Tanvir

Hello,

Thanks for contacting us.
I have understood the feature you are looking for.
However, currently the feature is not available with wpdm pro to select all to download in a single zip.
But we are always adding new features in our plugin and addons. So you can request this feature in here

We may add this feature in our future updates of WPDM.

Regards
Tanvir

Hello Amber,

Could you please tell me wpdm plugin and addons your are using from us?

We have an already addon for mailchimp to connect with wpdm.
Also let me know are you using the below addon and talking about that?

MailChimp Subscription

Please check and let us know.

Regards
Tanvir

Hello Colin,

Please accept our sincere apologies for any inconvenience caused. There could be technical issue.
However, please share the related order number so that we can check the issue. If it is expired, we will activate it again.

Regards
Tanvir

Hello Marco,

Thanks for contacting us.

Please follow this doc to import packages in bulk properly.
However, if you have followed that but still facing issue, please share the csv with us. We will check if it is right formatted.

Regards
Tanvir

Hello,

Thanks for contacting us.
We would really like to solve your problem. But this info is not sufficient. please also share related url of your website to check and reproduce the issue properly. We will inspect the issue and provide a solution soon.

Regards
Tanvir

Hello,

Thanks for contacting us.
Please make sure you are using both WPDM and premium packages the latest versions.
Sometimes server permissions causes the error to update wpdm. If you can’t update the plugin directly from website, you can download it from here and upload to your website.

However, please also share related url of your website to check the issue properly. We will inspect the issue and provide a solution soon.

Regards
Tanvir

Hello @Hassnain,

You can use the below shortcode to order by date
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

Here you can use the parameter order_by and order to show in order. Also you will be able to show top downloads by using parameter download_count

Let us know for further assistance.

Regards
Tanvir

Hello,

Thanks for the details.
Generally there are some reasons behind the issue.
Please make sure you are using minimum version of PHP 7.4 or higher in your server and the latest version of wpdm pro that is 6.2.8 .
After that make sure you have added the license code from Downloads > Settings > License.
You can then also try creating a new test package.

However, if the issue still persists after following so, please also provide temporary admin access in a private reply to check and fix the issues quickly.

Regards
Tanvir

Hello,

Thanks for clarifying the feature you want.
currently the feature is not available with wpdm to show all downloads.
In this case, you can request a feature here. Maybe we could add it in our future updates.

Regards
Tanvir

Hello Marco,

Thanks for contacting us.
Could you please share the related url to check the issue properly? Then I would be able to provide a solution if there is any.

Regards
Tanvir

Hello,

Thanks for contacting us.
To show a single pdf preview use template tag [doc_preview] in your page template. It is a template tag not a shortcode so it will work only in page template.

Let us know for further assistance.

Regards
Tanvir

Hello Gordana,

Thanks for contacting us.

You can allow access to any user role following the below screenshot:

Regards
Tanvir

Hello,

Thanks for contacting us.
In our testing environment there is not such issue.
First of all please make sure that you are using the latest version of WPDM Pro that is 6.2.8 as well as all the addons of wpdm are in the latest version.
Also make sure the php version of your server is minimum 7.4 or higher.

If the issues persists after following so, if possible please also share temporary admin access in a private reply to check and solve the issue quickly.

Regards
Tanvir

Hello,

Thanks for contacting us.

If you face issue with p tags, I would suggest to copy the contents from gutenberg editor, then just paste it in a notepad txt file. It will remove the unwanted html markups. then again copy and past those contents again in gutenber editor.

I hope it will solve the issue.

Regards
Tanvir

Hello Michael,

Thanks for contacting us.

Without using download links, you can add any other links by editing link/page template. . However, Link templates/page templates are mainly built to use our template tags . Using other links are not recommended.
Link template will not support Javascript codes. You can use any additional codes in it via html but it may break too.

To show ads, you can use our below addon with wpdm. It will show a page before starting download for a select amount of time. There you will be able to show ads.

Lazy Download Add-on

Regards
Tanvir

Hello,

Please follow the below doc to activate license:

License

Let us know for further assistance.

Regards
Tanvir

Hello,

In maximum times, Loading issue of Elementor happens if it doesn’t meet the minimum requirements.

php min 7.4 or higher
upload_max_filesize 264M
post_max_size 264M
max_execution_time 500
memory_limit 512M
max_input_vars 8000
max_input_time -1

Please make sure the requirements meet, then let us know if the issue persists.

Regards
Tanvir

Hello,

[popup_link] is not a template tag. It is a shortcode of the below addon:

WPDM Extended Short-codes

It will work in page or post or download package as template tags are only supported in link/page templates.

Let us know for further assistance.

Regards
Tanvir

Hello Mark,

Thanks for contacting WPDM Support Forum.

Currently we have the feature only for widgets.
However, you can use any third party plugin that converts widget to shortcode, then you can show that shortcode to anywhere in the page to show the related downloads

Regards
Tanvir

Hello,

Thanks for contacting us.

I am sorry currently we don’t have any related template tag without link.
However, you can request a feature here so that we can consider a new template tag without link.

Regards
Tanvir

Hello @graphikup,

Thanks for contacting us.

The new window for downloading files is already in the settings of WPDM Pro. If you are trying to download in a separate window, It is also possible in the manual method, by default, you are using link-template-default for the link template and page-template-default for the page template. you can edit the files and follow this doc, https://www.wpdownloadmanager.com/doc/template-files/ for backup of your files.

For opening in a new windows, please add this code replacing [download_link] in page/link templates PHP file as I described below,

<a href="[download_url]" onclick="window.open('[download_url]','newwindow','width=1200,height=800'); return false;" class="btn btn-primary" target="_blank">[link_label]</a>

Please check and let me know

Thank you and regards
Tanvir

Hello,

The new tab/window for downloading files is already in the settings.

you can check this setting from Downloads > Settings > Basic > File Download
section as I image attached,

If you are trying to download in a separate tab, It is also possible in the manual method, by default, you are using link-template-default for the link template and page-template-default for the page template. you can edit the files and follow this doc, https://www.wpdownloadmanager.com/doc/templates/link-template/

For opening in new windows, please add this code target="_blank" after href="[download_url] in page/link templates PHP file as I described below,

<a href="[download_url]" target="_blank" rel="noopener">[link_label]</a>

Let us know for further assistance.

Regards
Tanvir

Hello,

Thanks for contacting us.
Please make sure you have followed this doc
so the file should be in ../my-theme/download-manager/dashboard/dasboard.php

Let me know for further assistance.

Regards
Tanvir

Hello,

Thanks for contacting us.
In our testing environment, it is working fine. If you are using wpdm advanced access control, make sure the file is allowed to the selected user too.
However, if the problem persists, please provide temporary admin access in a private reply. We will check it further.

Regards
Tanvir

Hello,

Thanks for providing details.

If this setting is selected then this issue appears.
However, I have forwarded the issue to the developer team. Soon you will be udpated.

Regards
Tanvir