history – undefined property

Viewing 6 posts - 1 through 6 (of 6 total)
#151456

Uwe Klemm
Participant

Hi,

we’ve been running WPDM free for quite some time now, mostly hassle-free. So, first of all: thanks a lot!
Suddenly we have an issue: When trying to download a file users get an error message like this: [Table ‘mz-angergym_db.wp_ahm_user_download_counts’ doesn’t exist]
select download_count from wp_ahm_user_download_counts WHERE user = ‘2’ and package_id = ‘7818’]
Then, users cannot proceed to download the file.
We haven’t changed anything to our WP-install. WP itself is 5.7.1, WPDM 3.2.1
When I looked for possible reasons from the backend, I noticed that download history produced error messages as well:
Notice: Undefined property: stdClass::$agent in /var/www/vhosts/oururl/httpdocs/wordpress/wp-content/plugins/download-manager/admin/tpls/stats/history.php on line 233

(I changed the url, obviously).
I can’t find any reason / fix – could anyone here give a hint?
Thanks, best, Uwe

#151463

Nayeem Riddhi
Moderator

please share your related file/package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

#151544

Uwe Klemm
Participant
This reply has been marked as private.
#151589

Humayon
Moderator

Hi Uwe,
Thank you for the credentials. Please check now we have resolved your issue.
We have adjusted it in the latest version(3.1.24) as well.
With Regards

#151637

Uwe Klemm
Participant

Thank you so much for your quick response and support!
Uwe

#151698

Humayon
Moderator

Hello Uwe,
You are welcome.
If you found my support helpful, could you leave your valuable review here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post
Your rating keeps us inspired ❤️
Cheers!

Viewing 6 posts - 1 through 6 (of 6 total)

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