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Humayon

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May 5, 2021 at 9:00 am in reply to: Memory Problem #151873

Humayon
Moderator

Hello Markus,
Hope you are well.
Please provide us with your temporary wp-admin login details in a private reply so that we can debug it properly and give you a better solution about it.
Also, if possible share related file/package URL as well.
Thank you

May 5, 2021 at 8:47 am in reply to: ERP support? #151865

Humayon
Moderator

Hello Stefano,
Thank you for contacting the support centre.
We are sorry to say that currently, we are not providing any ERP integration/support. But you can contact our custom upgrade team if you want to implement an integration add-on by following the below link.

Custom Upgrade Service


With Regards

May 5, 2021 at 7:01 am in reply to: Invalid File Type #151851

Humayon
Moderator

Hi b kh,
Thank you for your opinion. I am going to forward your request to our developers.
Have a good day.
Cheers!

May 5, 2021 at 5:59 am in reply to: Download templates & divi #151849

Humayon
Moderator

Hello Geoff,
Glad to hear that.
If you found my support helpful, could you leave your valuable review here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post?
Your rating keeps us inspired ❤️
Thanks.

May 4, 2021 at 1:42 pm in reply to: Download templates & divi #151802

Humayon
Moderator

Hi Geoff,
Please check now we have resolved your issue by adding the below gist code in your current active theme’s functions.php file.
https://gist.github.com/Humayon/6e12c60e79a84ce82d2bd7fb895703be
Thanks.

May 4, 2021 at 11:14 am in reply to: Bad gateway error page after changing the category #151780

Humayon
Moderator

Hi,
Thank you very much. You are great :).

May 4, 2021 at 11:08 am in reply to: Bad gateway error page after changing the category #151778

Humayon
Moderator

Hi Axel,
Thank you for letting us know about it.
If you found my support helpful, could you leave your valuable review here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post
Your rating keeps us inspired.
Cheers!

May 4, 2021 at 9:36 am in reply to: Download templates & divi #151769

Humayon
Moderator

Hi Geoff,
Please, provide us with your temporary wp-admin login details in a private reply for debugging the issue properly.
Thanks.

May 4, 2021 at 6:26 am in reply to: Convert Number From Thousands To K #151753

Humayon
Moderator

Hello Sethu R.,
You are welcome.
If you found my support helpful, could you leave your valuable review here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post
Your rating keeps us inspired ❤️
Thanks

May 3, 2021 at 5:04 pm in reply to: Convert Number From Thousands To K #151733

Humayon
Moderator

Hi,
For the view count modification please add the below code in your currently active theme’s functions.php file. Hopefully, your request will be resolved.
https://gist.github.com/Humayon/2e1eaae7c460520023d6365f9e3031ca
Thanks

May 3, 2021 at 3:28 pm in reply to: Bad gateway error page after changing the category #151721

Humayon
Moderator

Greetings Axel,
Thank you for contacting the support centre.
Could you please share your related file/package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue?
Also, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.
With Regards

May 3, 2021 at 3:15 pm in reply to: Convert Number From Thousands To K #151718

Humayon
Moderator

Hi Sethu R.,
Hope you are doing great today.
Please add the below code in your currently active theme’s functions.php file. Hopefully, your request will be resolved.
https://gist.github.com/Humayon/b6027fea6955e9f2784744928bb545c1
Best Regards

May 3, 2021 at 10:23 am in reply to: history – undefined property #151698

Humayon
Moderator

Hello Uwe,
You are welcome.
If you found my support helpful, could you leave your valuable review here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post
Your rating keeps us inspired ❤️
Cheers!

May 1, 2021 at 7:56 am in reply to: history – undefined property #151589

Humayon
Moderator

Hi Uwe,
Thank you for the credentials. Please check now we have resolved your issue.
We have adjusted it in the latest version(3.1.24) as well.
With Regards

Apr 30, 2021 at 8:06 am in reply to: where is the rest of the template? #151546

Humayon
Moderator

Hi Auxi,
Hope you are well.
You can generate shortcode with templates easily ( rather than copy/paste it ) using any of the following add-ons:

If you are using the classic editor:

Advanced TinyMCE button

For Gutenberg users:

Gutenberg Blocks

And for elementor:

Elementor Addons


Best Regards

Apr 29, 2021 at 3:05 pm in reply to: Upload and download is not working #151475

Humayon
Moderator

Hi Erik,
Glad to hear that the issue has been resolved.
There should be no spaces among the file type declaration example(apk,ppt,docx) etc.
However, If you found my support helpful, could you leave your valuable review here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post
Your rating keeps us inspired ❤️
Cheers!

Apr 29, 2021 at 1:46 pm in reply to: Free Add-ons #151462

Humayon
Moderator

You are welcome. Have a good day for you too.

Apr 29, 2021 at 11:22 am in reply to: Free Add-ons #151445

Humayon
Moderator

Hi Xavier,
Sorry for the misunderstanding. I have forwarded this issue to our core department and we are filtering those spammers ASAP.
Thanks.

Apr 29, 2021 at 10:33 am in reply to: Free Add-ons #151437

Humayon
Moderator

Hi Xavier,
More than 100,000+ active users are using our plugin on regular basis. No one ever said that. Are you sure that that the spam messages are generating from our plugin?
You can disable our WPDM plugin and then check if the spamming messages are still showing/generating or not.
Thanks.

Apr 29, 2021 at 7:23 am in reply to: Free Add-ons #151427

Humayon
Moderator

Hi Xavier,
Hope you are well.
Can you please let us know which spam messages you are referring to?
It will be very cooperative if you provide us with a screenshot by using a tool like this.
Thanks

Apr 28, 2021 at 1:54 pm in reply to: Upload and download is not working #151372

Humayon
Moderator

Hi Thepigfarmer,
Hope you are well.
By default, WPDM supports all file types allowed by WordPress, but if you want to add a new file type, then you can add them in the allowed file types by following this.
Thanks.

Apr 28, 2021 at 9:42 am in reply to: Package List/Collection Not Working #151355

Humayon
Moderator

Hi Tyler,
You are using the older version of the WPDM-Package Lists plugin. Please update your copy to the latest version(1.2.2) which will fix your layout breaking issue.
Best Regards

Apr 28, 2021 at 8:32 am in reply to: Pre Sales Questions – Downloads only / No Upload, User Dashboard etc. #151352

Humayon
Moderator

Hi,
If you found my support helpful, could you leave your valuable review here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post?
It will inspire us a lot.
Thanks.

Apr 27, 2021 at 5:35 pm in reply to: Package List/Collection Not Working #151306

Humayon
Moderator

Hello,
Sorry for the late reply.
The admin login credentials you have provided did not worked properly. Please check this.
However, you have to use the below shortcode to generate the dashboard.
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/.
From the dashboard you will find a package list like this.
We have released a new update of the WPDM Package Lists plugin which will fix the 404 image issue. Please update your plugin copy.
Also, about the button render issue please set the link template in the shortcode page like this.
Let us know if you need further assistance regarding this matter.
Regards

Apr 27, 2021 at 10:08 am in reply to: Pre Sales Questions – Downloads only / No Upload, User Dashboard etc. #151250

Humayon
Moderator

Hello Andy,
Thank you for your questions.
If you don’t use the login form shortcode then the option will be inactive at the frontend.
Also, you can show all categories by using the WPDM Directory addon.

WPDM Directory Add-on


However, Can you please let us know from which server/cloud storage do you want to add a download link?
In order to deactivate the shortcodes simply just remove the form and accts shortcodes then it will be deactivated.
Thanks

Viewing 25 posts - 2,751 through 2,775 (of 2,804 total)
1 2 3 … 110 111 112 113