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Hasibul Amin Hemel

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Viewing 25 posts - 51 through 75 (of 1,509 total)
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May 12, 2018 at 5:56 pm in reply to: Crashing Blog #76083

Hasibul Amin Hemel
Blocked

Hi, Please check the login, ftp information seems to be incorrect.

Thanks

May 12, 2018 at 5:49 pm in reply to: Getting either error 500 or 502 when i hit the "download" button. #76081

Hasibul Amin Hemel
Blocked

Hi,

Please update the membership plugin. It should fix the issue.

Thanks

May 12, 2018 at 5:46 pm in reply to: problem with key #76080

Hasibul Amin Hemel
Blocked

Hi,

Please provide your license key in private reply. Also login with your user and pass in Downloads settings update.

Thanks

May 12, 2018 at 12:10 pm in reply to: Problems With IOS (Safari) #76070

Hasibul Amin Hemel
Blocked

Hi,

Please provide the link and admin login info in private reply to check the issue. Also, if you are using an older version please update the plugin.

Thanks

May 12, 2018 at 12:07 pm in reply to: Can't update to new version, Download manager pro #76068

Hasibul Amin Hemel
Blocked

Hi,

There is an issue with the old version with updating. Please follow the below process to update your plugin.

Please download the latest version from the purchase area.

Either do with FTP:
– First Unzip the plugin.
– Open FTP (FileZilla)
– Upload the folder download-manager to /wp-content/plugins, a pop up will show and will ask you to overwrite files, choose yes.

Or,
From admin panel. Go to Dashboard Plugins
– Deactivate and Delete the existing one from the website.
– Upload and activate the latest one.

Thanks

May 11, 2018 at 9:32 am in reply to: Download button not working #76011

Hasibul Amin Hemel
Blocked

Hi,

Caching problem, please disable any caching tool you are using. Download works fine from incognito.

Thanks

May 11, 2018 at 9:27 am in reply to: Licence key domain transfer #76010

Hasibul Amin Hemel
Blocked

Hi,

If the settings not saving and spinning, you might be using siteground hosting. Then please include following in your .htaccess file on the server. If the issue not solved by adding this, Please send login in private to check.

<IfModule mod_security.c> 
    SecFilterRemove 001868 
  </IfModule>

Thanks

May 11, 2018 at 9:24 am in reply to: Image Thumbnail not appearing when using certain Page Template #76009

Hasibul Amin Hemel
Blocked

Yes, Please replace that line. If it is not working, please provide login info in private reply to check if there any other issue.

Thanks

May 11, 2018 at 9:17 am in reply to: need help #76008

Hasibul Amin Hemel
Blocked

Hi,

There is widget available to show the files on the sidebar. Also, you can include the pdf package into any post using package shortcode and link template. Details here.

Thanks

May 11, 2018 at 7:05 am in reply to: Page Template opens document vs display misc. #75996

Hasibul Amin Hemel
Blocked

Hi,

If you want to open the pdf on the browser you have to change the settings from Downloads Settings file download section and enable open in browser.

Also please specify the template you need, if you only need the package name and download button you can create a new page template from Downloads Templates page template section with the available template variables. You can find more here.

And [download_link] will show download button if you use it with the template.

Thanks

May 11, 2018 at 6:47 am in reply to: Getting either error 500 or 502 when i hit the "download" button. #75995

Hasibul Amin Hemel
Blocked

Hi,

Working fine at my end. Try re-activating the plugin. Is there any error log?

Thanks

May 11, 2018 at 6:42 am in reply to: Crashing Blog #75994

Hasibul Amin Hemel
Blocked

Hi,

What is your PHP version? please provide any PHP error log available on the server, it will help to identify the problem. If no error available send login info in private reply.

Thanks

May 10, 2018 at 6:42 am in reply to: Download button not working #75907

Hasibul Amin Hemel
Blocked

Hi,

Please provide the plugin edit access too.

Thanks

May 9, 2018 at 2:37 pm in reply to: Download button not working #75861

Hasibul Amin Hemel
Blocked

Hi, Please enable the admin access. Can’t access the dashboard.

Thanks

May 9, 2018 at 2:28 pm in reply to: Stripe and PDF Stamper not working #75859

Hasibul Amin Hemel
Blocked

Hi,

This issue will be updated in next version which will be released within one day.

Thanks

May 9, 2018 at 2:04 pm in reply to: User Review Add-on have Google Rich Snippet? #75856

Hasibul Amin Hemel
Blocked

Hi,

It is not yet rich snippets configured. We will look into this.

Thanks

May 9, 2018 at 1:06 pm in reply to: Package With Multiple Versions #75855

Hasibul Amin Hemel
Blocked

Hi,

WPDM does not have support for multiple versions. You can work with only the latest version. There are options to add new multiple files in a single package. But there is no way to separate those files based on version.

We are working on the plan to develop a separate addon to manage file versions.

Thanks.

May 9, 2018 at 1:03 pm in reply to: Managing Multiple File Versions in a Download Package #75854

Hasibul Amin Hemel
Blocked

Hi,

WPDM does not have support for multiple versions. You can work with only the latest version. There are options to add new multiple files in a single package. But there is no way to separate those files based on version.

We have plan to develop a separate addon to manager file versions.

Thanks.

May 9, 2018 at 12:44 pm in reply to: Visibility Packages #75852

Hasibul Amin Hemel
Blocked

Hi,

You can use All download list shortcode to show all download available to user. Here is the demo.

Thanks

May 9, 2018 at 12:35 pm in reply to: Critical Bug – All Guest users share the same Cart #75850

Hasibul Amin Hemel
Blocked

Hi,

How do you test the flow? do you test it with two different devices in the same IP or two different devices in two different IP address? Please send more details to find out the issue.

Thanks

May 9, 2018 at 12:28 pm in reply to: Download button not working #75849

Hasibul Amin Hemel
Blocked

Hi,

Are you testing in the localhost? Seems like the file is not attached correctly. If you can work on the server, please make the site live and send admin login to check.

Thanks

May 9, 2018 at 12:20 pm in reply to: Undefined error after download with lock option #75846

Hasibul Amin Hemel
Blocked

Hi,

Please check the login details.

Thanks

May 9, 2018 at 12:17 pm in reply to: How to implement Custom Fields? #75841

Hasibul Amin Hemel
Blocked

Hi,

you can modify the registration form by adding a filter to your function.php file of the theme.

Here you can find details.

Also we are hoping to add this feature on our next version of Advance Custom Fields.

And, Utilize the edit_user_profile_update hook to save custom user info. Here is the link to official documentation https://codex.wordpress.org/Plugin_API/Action_Reference/edit_user_profile_update

Adding custom fields and making those fields available in user profile requires custom coding. You can read details about it here. We provide custom upgrade service. Please mail to customize@wpdownloadmanager.com if you want our custom upgrade team to develop it for you.

Thanks

May 9, 2018 at 12:20 am in reply to: gdpr dsgvo #75818

Hasibul Amin Hemel
Blocked

Hi,

As i told before, many features work with the cookie data like download count, authorization for any package download. But there also an option that store IP address and user data.

You have to comment out the following line from libs/class.DownloadStats.php line 17.

$wpdb->insert("{$wpdb->prefix}ahm_download_stats",array('pid'►(int)$pid, 'uid'►(int)$uid,'oid'►$oid, 'year'► date("Y"), 'month'► date("m"), 'day'► date("d"), 'timestamp'► time(),'ip'►"$ip"));

It will stop saving data of users.

Thanks

May 9, 2018 at 12:05 am in reply to: Invalid License Key Error on WP Engine Staging Site #75817

Hasibul Amin Hemel
Blocked

Hi,

Please provide your license key in private reply to unlock it from the server.

Thanks

Viewing 25 posts - 51 through 75 (of 1,509 total)
1 2 3 4 … 59 60 61