Hello. We’ve been using the download manager for many year, it was an older version I think 4 or something and it always worked great. We use it so clients can download updates for our program. Now I had to update to the latest version because the version we used kept saying invalid license key (eventhough it was the right one that we just renewed).
Now our downloads no longer work, we get “Invalid File Type (*.exe)!”.
Eventhough under settings – general I added .exe for allowed file extenstions and under frontend settings -Allowed File Types From Front-end: I also added .exe
Can this be resolved? Because the only reason we’re using this download manager is to upload and download .exe files.
Also when I try to make a new package and I just a file to upload, or choose a .exe file from the server it shows up added to the package but then when I click publish or update it removes the file.
When you click on the download, a critical error appears in all the downloads generated.
Maybe a stupid question. Under package – pricing and discounts there is an option for “Assign Role”. It forces the selection of a user role, even when importing packages it auto-assigns a role. There isn’t an option for NONE or NO ROLE. I’m thinking this came from the installation of “WPDM – Advanced Access Control” that I installed when trying to limit access to products for non-logged in users.
Will the auto-selection of a user role interfere with membership downloads where members get a 100% discount on package downloads?
Must a user role be assigned to the same user role of a regular non-member customer in order for them to purchase and download a package?
What are the scenarios where this Assigned Role is either valid or invalid since it can’t be set to None?
Thanks for your most excellent support.
I just updated the plugin to 6.4, and this shortcode is no longer working:
[wpdm_all_packages jstable=1 cols="page_link,file_count|categories|download_link" colheads="Title|Categories|Download"] – had no issues on 6.3.6.
I have my site set so that downloads are only available to logged in users – if you visit https://wptest.wprnd.net/downloads-index while NOT logged in, you can see one download in the list. This download allows access to all visitors. All others are limited to certain user roles, and are not displayed. However, when I am logged in, no downloads are listed (should be a large list, plus the one w/ access to all visitors).
All was fine on 6.3.6. Please let me know if you have questions, or when an update is released. Tks
Hello,
We have just updated the theme within our WordPress site. However, after updating the theme some of the downloads have stopped working. However, other downloads from the same location work as expected. It just seems some of the downloads have corrupt as the download page does not load. However, when you click edit package the download shows as attached with the ID number.
Is there any resolution for this without having to manually upload the broken downloads again?
Many thanks,
Owen
I have a password-protected freebie library where I display the free downloads on my site. I formatted a link and used that link in the category tree widget to create a grid of the freebie category. It is 3 columns, and recently the formatting has been placing the first package correctly in the first column and then adding all the rest of the packages on the page into the 2nd column. I can see from inspecting the page that it appears to be missing some </div> tags. This is new, as it used to display correctly. It also displays correctly on the back end of the wordpress editor and displays correctly on page 2 of the cateogry tree.
I have tried replacing the category tree with the package list and the problem persists.
I will send the login information as well as the password for the protected page in the next comment. Please help.
I have a set up that’s not working on Chrome but works in Safari. I will post a link to the example privately.
There are multiple pages using this code and all of them are broken in Chrome (see side menu on page to navigate between them).
Page shortcode:
[wpdm_category id="meat" operator="IN" title="1" desc="1" toolbar="0" paging="1" orderby="field name" order="asc" items_per_page="50" template="card_preview_link__single_downloads" cols=1 colspad=1 colsphone=1 async=1]
Template code:
<div class=”link-template-default card mb-2″> <div class=”card-body”> <div><h3>[file_list]</h3></div> <p>[description]</p> </div> </div>
My download counter showing unusually high downloads over last two weeks. Usual is 1000 downloads a week, now have had over 25000 in two weeks. I would like to believe that it is accurate but want to confirm it. http://Www.PastorVicsNuggets.com.
Hello I was able to make all my files to display only to subscribers and admin, download button changes to a login button, that’s great! But I would like to know how to force an user to register when they arrive to any page on my site. Is there a short code or pop up modal that I can use to accomplish this?
Simple terms, user navigates to a certain page where product downloads live, once they arrive to page pop up appears to register if they are not signed in already?
Thank you in advance!
I have Pro and I have set the functionality to only allow users who have signed up with SUBSCRIBER access to be able to download the files. I have updated 4 files into the system. All four are set to use the Category of “Shareholder”.
The front end administrator roles are set to SUBSCRIBER.
When a user, logged in as a SUBSCRIBER, go the the downloads page, they see a message that says NO PACKAGE FOUND, and do not see the 4 documents available.
I see lots of options, but is there a way for the main default page to display downloads from a specific category?
I’ve searched the documentation, but can’t seem to find anything that will allow us to do this.
We are using this view: https://try.wpdownloadmanager.com/archive-page-default/
For example – if we have 6 categories, when we first view the page where the directory is on, it defaults to displaying all uploads in descending date.
We’d like to first view the page and either display nothing until you select a category, or display just a single category.
Hello! I’m asking for help with a security issue. Due to massive accesses on my site the host blocked it eventually. I know there is a bunch of possible reasons but since it concerns the database and the Download Manager is the most important plugin (the site is for downloading only) I wonder if there is a way to solve this via the settings in the Download Manager / PHP files. Even though the downloads are password protected, I thought maybe a captcha would help?
I checked the site with firewall and malware scanner but it seems alright. I assume some bots ar misusing the download directories or similar. Do you have an idea or maybe could have a look?
I would be glad to share the credentials if needed.
Best Regards!