Hasibul Amin Hemel

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 1,509 total)
in reply to: use description in table #77616

Hi,

If you are using the responsive tables shortcode [wpdm_all_packages] then you can use excerpt or excerpt_X (x is an integer value for character length) as a cols field value with the shortcode. It will show the description of the specific package as the excerpt.

Or, You can customize the all downloads table template here ../download-manager/tpls/wpdm-all-downloads.php by following this.

Thanks

in reply to: @import of google font getting messed up #77615

Hi,

Then please provide the admin login info of your WordPress site in private reply.

Thanks

in reply to: Cookies used in WPDM #77614

Hi,

Download Manager sets the following cookies and these cookies are essential for the plugin to perform the basic functions. All of these are temporary means cookies are erased after closing the browser.

unlocked_{file_id} – Tracks whether or not the current visitor unlocked a package/download.
wpdmimported – Tracks the imported files of a directory when bulk importing files from a server dir.
wpdm_getlink_data_{key} – Remembers the package/download data of an unlocked package/download for current user.
global_success– Used to track user registration.

And about the IP logging, Download Manager logs the users IP address for each download. If you want you can disable it from settings ( from the latest version) or add the info about this in your privacy policy to inform users.

The plugin doesn’t send any information about users to anyone else. I am assuring you using WPDM won’t get you in trouble with the law. The issue is sensitive when using user data for Advertising or sharing with third parties. None of which is done by WPDM.

Thanks

in reply to: Message: "Download Error" #77613

Hi,

Please check the package access settings. If the package has access to the user to download the file.
Or send login info in private reply to check if there is any other issue exist.

Thanks

in reply to: Change templates for all packages (bulk procsessing) #77492

Hi,

You can use default values addon to bulk change page template for all packages.

Thanks

in reply to: Unexpected package's featured image size #77489

Hi

The thumb size of link template was 200×150, I have changed it to 200×300.

Thanks

in reply to: Invalid License Key #77486

Hi @Substance151,

Please provide your license key in private reply.

Thanks

in reply to: Constant Contact Add-On #77388

Hi,

There is a security firewall block for siteground. As you will move to aws, then it will not require after that.

But for now, use this code in the .htaccess file on the WordPress root.

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Thanks

in reply to: Constant Contact Add-On #77384

Hi,

If you do not have any other add-ons then settings page will contain the menu’s you have. We will look into the documentation.
And are you using siteground hosting? If you put the constant contact username and password and click on save, does it show only spinning?

Let me know.

Thanks

in reply to: wpdm dropbox settings #77359

Sorry, there is no shortcode available for this. But you can request customization at customize@wpdownloadmanager.com

Thanks

Hi,

Please send login info in private reply to check the issue.

Thanks

in reply to: home page search not working #77108

Hi,

Not found any search template on the home page. In which page are you using the search. Please send the link in private reply to check. Also, if you remove this, please send login details in private reply to check the issue.

Thanks

in reply to: I cant create coupon codes #77102

Hi,

There is an issue with the coupon on the new version. Please send login info in private reply.

Thanks

in reply to: Responsive Table with filter Archive Page Compact #77101

Hi,

sorry, this feature only available for the Archive page. But if you want any custom modification, you can request it at customize@wpdownloadmanager.com

Thanks

in reply to: Javascript not executing on frontend add new download #77075

Hi,

Please disable the other plugin and see which one causing the issue. Seems like the js render is blocking by any other script. Also, send login info in private reply to check.

Thanks

in reply to: Download with Form Lock and Gravity Forms not working #77074

Hi,

Please provide login info in private reply to check the issue. There might be any js script conflicting.

Thanks

in reply to: basic registration fields #76986

Hi, Yes you modify the registration form by adding a filter to your function.php file of the theme.

Here you can find details.

Also we are hoping to add this feature on our next version of Advance Custom Fields.

And after adding custom fields and making those fields available in user profile requires custom coding. You can read details about it here.

Thanks

in reply to: Hyperlinks to download details not showing #76446

Hi,

Please use the following shortcode to show the package link with the title.

[wpdm_all_packages items_per_page="5" categories="windows, linux, osx" jstable=1 order_by="date" order="DESC" cols="page_link,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]

Thanks

in reply to: Crashing Blog #76392

Hi,

could not log into the site with your given access. If the problem still there, please send admin login info of wordpress.

Thanks

Hi,

I got no error downloading the document. Can you recheck?

Thanks

in reply to: wpdm dropbox settings #76387

Hi,

The site should not be down, please add it after the existing lines of htaccess.

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Thanks

in reply to: Display Individual Packages on the Page #76382

Hi,

You can use wpdm package shortcode to achieve this. You can use any custom template with it. You can design your specific page to show the package grid-wise.

Thanks

in reply to: How to multiple account Google Drive #76378

Hi,

Sorry, you can not use multiple google drive account with the google drive addon. But you can attach the link from the multiple google drive file by attaching file URL option in the package.

Thanks

Hi,

There is an issue with the addon. The next update will fix the issue. Please use the latest version of the plugin. Also, send login in private reply to include the patch for now.

Thanks

in reply to: @import of google font getting messed up #76375

Hi,

Please give ftp login info to check the issue. Also, you can check for a line like define(‘WP_CONTENT_URL’, ‘/wp-content’); and comment it out there.

Thanks

Viewing 25 posts - 1 through 25 (of 1,509 total)