Shahjada

Shahjada

@admin Keymaster Joined Mar 16, 2011
6 Topics started
15,664 Replies posted
0 Favorites
15 yrs Member for

Forum Replies Created

Viewing 25 posts - 2,801 through 2,825 (of 15,664 total)
Feb 15, 2019 at 9:06 am
#93776
Keymaster
Shahjada
Staff OP

@robdj, okay now, that was a variable naming issue with the last update of the plugin, however, we have fixed it and released a quick update.

Feb 13, 2019 at 6:44 pm
#93684
Keymaster
Shahjada
Staff OP

Hi,
We are adding some new field with https://www.wpdownloadmanager.com/download/advanced-custom-fields/ where “Post Dropdown” is one of them.

Feb 13, 2019 at 6:30 pm
#93678
Keymaster
Shahjada
Staff OP

Hi,
No such option is available with a single site license, however, please let me know whenever you need to unlock the key to transfer it from staging to live site.
To reinstall/update manually please follow the steps to upgrade:
1. Deactivate and Delete old version
2. Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3. Install and activate the latest version
4. Done! ( The process will not harm your old data/settings ) 


Feb 13, 2019 at 4:39 pm
#93662
Keymaster
Shahjada
Staff OP

Even if the popup auto closes, if the user wants to get another link, they can click download button again and request another link with email.

Feb 13, 2019 at 9:05 am
#93652
Keymaster
Shahjada
Staff OP

Guest order should work fine now, please let me know if you face any issue there.

Feb 12, 2019 at 7:52 pm
#93643
Keymaster
Shahjada
Staff OP

Hi,
We have fixed the issue, please update to v1.9.0

Feb 12, 2019 at 7:39 pm
#93642
Keymaster
Shahjada
Staff OP

Please give me temporary wp-admin login to check your issue.

Feb 12, 2019 at 4:22 pm
#93633
Keymaster
Shahjada
Staff OP
Feb 12, 2019 at 3:42 pm
#93631
Keymaster
Shahjada
Staff OP

Hi,
Master download link is working fine now. FYI, only master download link will be able to download premium items directly if you authorize it.

Feb 12, 2019 at 3:23 pm
#93630
Keymaster
Shahjada
Staff OP

Yes, unfortunately, not seeing any other alternatives. Hardcoded links have to change manually.

Feb 6, 2019 at 4:06 am
#93347
Keymaster
Shahjada
Staff OP

Hi,
Here are the answers to your queries:

1. If files are added as URL ( from local server or remote file ), zip download will not work, as php can’t create zip file from urls.
2. No such option for now, but noted for implementation.
3. You can do that by editing that link/page template. Doc: https://www.wpdownloadmanager.com/doc/templates/

Please give me temporary wp-admin login info in a private reply if you want me to check those in details.
Now, your forum posting should work fine, but if you face issue again in forum, please mail to support@wpdownloadmanager.com

Feb 1, 2019 at 7:01 pm
#93171
Keymaster
Shahjada
Staff OP

Unlocked.

Feb 1, 2019 at 6:38 am
#93145
Keymaster
Shahjada
Staff OP

Please give me temporary wp-admin login info and one drive credentials in a private reply or mail to support@wpdownloadmanahger.com with forum post URL.

Feb 1, 2019 at 6:36 am
#93144
Keymaster
Shahjada
Staff OP

Hi,
If WordPress can recognize the logged in user, then no problem with the wpdm pro, they will be recognized by wpdm pro too.
Please check allow access option here: https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/

Feb 1, 2019 at 6:30 am
#93143
Keymaster
Shahjada
Staff OP

Hi,
To customize templates, you will need the pro version, Doc:

Templates Overview


And additional there may require some code customization to meet your requirement exactly.

Feb 1, 2019 at 6:27 am
#93142
Keymaster
Shahjada
Staff OP

Hi,
You will need pro version for that.

Feb 1, 2019 at 6:25 am
#93141
Keymaster
Shahjada
Staff OP

Hi,
We only keep a backup of the previous version in the archive when there is any significant change in the new version, all available archive versions can be downloaded from here https://wordpress.org/plugins/download-manager/advanced/, but there is no 2.9.42.

Feb 1, 2019 at 5:22 am
#93135
Keymaster
Shahjada
Staff OP

Hi,
Looks like download manager plugin is not active, please give me temporary wp-admin login info in a private reply to check your issue.

Feb 1, 2019 at 4:47 am
#93134
Keymaster
Shahjada
Staff OP

Hi,
That was an issue with the Dropbox add-on, we have fixed the problem and updated ( v1.3.1 ) the add-on, please update your copy.

Jan 31, 2019 at 9:01 pm
#93129
Keymaster
Shahjada
Staff OP

Hi,
It looks like you are using a very old version of wpdm pro, please update your copy to make it work properly.

Jan 31, 2019 at 8:58 pm
#93128
Keymaster
Shahjada
Staff OP

Please give me temporary wp-admin login info in a private reply to check and set this up there for you.

Jan 31, 2019 at 8:29 pm
#93126
Keymaster
Shahjada
Staff OP

Hi,
Sometimes it will depend on your theme, however, please give me temporary wp-admin login info in a private reply to check your issue.

Jan 31, 2019 at 2:57 pm
#93107
Keymaster
Shahjada
Staff OP

For premium support please post in pro forum or mail to support@wpdownloadmanager.com. Probably you will have to upgrade your plugin to resolve the issue.

Jan 31, 2019 at 2:56 pm
#93106
Keymaster
Shahjada
Staff OP

Hi,
Actually, “offline” means user didn’t apply the license key yet, as soon as the user uses the key, you will go online automatically.

Jan 31, 2019 at 2:54 pm
#93105
Keymaster
Shahjada
Staff OP

Hi,
It looks like your already updated template style, however, please let me know if you need assistance anywhere else.

Viewing 25 posts - 2,801 through 2,825 (of 15,664 total)