I have just uploaded and new digital assets to act as a lead source to the website but I can no longer see the shortcodes to place them on the WordPress page.

I can now see an “embed” buttom that flashes up and disappears just as quickly.

Does any now have to see the shortcodes?

Apr 8, 2021 at 2:02 pm #150121

Sidratul Sohrat
Moderator

Please deactivate and reactivate the plugin, that should fix the issue.

Thanks

Apr 8, 2021 at 2:50 pm #150123

Michael Anscomb
Member

Many thanks. I lost the plugin altogether so I had to reinstall a backup. This has brought the plugin back but lost the Form Lock. this has been reinstalled and activated.

I have now lost the “Download” button after the visitor has completed the form. I see the code but no button.

Do you have any suggestions to bring this back?

Apr 8, 2021 at 4:56 pm #150140

Sidratul Sohrat
Moderator

Please share the related URL.

Thanks

Apr 9, 2021 at 7:44 am #150162

Michael Anscomb
Member
This reply has been marked as private.
Apr 9, 2021 at 8:05 am #150163

Sidratul Sohrat
Moderator

Please share your login info in a private reply to check this issue.

Thanks

Apr 9, 2021 at 8:14 am #150165

Michael Anscomb
Member

What level of admin would you like?
Is there a check list I could look through first?

Apr 9, 2021 at 9:51 am #150177

Sidratul Sohrat
Moderator

You can enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

Thanks

Apr 11, 2021 at 8:12 am #150253

Naseeb Bajracharya
Participant

hey there, i’ve been facing the same problem today after updating the plugin. short codes are available but blank, copying does not work. Tried deactivating and activating the plugin but still its the same!

Apr 11, 2021 at 9:26 am #150256

Sidratul Sohrat
Moderator

Hi,
the button should show a popup and show the short-code. However, you can generate shortcode easily ( rather than copy/paste it ) using any of the following add-ons:

If you are using the classic editor:

Advanced TinyMCE button

For Gutenberg users:

Gutenberg Blocks

And for elementor:

Elementor Addons

Also, such an issue only will happen if any other active plugin and theme style conflicting on that page, you may try deactivating other plugins to find the conflicting one.

Thanks

Apr 11, 2021 at 9:59 am #150257

Naseeb Bajracharya
Participant

pop up has been removed in this update so it only shows option to copy shortcode under download section, but its blank!

Apr 11, 2021 at 10:13 am #150259

Sidratul Sohrat
Moderator

Please check if there is any conflict. Or else you also use those add-ons. All of them are free.

Apr 11, 2021 at 3:48 pm #150274

Naseeb Bajracharya
Participant

now it shows the shortcodes but that download section’s CSS is just messed up automatically

Apr 11, 2021 at 4:51 pm #150289

Sidratul Sohrat
Moderator

Please share your temporary admin login info in a private reply.

Thanks

Apr 13, 2021 at 2:42 pm #150406

Michael Anscomb
Member

I resolved my issues by using the email a link option, in fact, I prefer this option.

Apr 21, 2021 at 6:52 am #150816

Aleksandr Nahorniy
Participant

I do not see shortcodes. I press the copy button but there is nothing in the buffer. I cannot insert shortcodes with Ctrl+V keys. Where can I find shortcodes?
I have deactivated and activated the plugin. It did not help. Uninstall and reinstall the plugin. It did not help. I downloaded the repository from the site and installed the plugin. It did not help.

Apr 21, 2021 at 10:52 am #150841

Humayon
Moderator

Hello Aleksandr,
I hope you are well.
You will find all the shortcodes list in the below link.

Short-codes

However, you can generate shortcode easily with out copy-pasting any of em.
If you are using the classic editor:

Advanced TinyMCE button

For Gutenberg users:

Gutenberg Blocks

And for elementor:

Elementor Addons

I have made this screencast only for you so that you can easily implement a shortcode properly.
Let us know if you need further assistance regarding this matter.
With Regards

Apr 21, 2021 at 11:28 am #150842

Aleksandr Nahorniy
Participant

Hello, Humayon!
Thank you so much! I installed TinyMCE button and generated a shortcode.

Apr 21, 2021 at 11:33 am #150845

Humayon
Moderator

Hello Aleksandr,
Glad to hear that the issue has been resolved.
If you get some free moments, please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot.
Best Regards

Viewing 19 posts - 1 through 19 (of 19 total)

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