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Hasibul Amin Hemel

Forum Replies Created

Viewing 25 posts - 1,451 through 1,475 (of 1,509 total)
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Nov 16, 2017 at 11:14 am in reply to: Error updating to 4.7.2 #65672

Hasibul Amin Hemel
Blocked

Hi,
Can you share ftp access?
Or you could send me error log file from server.
Thanks.

Nov 16, 2017 at 10:53 am in reply to: Carousel only shows 4 items from category #65670

Hasibul Amin Hemel
Blocked

Hi there,

Please share your page and login in private reply. I will check the issue.

Thanks.

Nov 16, 2017 at 10:51 am in reply to: Error updating to 4.7.2 #65669

Hasibul Amin Hemel
Blocked

Hi there,

It could happen for various reason. Did you check the PHP Memory limit for your site?
And if you can send me error log from the server then it will help to debug.
If you can send site access in private reply i can check it.

Thanks.

Nov 15, 2017 at 12:15 pm in reply to: frontend view shows error: you are not allowed #65639

Hasibul Amin Hemel
Blocked

Hi @thehroption ,

Can you elaborate the issue? Which user id do you using while you getting the error? and as I did not see details screenshot. can you send me those details?

Thanks.

Nov 15, 2017 at 11:56 am in reply to: Where can I Translate the User Roles? #65637

Hasibul Amin Hemel
Blocked

Hi there,

Please give details about the issue with login in private reply.

Thanks.

Nov 15, 2017 at 11:53 am in reply to: Adding tags in frontend #65636

Hasibul Amin Hemel
Blocked

Hi there,

Thanks for the details. We will consider this update in next version of our plugin.

Nov 15, 2017 at 11:18 am in reply to: wpdm_4.1.8 and wpdm_4.7.1 #65630

Hasibul Amin Hemel
Blocked

Hi there,

What kind of issues are you facing with the installed plugin?

And yes the latest version is compatible with the wp 4.8.3. You can download the latest version of the plugin from dashboard https://www.wpdownloadmanager.com/user-dashboard/purchases/ .

Did you put your license in the Downloads -> Settings -> License?
Go the Settings -> Updates and login to the wdmp account. Then the update can be installed.
Screenshot: http://prntscr.com/haqd8t
For the update go to the plugins page.

Thanks.

Nov 15, 2017 at 7:20 am in reply to: Unable to Activate #65613

Hasibul Amin Hemel
Blocked

Hi there,

I’ve fixed it. You can now activate the plugin.

Thanks.

Nov 15, 2017 at 5:25 am in reply to: Issue with WPDM Pro 3.8.8 #65606

Hasibul Amin Hemel
Blocked

Hi there,

Please send your site login in private.
Let me check it for you.

Thanks.

Nov 14, 2017 at 9:45 pm in reply to: Unable to Activate #65595

Hasibul Amin Hemel
Blocked

Hi,

I looked into the site. There is a conflict I guess.
Can I have the error log file in your server directory?

Thanks.

Nov 14, 2017 at 6:48 pm in reply to: Adding tags in frontend #65564

Hasibul Amin Hemel
Blocked

Hi there,

Yes, you can add tags to the packages in the frontend. For this, you need to make the custom template for the page and use it with the package.

For this, you need to edit any existing template or create a new template from Admin Menu Downloads Templates ( https://demo.wpdownloadmanager.com/wpdmpro/wp-admin/edit.php?post_type=wpdmpro&page=templates | Login: demo/demo ). You can put [tags] to show the tag on the frontend.

Thanks.

Nov 14, 2017 at 6:44 pm in reply to: frontend view shows error: you are not allowed #65563

Hasibul Amin Hemel
Blocked

Hi there,

Please send error screenshot. Try to keep it lower size, as past files cannot be seen.

Thanks.

Nov 14, 2017 at 6:32 pm in reply to: Incompantibility with a theme #65562

Hasibul Amin Hemel
Blocked

Hi there,

Please send login info in private reply. Let me check.

Thanks.

Nov 14, 2017 at 6:31 pm in reply to: new downloads, popular downloads #65561

Hasibul Amin Hemel
Blocked

Hi there,

We do have the widget for new downloads and popular download. You can use the widget on your site.

But do you need custom page template for the popular download and new download?

Thanks.

Nov 14, 2017 at 6:29 pm in reply to: Unable to login #65560

Hasibul Amin Hemel
Blocked

Hi there,

You can try resetting your password. And please check if the key is valid for the current domain.
or Can you send your site login in private with details info?

Thanks.

Nov 14, 2017 at 7:48 am in reply to: 2nd Request: Email Lock Not Working, plus Box removal #65527

Hasibul Amin Hemel
Blocked

Hi there,

Your old topic has been answered. Maybe you somehow missed it.

You can check it here: https://www.wpdownloadmanager.com/support/topic/multiple-email-of-files-boxes/

Thanks.

Nov 14, 2017 at 6:47 am in reply to: frontend view shows error: you are not allowed #65518

Hasibul Amin Hemel
Blocked
This reply has been marked as private.
Nov 14, 2017 at 6:10 am in reply to: wpdm 4.1.8 compatibility #65513

Hasibul Amin Hemel
Blocked

Hi,

Looks like you are using the pro version of the plugin. Can you send the purchase history or old activation key?

Looking forward to you.

Thanks.

Nov 14, 2017 at 6:02 am in reply to: frontend view shows error: you are not allowed #65512

Hasibul Amin Hemel
Blocked

Hi,

I need wordpress site login. But it would be great if i have ftp access too. I can see any error log file from then.

Thanks

Nov 14, 2017 at 5:54 am in reply to: Invalid License Key #65510

Hasibul Amin Hemel
Blocked

Hi there,

Please post your key in private reply.

Thanks.

Nov 14, 2017 at 5:52 am in reply to: frontend view shows error: you are not allowed #65509

Hasibul Amin Hemel
Blocked

Hi,
Please send login in private reply.

Thanks

Nov 14, 2017 at 5:02 am in reply to: Individual files #65500

Hasibul Amin Hemel
Blocked

Hi there,

Yes, you can give different file title from attached file section. Here, you can see every file you attached to the package. You can set title and password from there.

Screenshot: http://prntscr.com/ha66mh

And our package treats every file as a whole package. So you can set permission for whole package but not the individual file. But you can set a different password for individuals file.

Thanks.

Nov 14, 2017 at 4:56 am in reply to: frontend view shows error: you are not allowed #65498

Hasibul Amin Hemel
Blocked

Hi there,

There is an option that you can give access to particular package for user level. You can choose whom you want to show the package page. For this, you need to go to the package settings option from package edit mode.

You can see an option “Allow Access” there, you can select the member level who can access the package page from here.

Screenshot: http://prntscr.com/ha65rm

Thanks.

Nov 14, 2017 at 4:51 am in reply to: Expired WPDM #65494

Hasibul Amin Hemel
Blocked

Hi there,

Please download the latest version here https://www.wpdownloadmanager.com/user-dashboard/purchases/ and install it. The update issue that deleted plugin when updating, has been fixed in recent version.

Thanks.

Nov 14, 2017 at 4:47 am in reply to: Unable to Activate #65493

Hasibul Amin Hemel
Blocked

Hi there,
Please send your login in private reply.

Thanks.

Viewing 25 posts - 1,451 through 1,475 (of 1,509 total)
1 2 3 … 58 59 60 61