Tanvir

Hello,
I am sorry adding email is not supported for the free version of pdf viewer.
If you use our this addon:

WordPress PDF Viewer

You will be able to add as you wanted.
You can chek demo: https://demo.wpdownloadmanager.com/addons/download/stamper-test/

You can also test it from backend https://demo.wpdownloadmanager.com/addons/wp-admin and customize for further settings there with the username and password: demo.
Thanks

Hello,

I think you have renewed your order, but I have found that you are using outdated version of Advanced Custom Fields
If you have renewed your order for this addon too, I would suggest to download it from here and upload manually to plugins of your website.

Also you are using outdated version of https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/
Just download from there and upload to plugins.

However, I have created a test page with the shortcode you provided, and found it is working properly.

test

If you face any issues with any other pages, just press this button. It will refresh the page and issues will be solved.

Thanks

Hello Richard,
As you are using the free version of wpdm, there is no option to update directly from wpdm setting. But there is a update option in the settings of wpdm pro.
However, the issue is solved. I downloaded the example file and found there is both email and date.
However, if you still face the issue with the pdf viewer, I would suggest you to clean site cache from Downloads > Settings > Privacy > Clear All Cache
I hope it will solve the issue.
Thanks

Hello @shajela,

Sorry for this inconvenience.

I would suggest you to use wpdm elementor too. It will solve many issues. Because you will get wpdm widgets with it.

Elementor Addons

Also Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

Hello,
I found that your are using an outdated version of wpdm-pdf stamper.
Please update that to the latest version 2.0.6. If you can’t update it directry from WordPress dashboard, Please download from here and manually upload the plugin to your website.
I hope it will solve the issue.

Thanks

Hello,
Just let me know how did you contact with the issue?
Did you use the customization service ? If yes please provide the customization service id. So that we can recognize the issue.
or if you solved the issue by posting here in support, just provide me the related topic url. You will get all posts and topics you posted from your profile.
Thanks

Hello,
It needs some customization in the plugin.
we may add this in a future update and in the meantime you can post it in the feature request section.
However, if you think you need it urgently then you can contact our customization team by leaving a mail customize@wpdownloadmanager.com
or
You may contact to the customization team here as well.

For changing the text in button, Please provide me related package/page/file url with details and temporary admin access in a private reply. I will solve the issue.

Thanks

Hello @kyleaerovinemedia-com,

I think you have already posted a different topic about the issue. I hope you will get solution there.

Thanks

Hello,
I followed the separate topic about wpforms and replied there.
Yes this addon does the update notification automatically. If you follow the doc here you will get it. Also I found you have already a separate topic for the related issue. You will get update soon there.

Thanks

Hello @riccardogt,
Hope you are well.
If you are using the latest version of wpdm, You can export downloads with all fields from the export menu of wpdm then you can set Categories, set visitor access, change the title for each file, add a description for each file, and also can set passwords for each file. or you can try wordpress default export option from Dashboard > Tools > Export menu.
For details you can check:

Bulk Import

There you will also find sample csv file to get more idea about it.
Thanks

Please update from here.

Hello,

Please provide admin access in a private reply so that I could check the issue further.

Thanks

Hello,
The exported files are being created and those are in wp-content/uploads/wpdm-cache directory.
You can download those manually from there.
Thanks