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Hasibul Amin Hemel

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Viewing 25 posts - 26 through 50 (of 1,509 total)
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May 17, 2018 at 2:54 pm in reply to: Import Terms and Conditions Copy #76374

Hasibul Amin Hemel
Blocked

Hi,

You can use separate column in the csv file for term lock content as terms_title, terms_conditions and terms_check_label.
You need to create the new column with that name and put your content for any package.

Thanks

May 17, 2018 at 2:32 pm in reply to: PAYMENT PROBLEM, PLEASE HELP!!! #76373

Hasibul Amin Hemel
Blocked

Hi John,

For payment and order related issue please send details at support@wpdownloadmanager.com . We are here to help you with any kind of technical issue.

Thanks

May 15, 2018 at 5:15 pm in reply to: Can't login using WPDM Form #76289

Hasibul Amin Hemel
Blocked

Hi,

Please send login info in private reply to check. Which version of the plugin are you using?

Thanks

May 15, 2018 at 4:35 pm in reply to: Add one more redirection before downloading file #76285

Hasibul Amin Hemel
Blocked

Hi,

You can use link template (package details button) with the package shortcode to show your downloads on a page. Then the user can click on the details button to get into the single package page and download. Or
You can use Lazy Download, which offers you to redirect download to a different page and user needs to wait certain time period before download.

But there is no feature to redirect to same download details page from package page when user clicks on download. If you want custom modification please send details to customize@wpdownloadmanager.com

Thanks

May 15, 2018 at 3:47 pm in reply to: No Packages showing #76273

Hasibul Amin Hemel
Blocked

Hi,

Please provide login info in private reply to check the issue.

Thanks

May 15, 2018 at 3:19 pm in reply to: Nothing happens when trying to download a single file in the package #76268

Hasibul Amin Hemel
Blocked

Hi,

There is some compatibility issue with the latest version of PHP. You can try switching the version to 7.0.* or 5.6.*
Also if there any PHP error log on the server, please share.

Thanks

May 15, 2018 at 1:55 pm in reply to: Upload size won't go up #76261

Hasibul Amin Hemel
Blocked

Hi,

Please contact your server admin. You can try using php.ini file in your wp-admin directory.

upload_max_filesize = 128M
post_max_size = 130M
max_execution_time = 300

Put this code on the file.

Thanks

May 15, 2018 at 1:31 pm in reply to: wpdm dropbox settings #76260

Hasibul Amin Hemel
Blocked

Hi,

Seems like you are using siteground hosting. Please include this code in .htaccess file on your server.

<IfModule mod_security.c> SecFilterRemove 001868 </IfModule>

Thanks

May 15, 2018 at 12:16 pm in reply to: Doc Preview #76254

Hasibul Amin Hemel
Blocked

Hi,

Sure, but in your custom template, you used some class. Please provide the CSS for that class too.

Thanks

May 15, 2018 at 12:13 pm in reply to: Translation #76253

Hasibul Amin Hemel
Blocked

Hi,

We will look into this string.

Thanks

May 15, 2018 at 10:39 am in reply to: Activiating Download manager Pro caused WordPress crash #76241

Hasibul Amin Hemel
Blocked

Hi,

Please provide ftp info in private reply to check the issue.

Thanks

May 15, 2018 at 10:27 am in reply to: File Type Icons Error #76239

Hasibul Amin Hemel
Blocked

Hi,

Please provide plugin edit or FTP access.

Thanks

May 15, 2018 at 10:10 am in reply to: Reset license key to new domain #76236

Hasibul Amin Hemel
Blocked

Hi,

Please post your license key in private reply to unlock it.

Thanks

May 15, 2018 at 7:15 am in reply to: File Type Icons Error #76220

Hasibul Amin Hemel
Blocked

Hi,

Please provide login in private reply to check. All the file should be available in the assets/file-type-icons folder.

Thanks

May 14, 2018 at 5:02 pm in reply to: Crashing Blog #76187

Hasibul Amin Hemel
Blocked

Hi,

Sorry, can’t log in. Please check. Also if there any PHP error available, please share.

Thanks

May 14, 2018 at 4:52 pm in reply to: Getting either error 500 or 502 when i hit the "download" button. #76186

Hasibul Amin Hemel
Blocked

Hi,

Please provide login info in private reply to check.

Thanks

May 14, 2018 at 4:46 pm in reply to: Doc Preview #76185

Hasibul Amin Hemel
Blocked

Hi,

Please provide the package URL to check.

Thanks

May 14, 2018 at 4:42 pm in reply to: PDF Thumbnail #76184

Hasibul Amin Hemel
Blocked

Hi,

Please send login details in private reply to check.

Thanks

May 14, 2018 at 4:06 pm in reply to: Template Variables #76180

Hasibul Amin Hemel
Blocked

Hi,

Please check now and let me know if the problem is solved or not. Also, use the latest version of the plugin.

Thanks

May 14, 2018 at 2:10 pm in reply to: How can I allow user to select one or more files from a package? #76175

Hasibul Amin Hemel
Blocked

Hi,

With the WPDM – File Cart Add-on user can,
– Select a single file from multiple packages
– Download all selected file from the cart page

user can’t
– Download multiple files from multiple packages as one package/checkout

It does not add functionality to download the selected file from a single package.

Thanks

May 14, 2018 at 2:00 pm in reply to: a download link appears in footer #76173

Hasibul Amin Hemel
Blocked

Hi,

Please send login details in private reply to check the issue.

Thanks

May 14, 2018 at 12:26 pm in reply to: Number on Responsive Table #76167

Hasibul Amin Hemel
Blocked
This reply has been marked as private.
May 14, 2018 at 8:12 am in reply to: Move licence key #76153

Hasibul Amin Hemel
Blocked

Hi,

Please post your license key in private reply to unlock it.

Thanks

May 14, 2018 at 8:11 am in reply to: Number on Responsive Table #76152

Hasibul Amin Hemel
Blocked

Hi,

There is no function to add numbering yet. But You can customize the all downloads table template here ../download-manager/tpls/wpdm-all-downloads.php

Thanks

May 12, 2018 at 6:03 pm in reply to: Problems With IOS (Safari) #76089

Hasibul Amin Hemel
Blocked

Hi Igor,
Seems like there is a duplicate version of plugin that conflicting. Try login with FTP and file manager and delete the download-manager folder from plugins and reinstall and activate it.

Thanks

Viewing 25 posts - 26 through 50 (of 1,509 total)
1 2 3 … 59 60 61