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In reply to: Problema con modulo ricerca in homepage
In reply to: Invalid Link
Hi,
We completely understand your concern.At the moment, as a temporary workaround, we recommend adding a short instruction in the Email Lock template asking subscribers to open the download link in a new tab or window. This will help the download to proceed successfully.
In the meantime, we are working on a solution to prevent this browser caching issue from occurring. I will update you as soon as we have a fix available.
Thank you for your understanding.
In reply to: Invalid Link
In reply to: Download link stopped working in the Pro version
Okay, thank you, it works, it’s line 85 that I replaced though, because line 91 has
if($_dir !== '').But no matter what different link I clicked on the page, they all download the same zipped file (which contains all the files), instead, I need the user to download only the file they choose based on the link they clicked on.
In reply to: Links no longer working after update to 7.xxx
If you want category filter you can use
category_filter="true"in your shortcode. For this[wpdm_all_packages]shortcode, the link filter by paramreter is not available with the latest version, for category hierarchy, you can check and use this add-on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on. Please kindly check.Thank you and regards
In reply to: Links no longer working after update to 7.xxx
This is the shortcode we are using: [wpdm_all_packages jstable=1 cols="page_link,file_count|categories|download_link" colheads="Title|Categories|Download"]
It’s been 6 years since I sent up this page, but the links have worked with the above shortcode and when passed a category slug it would show just the downloads in that category.
It has worked up through 6.9, but has not worked since then.
In reply to: Invalid Link
Hi, on the website https://www.rollcover.it/ we use the shortcode
[wpdm_all_packages template="link-template-default-icon" categories="gestione-qualita" colheads="CERTIFICAZIONE|DOWNLOAD" cols="title|download_link"]
on various pages, but after updating to version 7.3.1, the tables no longer appear.
How can we fix this?
Thank you
In reply to: Problems after plugin update-Version 7.2.3
In reply to: Problems after plugin update-Version 7.2.3
In reply to: Problems after plugin update-Version 7.2.3
Hi – we have been using links on a menu to display categories, but since the update to 7.0 (and after), these links are no longer working.
An example of the link is: https://wptest.wprnd.net/downloads-index/?wpdmc=awards
This link used to list just the downloads in the “awards” category – but not it just redirects to a page with all downloads listed.
Can you tell me how to alter these links so they continue to work w/ the upgrade? Or what we need to change them to?
Tks
In reply to: Problems after plugin update-Version 7.2.3
In reply to: Invalid Link
Hi again, let’s switch back to the invalid link issue. I’m still getting a lot of messages from users who cannot access it. They’re all getting an “invalid link” error.
I was able to replicate it when clicking a link from my email newsletter – here’s an example url https://literacylearn.com/download/open-closed-syllable-matching/?wpdmdl=5567&_wpdmkey=69b19252a9c38&__wpdm_els=1
> The links aren’t being cached at all, so it isn’t caching related, seems
> like a problem with their downloader manager to me.
>
> Broken access log:
>
> 2601:188:c185:f490:acba:5990:5f46:ccbf – – [11/Mar/2026:05:12:45 -0500]
> “GET
> /wp-content/plugins/download-manager/assets/fontawesome/css/fontawesome.min.css
> HTTP/2.0″ 404 146 ”
> literacylearn.com/download/dr-seuss-quote-bookmarks/?wpdmdl=1610&_wpdmkey=69aabfef0c7fb&__wpdm_els=1″
> “Mozilla/5.0 (iPhone; CPU iPhone OS 26_3_1 like Mac OS X)
> AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/145.0.7632.108 Mobile/15E148
> Safari/604.1”
>
> Broken URL:
> literacylearn.com/download/dr-seuss-quote-bookmarks/?wpdmdl=1610&_wpdmkey=69aabfef0c7fb&__wpdm_els=1
>
> Working URL:
> literacylearn.com/download/floss-rule-word-list/?wpdmdl=8152&_wpdmkey=69b19859ae71f&__wpdm_els=1
>
> Working access log:
>
> 204.38.48.64 – – [11/Mar/2026:11:29:17 -0500] “GET
> /download/floss-rule-word-list/?wpdmdl=8152&_wpdmkey=69b19859ae71f&__wpdm_els=1
> HTTP/2.0″ 200 197874 ”
> literacylearn.com/?__wpdmlo=8152&&REFERRER=https://literacylearn.com/teaching-the-floss-rule/?utm_source=convertkit&utm_medium=email&utm_campaign=%F0%9F%A6%B7+FLOSS+Words+List+&+Anchor+Chart+-+6946818=”
> “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML,
> like Gecko) Chrome/125.0.0.0 Safari/537.36”In reply to: Invalid Link
The toggle is off on this package (https://literacylearn.com/download/descriptive-writing-topic-prompts/), but I’m getting an email link anyway. Please see screenshot and advise — https://prnt.sc/x60ljp7g6-1W
In reply to: Download link stopped working in the Pro version
In reply to: Invalid Link
In reply to: Invalid Link
I have checked around 25 to 30 packages published between 2026 and 2026, and each package downloaded successfully without any issues.
Regarding the Mail Download Link issue, I have identified the problem.
I’m using the following code (in an array) to provide the download link of each file in a package:
<a href="<?php echo WPDMPP()->customerDownloadURL( $package_id, $index ); ?>"><?php echo esc_html( $file_name ); ?></a>It used to work on the free version but after installing the Pro version (7.3.1), it stopped working, what am I doing wrong?
I also would like to show the version of each file in the package.
In reply to: Invalid Link
In reply to: Invalid Link
In reply to: Problems after plugin update-Version 7.2.3
In reply to: Download limits not being enforced
You are using direct download link there,
<?php echo get_home_url() ?>/?wpdmdl=<?php echo get_the_ID(); ?>So though it is limit restriction, user can download the file after limit end too, please kindly use the below code for showing the expired message or similar
<?php echo WPDM()->package->downloadLink($ID); ?>Please kindly check and let me know
Thank you and regards
In reply to: Display on an iPad looks bad
Please kindly use this for site and let me know if it resolves your issue,
@media only screen and (min-width: 768px) and (max-width: 1024px) { .row .col-md-6 { width: 350px !important; } .media-body { font-size: 12px; } .ml-3 .wpdm-download-link { font-size: 10px !important; } .package-title a { font-size: 15px; word-break: normal; overflow-wrap: break-word; } }Please kindly check.
Thank you
In reply to: Linking uploaded videos to a gallery plugin
