Tanvir

Hello @chinolz,

Please check stats Problem fixed.

Thanks

Hello @bpw1133,

I am sorry that Frontend author does not have the ability to create tag option yet. Author have to select the admin created tags and categories in the frontend.

However if you need this feature, You can contact our customization team through the email address which is given below.
customize@wpdownloadmanager.com or through this link.

With Best Regards

Hello @lawsonsfinest,

it looks like you are already using the directory add-on.

Did you try any specific shortcode? My understanding of the situation is unclear. Could you please elaborate on the issue?

If possible please share wp admin access too in a private reply. It helps me to quickly figure out the issue from backend and solve it quickly.

Thanks

Hello @lawsonsfinest,

Sorry to hear about the issue.

Could you please share relevant url to check the issue? If possible please share wp admin access too in a private reply. It helps me to quickly figure out the issue and solve it quickly.

Thank you

Hi @shashikant,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️

Best Regards

Hello @kathrynbluelobster-co-uk,

Sorry to hear about the problem.

Try updating both WordPress and WPDM to the latest versions, deactivating and reactivating WPDM, then trying again.

If the problem still persists, please send me temporary access to WP admin in a private reply. This would enable us to quickly identify and fix the issue.

Thanks

Hello,

if you add packages without attached files to categories, then it will be ignored. There should not be other reasons for it.

In a private reply, it would be better if you provided a relevant URL and administrator access, if possible, to check further.

Thanks

Hello @archatlweb,

Sorry for this inconvenience. The suggestions you provided will be taken into consideration.

You can use the parameters mentioned here with the shortcode.
Example: to use category you have to use the parameter categories with category id/slug like this example [wpdm_packages categories="id/slug" orderby="field name" order="asc or desc" items_per_page="10" template="template ID" cols=4 colspad=2 colsphone=1]

I am sorry that The second part of your question is not clear to me, can you please elaborate it? However you can export single package shortcode from the asset manager too. Details here

Let me know if my reply helps you. If you need more assistance, I suggest you submit a private reply with admin access of your website. I will then be able to quickly resolve your issue.

Thanks

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Hi,
That’s exactly not related to wpdm, however, please follow the instructions in the following blog post for a smaller screen:

How To Customize The Admin Screen Using “Screen Options” For Better UI?

Hello,
Could you please record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hello,

I am sorry for this inconvenience.

For more details, You could check the csv fields here . There are other lock fields except form lock.

You can request a feature for plugin here. Maybe it could be adjusted on next updates.

But if you need this feature quickly I would suggest to contact our customization team through the email address which is given below.
customize@wpdownloadmanager.com or through this link.

Thanks