Tahasin

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Viewing 25 posts - 1 through 25 (of 2,396 total)
in reply to: Show the attached file when visit the package page #207101

Tahasin
Moderator
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in reply to: Show the attached file when visit the package page #207089

Tahasin
Moderator
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in reply to: Show the attached file when visit the package page #207069

Tahasin
Moderator

Please send the package URLs in a private message so I can check it.

in reply to: Error When I try to Duplicate a Package #207065

Tahasin
Moderator

Download Manager Pro v6.7.8 is now available; please update.

in reply to: Show the attached file when visit the package page #207056

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Are you asking if the PDF can be displayed without redirecting to a download page?
Please check and let me know.

Regards

in reply to: Make Subfolders for downloads #207018

Tahasin
Moderator
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in reply to: Make Subfolders for downloads #207001

Tahasin
Moderator
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in reply to: File not found! On Packaged ZIP files #206995

Tahasin
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in reply to: File not found! On Packaged ZIP files #206993

Tahasin
Moderator
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in reply to: File not found! On Packaged ZIP files #206991

Tahasin
Moderator
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in reply to: Make Subfolders for downloads #206990

Tahasin
Moderator
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in reply to: File not found! On Packaged ZIP files #206988

Tahasin
Moderator
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in reply to: Make Subfolders for downloads #206979

Tahasin
Moderator

Do you want to display the folders like this? Here is the link: https://try.wpdownloadmanager.com/

in reply to: Make Subfolders for downloads #206971

Tahasin
Moderator
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in reply to: Logged out #206969

Tahasin
Moderator

I’ve spent about an hour testing on both our testing environment and your site, and I haven’t encountered the issue you described. After logging in, I was able to navigate the site without being logged out.

Kindly ask the client to test in:
Incognito mode
A different browser or device

Regards

in reply to: Make Subfolders for downloads #206968

Tahasin
Moderator

Hello,

I hope this message finds you well, and thank you for reaching out.

– Just to clarify, are you referring to creating a download folder where multiple files can be grouped, allowing users to download them all at once?

– Yes, it’s possible to upload and download files using cloud-based storage services such as Dropbox Explorer, Google Drive, and Amazon S3. To enable this functionality, you’ll need to install the appropriate add-ons.

– Additionally, we recommend checking out our WPDM PDF Stamper add-on, which might be useful for your needs.

Please don’t hesitate to reach out if you have any further questions.

Regards

in reply to: Error When I try to Duplicate a Package #206964

Tahasin
Moderator

The next update will most likely be released tomorrow.

in reply to: File not found! On Packaged ZIP files #206963

Tahasin
Moderator
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in reply to: File not found! On Packaged ZIP files #206962

Tahasin
Moderator
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in reply to: File not found! On Packaged ZIP files #206960

Tahasin
Moderator

Kindly share the wp-login credentials in a private reply to check the issue.

in reply to: Posts created in PRO forum not showing up #206959

Tahasin
Moderator

I’ve forwarded all the relevant information to the appropriate team. I’ll keep you updated here as soon as any new information becomes available.
Thanks for your patience.

in reply to: Posts created in PRO forum not showing up #206957

Tahasin
Moderator

Hello, Mike

I hope you are doing well and thanks for reaching out.

Could you please share the order ID, the date you updated the license, and the email address used for the update? This information will help us quickly identify the issue and check the subscription status.

Please check and let me know.

Regards

in reply to: Logged out #206956

Tahasin
Moderator

Hello,

I hope you’re doing well. We’re currently looking into the issue on our end and will provide you with an update shortly.
Thank you for your patience.

Regards

in reply to: Cancelling Order #206952

Tahasin
Moderator

Then, you will receive a prompt response there.

in reply to: Renewed Download Manager but still shows as expired #206943

Tahasin
Moderator

Welcome!!

Viewing 25 posts - 1 through 25 (of 2,396 total)