I think your new site proper migration is not happend, please check your site settings, permalink settings also if you know debugging you can check through debugging why the download page is not coming. Please kindly check.
Thank you
Hello Nayeem Riddhi,
Thanks a lot for your response. I figured that the Form Lock would be my best option to achieve what I need.
Also thanks for sharing the links to the different options. I’ve had a look at them and they do not show clearly how to:
- set it up that I can add the name of the document being downloaded is shown inside of the email content (WPForms)
Could you advice on how to do this. I just want to make double sure that I can do what I need it to do before I purchase the needed add-on’s.
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I would like to include a link to a related image on the download details page. Is there a way to do this?
I would like to add a link to a page that has registered tags similar to the ones displayed.
Please let me know if there are any other ways to do this.
There should be a 4th tag option under Tags on the left. We added an additional tag, and it is on 2 products but cannot get it to show as a search option. https://www.poweredgeproducts.com/downloads/
We have turned off all plugins to find the issue with no luck. We also tried a default theme which also had no effect.
Here is the shortcode we are using: [wpdm_archive_filter items_per_page=”6″ template=”link-template-tabcard” cols=2 colspad=1 colsphone=1 orderby=”title” order=”asc”]
Any help would be greatly appreciated.
Hi. Thank you for your reply. The URL is this https://www.peprimary.co.uk/index.php/sample/
If you click on Sample materials menu option, you will see the Download button will give you an error message. But clicking on the link to Zip package, lists the files and allows download of individual ones.
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Sorry, i am a new user with WPDM. I installed the Pro Version and the Add On WPDM Directory. After inserting for example “[wpdm_archive_compact template=”link-template-default-nl” cols=2 colspad=1 colsphone=1 items_per_page=”10″ orderby=”title” order=”ASC” login=1]” no content is shown on the page. I also can not display “all download”. I have stored some Files succesfully. What am i doing wrong?
Best Andreas
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It may require some code customization to achieve your goal. You can reach out to our customization team through this link.
Hi, I have been using WPDM for a few years ago without trouble. However, after updating it to the lates version, what happens is that customers can download individual files but not the Zipped packages. They get serious error message when attempting to download. Can you suggest a solution. Or a way of disabling the Download link for these files>
Thank you
The issue with the master download link on the post archive page is not prompting a pop-up to give the master download link. It shows a hash link with no prompt. but while inspecting the purple download icon, you can see the URL behind it.
We are using version 3.3.27.
Be great if you could investigate! Thanks.
Hello Glenn Watson,
Hope you are well. You can use Email lock for protecting also sending download link via email, you can check details of other locks here too, https://www.wpdownloadmanager.com/doc/add-new-package/lock-options.
You can also keepDownload Link Expiration Period from settings for more protected. And you can keep attach file directly with your file/package not attaching media or other service storage files, then by URL they can’t be accessed.
For selling products you can use our this add-on, it is free, https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/. It has also comprehensive features. Please kindly check here.
And we don’t limit upload size, what you are seeing it is coming from info. from server. you can adjust upload size from your settings or server as per your needs. Please kindly check.
Thank you
How do I use Download Manager to protect PDFs on the WordPress server that are not loaded via the Media Center or through your plugin?
We are trying to sell PDFs via email links within the site’s WooCommerce product emails and confirmations. The PDFs are of 120-page print magazines so they are quite large, varying in size from 35MB to 200MB. Via the host’s Plesk file manager I have uploaded a series of these into directories within the WordPress root directory (and I see your maximum upload size in the free version is 20MB).
I have successfully used your plugin to password-protect one of these PDFs from site users but at the moment I can still access the file simply by typing in its URL. I need to prevent anyone from getting at the PDF from both inside and outside the WordPress site. Can WP Download Manager do this?
Thanks
Hi,
The download link for downloading Packages give me the error message:
There has been a critical error on this website.
Learn more about troubleshooting WordPress.
Can you advice why this may be. Single files within packages download without any problem.
Alternatively, it would be better if I could disable the Download Zip package altogether
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Hello Cristian,
I hope you’re doing well.
We’ve thoroughly investigated the issue and believe the problem might be occurring due to one of the following reasons:
– A hook or redirect is being triggered too early, before the $post object is fully initialized.
– A theme function is calling get_page_link() but receiving a null or invalid post object.
After disabling the Download Manager login page (None Selected) the error no longer appears.
As the next step, we recommend temporarily switching to a default theme to check if the issue persists. This will help identify if a theme specific function is contributing to the error.
Please let us know how it goes.
Regards
Thank you for the quick replies, unfortunately updating didn’t resolve the issue
PHP Fatal Uncaught Error: Call to a member function get_page_permastruct() on null
Stack trace:
#0 /wp-includes/link-template.php(397): _get_page_link(Object(WP_Post), false, false)
#1 /wp-content/plugins/download-manager/src/User/Login.php(322): get_page_link(Object(WP_Post))
#2 /wp-includes/class-wp-hook.php(324): WPDM\User\Login->loginURL(‘https://profoun…’, ”, false)
#3 /wp-includes/plugin.php(205): WP_Hook->apply_filters(‘https://profoun…’, Array)
#4 /wp-includes/general-template.php(467): apply_filters(‘login_url’, ‘https://profoun…’, ”, false)
#5 /wp-content/plugins/translatepress-personal/add-ons-advanced/seo-pack/includes/class-slug-manager.php(1408): wp_login_url()
#6 /wp-includes/class-wp-hook.php(324): TRP_IN_SP_Slug_Manager->verify_if_is_admin_link_for_slug_translation(false, ‘https://profoun…’)
#7 /wp-includes/plugin.php(205): WP_Hook->apply_filters(false, Array)
#8 /wp-content/plugins/translatepress-personal/add-ons-advanced/seo-pack/includes/class-slug-manager.php(1353): apply_filters(‘trp_is_admin_li…’, false, ‘https://profoun…’)
#9 /wp-includes/class-wp-hook.php(324): TRP_IN_SP_Slug_Manager->translate_request_uri(”)
#10 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#11 /wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#12 /wp-settings.php(578): do_action(‘plugins_loaded’)
#13 /wp-config.php(97): require_once(‘/data/sites/web…’)
#14 /wp-load.php(50): require_once(‘/data/sites/web…’)
#15 /wp-blog-header.php(13): require_once(‘/data/sites/web…’)
#16 /index.php(17): require(‘/data/sites/web…’)
#17 {main} thrown in /wp-includes/link-template.php on line 435
WordPress core
File: /wp-admin/link-template.php
Line: 435
Hi,
I have some problems with the arrow that allows to view the download link. It doesn’t work.

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The buttons to “generate download Url” and “email download link buttons” for any package is not working at all.
They are not opening any window so they can’t be used.
We use this feature for all of our packages and we currently can’t use this after the last update. Please see let me know any work arounds. Thank you!