-
Search Results
-
Since updating to WPDM 6.3.6, when we upload and new PDF, and try to view it on a page in the PDF Viewer, we are getting this error:
Invalid or corrupted PDF file
PDF.js v2.14.305 (build: eaaa8b4ad)
Message: Invalid PDF structure.And when we try to download it clicking on the Download link, we get this error:
Package you are trying to download is not available!
Having searched some forums, we found that in some cases, adding a wildcard * in the settings for the Upload file type would resolve this issue, however we have done that, and it hasn’t made any difference.
Are you able to provide some assistance please?
In reply to: On chrome and edge some pdf files not downloading
In reply to: Download link
And if you want to generate expirable download link:
WPDM()->package->expirableDownloadLink($ID, 3);3 = Usage limit
In reply to: Download link
Hello Paul,
Greetings for the day.
You can get the download link through PHP by using the below code.
<?php echo \WPDM\Package::downloadLink($ID); ?>Please check our documentation for more details: https://www.wpdownloadmanager.com/doc/templates/template-tags/
Regards
Topic: Download link
Thanks, I had tried that already, but it did not work. I’ve changed the shortcode to this now to give you an example:
[wpdm_all_packages items_per_page="10" jstable=1 order_by="publish_date" order="DESC" thumb=1 cols="title,file_count,download_count|sectors|categories|publish_date|author_name|download_link" colheads="Title::200px|Sectors::120px|Categories::120px|Publish Date::120px|Author::120px|Download"]The ‘::120px’ sets ‘max-width: 120px’, but this seems to be overridden by ‘width: 150px’, which is set inline by your plugin.
The ‘title’ field is even more weird, as your plugin sets a width of 367px inline, the shortcode adds a max-width of 200px, but the actual width shown is 259px.In reply to: On chrome and edge some pdf files not downloading
This time after deactivating Simple SSL nothing changed. But I’ve noticed when I copy the download link manually file downloads.
In reply to: On chrome and edge some pdf files not downloading
Also, I noticed that when the link ends with “&refresh=64dc7b24aeb891692171044” the download won’t start. After deleting that ending download starting as usual and everything is fine. Maybe this is the case? If yes how to manage that?
In reply to: Editing Button Text
For the download button link label, you can check this option as I image attached from package settings
This option is also available in the default value add-on. please check and let me knowThank you and regards
In reply to: Update Plugin for 6.3.6 – View details link broken
Is it possible to show a message to users that do not have access to download a package? Currently, if the user has access, they see the Link Template, which includes the download, but if the user does not have access, the space is blank. Can I display a message for them instead of a space?
Hi David,
Thanks for contacting us.
We can’t guarantee that the exact design is possible as it may need customization.
However, you can use link template and page template to use different pre-build templates created by us.
You may also edit templates according to you needs.
Regards
TanvirIn reply to: Plugin corrupting files
Here is a link to test one package. Donwlod the xlsx file and you will see that is corrupted. But, if you zip the files, they dont get corrupted. Only happens in single file download.
Hi Download Manager,
Is it possible to revert back to a simpler method where clicking the download buttons directly initiates file downloads? How can I eliminate the loading animation and disable the modal dialog box?
Currently, when clicking on the download button, a Modal-Dialog Box opens, requiring an additional download click. I’d like to streamline this process. Could we replace the current download button link, which points to ‘#unlock’, with link using ‘data-download’ for direct file access?
For a visual reference, please refer to the accompanying video
Hello guys, on Chrome, some pdf downloads are not working. On Edge, I get a message that some PDFs cannot be downloaded securely. What should I do? What could be the problem? And how can I research this problem?
I tried to disable all plugins. Clear the cache. Reupload the file. Downgrade WPDM plugin.
I noticed that when copying the link from the button and opening it in a new window, the file downloads without a problem. https://www.trikdis.com/all-downloads/
Thanks đ
Hello Acuarel Lab,
Hope you are well. And sorry for the inconvenience. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the
 Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,
because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors and Package Access = Package Access empty + Category Access(Author) = Author or Package Access = Package Access(Author) + Category Access(Author) = AuthorMore details can be found in the below link,
I hope you have understood now.
please check and let me know. If the problem persists you can also share the related URL. if possible, you can also give your temporary wp-admin login details in a private reply for checking the issue.
Thank you again and regards
We have three subscription plans. Any user that is signed up to the Unlimited plan, can’t see the download links for files on the front end. Can someone have a look and see why they’re not visible on the front end? I’ll post temp login details in a private reply
In reply to: User registration doesn’t work
Topic: upload & download
Dear Sir/Madam,
When I upload via the backend and send the link people cannot download.
The message that appears is: “No file attached with the package!”Also when I upload more than 1 file, only the last one uploaded is kept.
Could you advise?
Best regards,
Cedric AKA
Topic: Download not working
Dear Sir/Madam,
I am having an issue with the plugin.
When I upload via the backend and send the link people cannot download.
The message that appears is: “No file attached with the package!”Also when I upload more than 1 file, only the last one uploaded is kept.
Could you advise?
Best regards,
Cedric AKA
Whenever someone clicks on a download button for an image file, it opens the image in a new tab with the direct link of the file.
This is a major concern since it basically grants unlimited access to anyone.
I have already checked download settings and both “open in browser” and “open in a new window” are turned off.
This is an example of what the new tab/window displays on the URL whenever someone clicks the download button:
https://www.DOMAIN.com/wp-content/uploads/2023/08/example.jpg
How can I make the button just download the file without showing the direct access or at least generate a random string with expiration?
In reply to: How to remove widget category
I have a site where users signup to a monthly membership and gain access to a certain number of downloads each month depending on their tier.
I want the download limit Reset Period to sync with when a members subscription renews. As I currently understand it, I can set a Limit Reset Period to 30 days but that won’t sync up with a members renewal.
Is it possible to sync them together so that the limit resets as soon as the subscription renews?
