Tahasin

Hello, Stefanie

Could you please open a new ticket detailing the issue you’re experiencing? This will allow us to promptly address the problem and offer you the assistance you need.

Thank you!

Kindly click on the Invoice button top right corner, here is a screenshot
Kindly check.

Hello, Tracey

I hope you are doing well and sorry for the inconvenience.

We are checking the issue and you will updated shortly.

Regards

Sure, spare me some time. I will share a demo recording of ACF.

Hello,

Please kindly submit your request for customization here, and we will promptly provide you with an estimate of the required time as well as details regarding the payment method there.

Regards

This custom fields is used to add extra metadata to a post that you can use in your theme. WordPress has the ability to allow post authors to assign custom fields to a post.

Maybe you shared a wrong image, I am talking about the custom field image that you mentioned earlier, the one that is displayed during the creation of a new package.

Thank you!

Could you please share a screenshot of that Custom Field?

Unfortunately, we don’t have any free plugin for Custom Fields.

Kindly try removing the [description] tag

One thing I forgot to mention is,
– kindly try switching the theme to a default theme and see the if the problem persists.
– Deactivate all plugins temporarily except Download Manager and see if that solves the pagination problem. Then, activate the plugins one by one to see which plugin is causing the problem

You will be updated shortly.

Regards

Right now, I am unable to tell you the exact time since it depends on the size of customization, but it won’t take that much time.

kindly use [excerpt_50], this tag will show the first 50 characters from package description and you have to use it on your page template. For adding custom field you may try our Advance Custom Fields plugin

Advanced Custom Fields

Kindly check

Unfortunately, without updating the plugin it’s difficult for us to trace what actually causing the issue.
Yes, you can add Load More button but you have to do it via code customization. If you want us to do that for you, here is our Customization Service

Regards

Are you trying to retrieve the file size applying short-code?

Hello, ASR

I hope you are doing well and thanks for writing to us.

As you have mentioned that, you are using v3.1.05 which is an older version. I kindly suggest updating it to the latest version, 3.2.96. Once updated, please let me know if you encounter any further issues.

Regards

Right now, the master-key is not integrated in our API. We will integrate it in the next update.

Regards

Hello, Elvis

Thanks for writing to us.

Could you please share a screenshot of the mail? Kindly try this one for direct link <a href="//your-site-url/?wpdmdl=[ADD_FILE_ID]">[your custom button image or text]</a>

Let me know if this aligns with your requirements.

Regards

Hello, Jai

I hope you are doing well and thanks for writing to us.

Could you please share wp-login credentials in a private reply to check the issue thoroughly? Also make sure that the plugin is up-to-date(v3.2.96) .

Regards

Here you can see the pricing of Business Plan. If you want, you can also move your license by following this doc

Regards

Hello, Bianca

I hope you are doing well and thanks for writing to us.

Are you referring to Download Manager Business License(Domain : 2-5 sites) or Pro License(Domain : Single site)?

Regards

Glad to hear that 🤗

If you have some free time, we would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you

Hello, Misha

I hope you are doing well and thanks for writing to us.

For admin access, try sitename.com/wp-admin or sitename.com/wp-login. It will redirect you to the admin dashboard.

Regards

Yes, you can use Downloads for Export process