Tanvir

Hello ,

Sorry to hear about the issue.
You can change wpdm styles from Downloads > Settings > User Interface option.
You can also test our free addon wpdm page template. Using that you will be able to select page templates from theme for wpdm packages.

WPDM Page Templates

If you think the issue still persists, please share the related page/file/package URL with us with more details.
please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Hello Jon,
Please check now I have updated the constant contact and added wpdm-newsletter.
So everything is okay now.
However, the other topic is being handled by another team member. You will get update soon there too.
Thanks

Hello @jon_hart,

The constant contact add-on doesn’t require complex setup. Just save your username and password in Downloads > Setting > Constant Contact Tab. When creating the pacakge enable email lock and select the list to add collected email addresses

You can check the doc for constant contact addon

WPDM Constant Contact

and here is the wpdm newsletter

WordPress Newsletters and AutoResponder Plugin

You can find it as wpdm-newsletter.zip

Thanks

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

You are welcome.
Have a nice day 🙂

Hello @iccpm-marcomms,
Sorry for this inconvenience.
If you are already registered and have not verified your Email, then the message will appear while you will try to download any file. please check your email is verified or not while registering. please let me know then if your issue gets resolved or not.

If still the issue persists, please let me know.

Thank you and regards

Hello,
There is no limit option in creating packages however you can attach/add only one file in the WPDM free version where multiple files attach/add is possible with the WPDM Pro.

I have just tested it and found a special solution only for you.
In this case I would suggest you to download free version from here

then copy upload-file.php from download-manager\src\Admin\views\metaboxes\attach-file directory of the free version
and paste it to replace(but always keep a backup of that file) the pro upload-file.php in the same directory of the pro version which you are using.

It will fix the issue.
Thanks

Hello,
Please wait for the next updates.
It will be fixed then.
Thanks

Hello,
I found an api error caused by jetpack which may slow the website.
Deactivating the notification module has fixed the issue.
However, could you please check it now if the slower issue has been solved?
Thanks

Hello Sir,
I checked the last topic. I think you are using customization service thats the reason you couldn’t update. Updating could solve the issue.
However, I am sending the issue to Mr. Shahjada. I hope he will take the necessary steps.
Thanks

Hello @24se7en,
Sorry to hear about the issue.
The latest version of wpdm pro will be released in this week. I hope the issue will be fixed.
However, It is feature request section.
If you face any issue, please post in here our support team will solve the issues.

If you want to cancel your subscription, please mail your order ID to support@wpdownloadmanager.com .
Thanks

Hello,

Got the issue.

If you would use

Advanced Custom Fields

You would see a single file update date option in package like this (only if you upload file manually. Not for directory like you selected on your website)

Then it would show updated on … text on file name like this (only with [file_list] tag not for [file_list_extended])

But as I see that you selected directory from server, Actually there is no update date for any single file. That’s the reason actually it is not possible to show update date for the files you added. Sorry for that.

I hope you have understood.

Thanks