Crashing Blog

Viewing 19 posts - 1 through 19 (of 19 total)
#75948

Chris Dawes
Participant

I seem to be having an issue with my blog posts when adding downloads to them. I am using Impreza Theme and using Wp Bakery builder.
When I add a download short code in my blog post, my blog page white screens.
Has anyone else had this issue?

#75994

Hi,

What is your PHP version? please provide any PHP error log available on the server, it will help to identify the problem. If no error available send login info in private reply.

Thanks

#76007

Chris Dawes
Participant
This reply has been marked as private.
#76083

Hi, Please check the login, ftp information seems to be incorrect.

Thanks

#76108

Chris Dawes
Participant
This reply has been marked as private.
#76187

Hi,

Sorry, can’t log in. Please check. Also if there any PHP error available, please share.

Thanks

#76224

Chris Dawes
Participant
This reply has been marked as private.
#76392

Hi,

could not log into the site with your given access. If the problem still there, please send admin login info of wordpress.

Thanks

#76393

Chris Dawes
Participant
This reply has been marked as private.
#76394

Shahjada
Keymaster
This reply has been marked as private.
#76399

Chris Dawes
Participant
This reply has been marked as private.
#76402

Shahjada
Keymaster

Hi,
“work for us” page is showing fine for me, also downloads are working well too:
https://www.evernote.com/l/AV3CpLTSds5F6In4lPald7THxHcR7WNYj_YB/image.png

#76406

Chris Dawes
Participant
This reply has been marked as private.
#76413

Shahjada
Keymaster

The issue is not related to wpdm pro, I disabled the shortcode and page still loading infinite recurringly

#76426

Chris Dawes
Participant

It’s the short code that’s on the “chef” blog post causing the issue, not the short code on the “work for us” page. It’s definitely an issue with pdf download within a post.

#76437

Shahjada
Keymaster

Okay, got it, Everything is fine now in your site. Also, the fix will be added with the next update. Please review us https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post if you get some free seconds, it will be a great inspiration for us. Thanks.

#76456

Chris Dawes
Participant

Thanks for sorting! ?

#77673

Chris Dawes
Participant

Hi,
It appears to have reverted back to crashing again after the update 🙁

#77705

Shahjada
Keymaster

okay now. Sorry, we missed adding the fix in last update

Viewing 19 posts - 1 through 19 (of 19 total)

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