You have set all pdf to one folder and attach to the package. I will suggest you, please create new folder/folders for your PDFs, you can also categorized PDFs by folder naming, then attach as dir the folder to the package, thus I hope solve one of your issue. And enabling single file download not whole files, you may customize it by creating/cloning a template from Downloads > Templates section , then remove the main download template tag, keep only the [file_list] template, please kindly check the process and let me know, if it resolves your issue.
Hi
We have found out you can’t search by the file name, only the Package name or apparently the Description.
So our client has added a description with some specific terms.
But when you search in the Downloads screen for that word, nothing comes up. And the package is available to all.
We know the Site Search can do it, but we need the Download Manager search to do it, and we were told it can.
Second question: if we want a package to be available to all who are logged in (not just “all visitors”), how do we apply that to the package?
I went now to Downloads>Settings>License and pressed Save Settings. But still I do not have an option to “update” on the Plugins panel: It still tells me that my license has expired!
At the same time I really wonder why my paid initial license is not any more recognized. Normally I should not have to pay the license twice and still not get it working; this is at least my humble expectation – normally…
It really looks to me like things are pretty much messed up, with two versions being installed in parallel, somehow competing with each other so none of them can work properly!
Hope you are well. Thanks for writing to us. I think your other issues have been resolved without Advanced Access Control add-on update.
For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,
For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will not work properly for some server settings. please check and let me know, if you have any queries.
Hi, thanks for your quick reply!
Yes indeed, I am talking about Downloads > Categories > View Of a Single Category. So after choosing a category, there are all the download packages of this category. Hope that helps
Kind Regards
Hi!
On our page every download package has a thumbnail image and the packages are categorized from 1-22. When choosing a download in detail the display of the thumbnail is okay but the thumbnail also is displayed when using the categories. Since there are a lot, by clicking on a category all thubmnails of all downloads are loading and this is too much for our server. My question is how to avoid that thumbnails are displayed in the categories/lists?
Thanks!
Is there an easy way to export all downloads and WPDM settings from one site to another? I used WP All Export before but it wasn’t perfect and didn’t export the settings.
We are having the same exact issue except our users are not downloading PDFs but driver files. The issue is our logs report massive resource usage by this plugin. A list of downloads generated, for example, by wpdm_all_packages, takes up to 40 seconds to appear.
Actually, Can we setup a bespoke login page for Downloads rther than sending them to the main login page? This is something that we need and might fix the issue?
When the system tells someone to click the login link to download, the link isn’t working? It works when yuou right click and open in new window though?
You can check WPDM Directory add-on, it will help WordPress Download Manager users to show all categories and downloads on a single page with different styles.Here is the overall structure of the directory add-on. Category View, Subcategory View.
Better make it fast, or we will request a refund.
We are already looking at alternatives, as this flaw is a BAD one.
How can your developers not have thought about this?!
As a “Manager”, you manage people or you manage the Downloads. You cannot manage the downlaods on this website at all.. as NO way to see who has what assigned to them.
It’s a good plugin, but with this flaw, is it a BAD one.
All downloads/packages assigned to a user is listed in User Dashboard My Downloads Tab
If you want, you can create a special page using shortcode[wpdm_my_downloads login=1 role=”0 or 1″ template=”template-id” cols=”1 or 2 or 3 or 4″ cats=1]or[wpdm_my_downloads login=1]to list all packages assigned to a specific user – this shortcode is useful when you want to create a user-specific download area or members area.
This tells me how the user can see their downloads. Fine.
Special page using shortcode to list all packages assigned to a specific user.
That reads… taht we have to creeate a special page – PER USER… is that right? Or am I wrong there?
To be able to Manager our Downloads, and view “Who has what” we would need to have you guys build that?
Oh come on.
This is NOT a download manager, if you cannot Manager who can view what, from a list.
Surely… surely… SURELY there is an admin page, where we can list all users, click the user, and in there, is a screen that shows everything assigned to them?