Humayon

Forum Replies Created

Viewing 25 posts - 1,151 through 1,175 (of 2,803 total)
in reply to: Pinterest Lock: Won’t Download After Pinning #168172

Humayon
Spectator

Hello @sheenatatum,

I hope you are well.

Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.

Also, please share the related page/file/package URL with us where the issue exists.

Thanks.

in reply to: Adding ACF fields to files #168159

Humayon
Spectator

Hello @rkteam,

Greetings and Welcome.

We are not sure about third-party plugin integration/ compatibility as we don’t have any control over them as they are not our products.

However, you can check our WPDM Advanced Custom Fields add-on instead.

Advanced Custom Fields

Thanks.

in reply to: Advanced Access Control not working #168158

Humayon
Spectator

Hello @alessandro4,

Greetings and Welcome.

First of all, please follow the instruction appropriately mentioned in the below link.

Advanced Access Control

If still, the problem exists, <span style=”font-weight: 400;”>then please </span><span style=”font-weight: 400;”>provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.</span>

<span style=”font-weight: 400;”>Also, please share the related page/file/package URL with us where the issue exists.</span>

Thanks

in reply to: Children Category – [wpdm_all_packages] #168093

Humayon
Spectator

Hi @teckman57,

Greetings and Welcome to the support forum.

Currently, it’s not possible to fetch files from the child category by using [wpdm_all_packages].

However, you can use the [wpdm_packages] instead. More details can be found in the below link.

[wpdm_packages] – WP_Query in a shortcode for download manager packages

Thanks.

in reply to: Bug in the display of attached files names… #168086

Humayon
Spectator

Hello @nickperry,

Thank you for letting us know about the issue.

I have checked your reported issue in my test environment.

However, in my test environment, it seems it’s not happening with the latest version of WPDM Pro.

Make sure that you are using the latest version.

If still, you are facing such an issue then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.

Also, please share the related page/file/package URL with us where the issue exists.

Regards

in reply to: How to get search keywords #168043

Humayon
Spectator

Hi @sjwuny0717,

Thank you for your query.

Well, we are sorry to say that currently, there is no default option to acquire all search keywords from an input.

You can contact our customization team regarding this.

User Dashboard

I hope you understand.

Regards

in reply to: Add downloads to existing user(s)? #168039

Humayon
Spectator

Hello @delinx,

Thank you for your query.

To assign downloads to a specific user you can use our Advanced Access Control add-on.

Advanced Access Control

I hope that helps and answers your query.

With Regards

in reply to: WPDM – Elementor – Search Results Doesn’t Work #167968

Humayon
Spectator

Hello @higor-padua,

Greetings and Welcome to the support forum.

We have released WPDM – Elementor update which is V1.1.0.

Please update your copy now which should resolve the issue.

Have a good day!

 

in reply to: PDF with Email Lock need to open in a new tab #167966

Humayon
Spectator

Hello there,

Thank you for writing back to us.

If you check closely, it’s written there that

And no option yet to open in a new tab when the package-lock is active.

So, in short when package-lock is enabled download will not open into a new tab.

However, you can post that into the feature request section as well.

Download Manager Pro Feature Request

With Regards

in reply to: WPDM Top Downloads Widget #167903

Humayon
Spectator

Hello @firetvsticks,

I hope you are well and doing great today.

You can use category shortcode with paging=0 orderby='download_count' order=desc Items_per_page=x parameters.

Have a look at the below documentation.

[wpdm_category] – Query All Downloads From One or More Categories

Thanks.

in reply to: PDF with Email Lock need to open in a new tab #167901

Humayon
Spectator
This reply has been marked as private.

Humayon
Spectator

Hello there,

Thanks for letting us know about it.

If you need help with anything else feel free to open a new topic.

Have a good day.

in reply to: All Packages sort by Category #167899

Humayon
Spectator
This reply has been marked as private.
in reply to: All Packages sort by Category #167845

Humayon
Spectator

Hello there,

Thank you for your query.

Sorting packages by Category is currently not possible however, you can add this in the feature request section.

Download Manager Pro Feature Request

Thanks.

in reply to: Disable “Download Availability Period” ? #167838

Humayon
Spectator

Hello,

You can edit the post or mark it as private.

I have already made it private.

Thanks.


Humayon
Spectator

Hello there,

Please check now we have adjusted your issue.

It should work now.

Thanks.

in reply to: How to change link of Download button? #167745

Humayon
Spectator

Hello there,

So, Instead of downloading you want the download link to go to the details page?

In that case, you can use this.

Template tag lists can be found at the below link.
wpdownloadmanager.com/doc/templates/template-tags/

Thanks.


Humayon
Spectator

Hello @fullblastcreative,

Greetings and Welcome to the support forum.

To help you further regarding the issue we need to check it in the back end.

In that case, please provide us with your admin login credentials in a private reply.

I am looking forward to resolving your issue ASAP.

Regards

 

in reply to: How to change link of Download button? #167705

Humayon
Spectator

Hello,

Greetings and Welcome to the support forum.

To change the Download button to the [page_link] please follow the below template override procedure.

Template Files

Apart from that, the code should be like this reference screenshot: https://jmp.sh/Rc6aWGh

I hope that helps and answers your query.

Regards

in reply to: Disable “Download Availability Period” ? #167689

Humayon
Spectator

Hello there,

Thank you for the details.

Well, we are sorry to say that currently there is no such option to disable the Download Availability Period section.

However, you can post it as a feature request in the below section.

Download Manager Pro Feature Request

Thanks.

in reply to: Change font on password lock modal #167605

Humayon
Spectator

Hello there,

In this case please provide us with your admin login credentials in a private reply so that I can check them closely.

Also, which font family you are trying to implement? please let us know about it.

Thanks.

in reply to: Problem with IndexIgnore directive #167602

Humayon
Spectator

Hello @areche,

Thank you for your query.

FYI, IndexIgnore prevents search engines, bots or crawlers from auto-indexing files and prevents direct access to the plugin dir.

There is no side effect if you have disabled or commenting it.

I hope you understand.

Have a good day!

in reply to: restrict number of downloads per day for every user #167575

Humayon
Spectator

Hello @pluk64,

Greetings and welcome.

Yes, it’s possible to restrict the number of downloads per day in the free version by using the below add-on.

Download Limit

Thanks.


Humayon
Spectator

Hello @nmudigital,

Greetings and Welcome!

Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.

Also, please share the related page/file/package URL with us where the issue exists.

I am looking forward to hearing back from you soon.

Regards

in reply to: Change font on password lock modal #167558

Humayon
Spectator

Hello there,

Have you tried after adding it to the customizer Additional CSS section?

Well, plugin, theme and builder styles are unique that’s why it’s not inherited.

If you are using the Pro version then please open a separate forum topic in the Pro support forum with the site login credentials so that we can check the issue in details and give you a better solution there.

Thanks.

Viewing 25 posts - 1,151 through 1,175 (of 2,803 total)