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You can translate these fields using a translation plugin such as Loco Translate. After installing it, go to the plugin’s interface, select Premium Package from the list, and then search for Name and Email to customize their translations.

To update the OneDrive integration, simply download the latest version from this page and install it on your site, just as you would with any other plugin. As I previously did on your test site.
I did not apply any modification on your site. Also try clearing the cache from settings > Privacy > Clear Cache

Here is the full documentation and tutorial video on OneDrive Integration

Hello,

Thanks for reaching out.

Could you please share the order ID or the email address you previously used to log in? That information will help us locate your order and assist you more effectively.

Thanks for your understanding.
Regards

Hello,

Could you please resend the login credentials? We’d like to run a thorough check once more.

It’s a bit unusual, each time we test the downloads, everything seems to work perfectly. I haven’t encountered this issue before either.

Welcome !!

OneDrive is not connected usually indicates an issue with your credentials, which is preventing the add-on from successfully connecting.
Please ensure that you are not using demo site OneDrive credentials on your live site or double check the credentials (domain, client id, client secret)

We are checking the issue and will provide you with an update shortly.

Hello, I hope you are doing well.

Extremely sorry for the oversight on the icon issue, I will provide you with an update shortly on that part.

As for the Powered by WPDM footer, it cannot be removed through the available settings. If you prefer not to display it, the only option is to remove it directly from the code.

I appreciate your patience.
Regards

Hello,

Thanks for reaching out.

Kindly share related page url in a private reply to check the issue thoroughly.

Regards

Hello,

I hope this message finds you well. I’m doing well, thank you.

I have just updated the fixed version(new release) of the WPDM OneDrive add-on on your site. Please let me know if you notice any issues.

Create Pay link is not functional at this moment, we are working on it.
If you have any further questions feel free to ask.

If licensing is enabled for a package, it will be displayed accordingly and can be used for various service tiers, such as standard, gold, or platinum subscriptions. When a user purchases one of these packages, a corresponding license is issued and on their purchases page, where it remains active for the specified duration for example, one year.
You can customize the license from Premium Packages > License Settings
It is typically unnecessary for one time purchases.
More documentation here, License Manager

Regarding the PayPal redirect URL after payment, you can set it from Premium Package > Payment > Paypal > Redirect Url

Unfortunately, we haven’t encountered this issue before.

You could also review the error logs for any helpful details and share those with your developer for further investigation.

Hello,

Thanks for reaching out.

Regarding your concern, there are no known performance issues specifically related to the Archive Page add-on in terms of page speed. The loading time largely depends on the server, how well the server is configured.
Since you have almost 6,000 packages, the performance you’re experiencing is likely influenced by the volume of data being processed rather than the add-on itself.

To help improve the loading speed, we kindly recommend the following:

– Enable proper caching on your website(page caching and object caching)
– Reduce the number of packages displayed per page to around 10–15 items, which can significantly decrease load time

These optimizations usually make a noticeable difference in performance, particularly for larger libraries.

Regards

Yes

Thanks for sharing the credentials.
I will check and provide you with an update shortly.

Hello,

Thanks for reaching out.

You don’t have to enable anything in your theme for Download Manager.
Kindly share temporary wp-admin credentials in a private reply to check the issue thoroughly.

Regards

We have fixed the excerpt issue for wpdm_all_packages, it will be added in the next update.