Hasibul Amin Hemel

Hi there,

Please send your login info in private message. Let me check the issue.

Thanks.

Hi there,
When you upload the CSV file with the details of the package as demo CSV, it will be uploaded in the package and you will be redirected there.

Thanks.

Hi,
please provide your license in private reply.
Thanks.

Hi,
I need to see the site. Can you give me login in private message?

Thanks.

HI there,
Thanks for your query. You can achieve this functionality with our WPDM Directory Add-on. For this you need to install this add-on as normal plugin and then activate it.

Now, For creating an advance search page with WPDM Directory Add-on, you have to use the shortcode.
[wpdm-search-page cols="1 or 2 or 3 or 4" items_per_page="10" link_template="link-template-id" position="top or left or right"]

Thanks.

Hi there,
For stop download from single IP address, you can block the specific ip address from downloading. For this, go to settings and scroll down to “File Download” section. You can find there a box to put ip address to block them. You can paste the ip there and save the settings.

Or, You can use the premium plugin feature if you purchased the pro version. For every single package, there is “Download Limit”, so if any user cannot download more than the limit. Here, every single IP address used as an id for block the download.

We will look into the app bug.

Thanks.

Hi there,
Sorry, the individual download option will not work within the lock feature. In lock feature user have to download the whole package instead of an individual file.
Let me know if you need anything else. 🙂
Thanks.

Great to hear that both fixed.
Yes, they are the default. Currently, it does the only title search. Hope we will consider this feature in future updates.

Thank you.

Hi,
Thanks for notice it.
It would be good if I can see, but I will let you know if I could not find any solution without looking into your site, as it is private/local.

Thanks for patience.

Hi there,
I have looked into the site. The speed is good enough. Heres a test result: https://gtmetrix.com/reports/actionsoftware.com/oUtsGhkI

Also, maybe these plugins js files are not being cached which making site little slower.
https://platform-api.sharethis.com/js/sharethis.js (54.1KiB)
https://actionsoftware.com/wp-includes/js/jquery/jquery.form.min.js?ver=3.37.0 (12.1KiB)
https://actionsoftware.com/wp-content/plugins/contact-form-7/includes/js/scripts.js?ver=4.9.1 (7.9KiB)
https://actionsoftware.com/wp-includes/js/jquery/ui/core.min.js?ver=1.11.4 (3.3KiB)
https://actionsoftware.com/ (2.5KiB of inline JavaScript)
https://actionsoftware.com/wp-includes/js/wp-embed.min.js?ver=4.7.7 (1.2KiB)
https://actionsoftware.com/wp-content/plugins/email-javascript-cloaker/js/email-js-cloak.js?ver=1.0 (188B)

Thanks.

Hi,
can you give me the error log file on your server?
or please give a temporary login to check the error.

Thanks.

Hi,
Currently, you can import CSV in this format in pro version only. It can only import package and assign it to the user importing the file.
You can also assign user level and category for the package. But it is a pro version addon. You can find it here.

And no you can’t import bulk user and give access to specific files. But you can select User role for specific package file.
Let me know if you need anything else to know.

Thanks.