Tahasin

Hello @Colt

Please open a separate ticket with related URL.
Thanks for your understanding.

Regards

Have you tried disabling both of them?

Welcome !!
Have a nice day.

For that, you don’t need to do anything extra. Just create a package and add the YouTube video URL.

When users click the download button for that package(which has the youtube video URL), they will be automatically redirected to the specified YouTube video.

If the template tag [youtube_player] is included in your template, a YouTube video preview will be displayed in the page template preview.

Use the [youtube_player] template tag wherever you want the YouTube video preview to appear.

Hello,

You can add a YouTube video URL using the Insert URL field and display it with the Cinema (YouTube) page template. PDF thumbnail will be displayed as preview.

When users click the Download button, they will be redirected to the corresponding YouTube video.

Regards

– I have checked a couple of audio files from my end, and the loading time appears to be normal. All of the files loaded successfully without any issues. I’ve also attached a recording for your reference.

– Regarding the audio player positioning, we have identified the issue and will address it in the next update.

– Please try using this settings. This should help resolve the issue where audio playback stops unexpectedly.

Let me know how it goes.
Regards

Thanks for sharing the credentials. I am checking the audio files and will provide you with an update shortly.

Hello,

Thanks for reaching out.

Kindly share related page URL where we can check the audio player(with couple of audio files included).

Regards

It should work now, kindly try again.

Once the issue is fixed, I will update you here.
Thank you for your patience.

Thanks for the informationi. We are checking the issue.

Hello,

Thanks for reaching out and sorry for the inconvenience.

Could you please let us know which specific add-ons are displaying this error message?
Once we have that information, we’ll be happy to investigate further.

Regards

Welcome !!

Hello,

Thanks for your valuable suggestion.
In the next update, we will make sure to fix the scroll issue.

Regards

You can export from one site to another via csv. Important thing to note that, the csv contains the file location /home/xyz/public_html/wp-content/uploads/2026/01/abc.pdf
So, the files need to be present on the new site in the correct location(like /wp-content/uploads/…)

You can use WPDM export feature or WordPress default export tool.
Here is the documentation: https://www.wpdownloadmanager.com/docsfor/import-export/

Thanks for sharing the credentials. I will check and provide you with an update shortly.

Hello,
Thanks for reaching out.

At the moment, there is no alternative solution to resolve the compatibility issue with the Relevanssi plugin. Therefore, option 2 may be the most practical approach.
To hide the search bar, you have two options:

1. Use toolbar=0, which will hide the entire toolbar, including the sort and order options.
2. Use custom CSS to hide only the search bar while keeping the rest of the toolbar visible, like this

.wpdm-filter-toolbar__search.flex-grow-1 {
    display: none;
}
button.btn.btn-primary.flex-shrink-0 {
    margin-left: auto;
}

Looking forward to your response.
Regards

Hello,

Thanks for creating the ticket.

Please share wp-login credentials in a private reply to check the issue thoroughly. Also, are you referring to file export?

Regards

Kindly give it another try. It should be working now.

[similar_downloads] is only for page templates to display similar packages from same tag and category.
You can use it in your custom page template, not in link template.

correct syntax is [similar_downloads]

<div class="row">
    <div class="col-md-12">
        <div class="card mb-3 p-3 hide_empty [hide_empty:featured_image]">[featured_image]</div>
    </div>
    <div class="col-md-5">
        <div class="wpdm-button-area mb-3">
            [download_link]
        </div>
        <ul class="list-group ml-0 mb-2">
            <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:version]">
                [txt=Version]
                <span class="badge">[version]</span>
            </li>
            <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:download_count]">
                [txt=Download]
                <span class="badge">[download_count]</span>
            </li>
            <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_size]">
                [txt=File Size]
                <span class="badge">[file_size]</span>
            </li>
            <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_count]">
                [txt=File Count]
                <span class="badge">[file_count]</span>
            </li>
            <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:create_date]">
                [txt=Create Date]
                <span class="badge">[create_date]</span>
            </li>
            <li class="list-group-item  d-flex justify-content-between align-items-center [hide_empty:update_date]">
                [txt=Last Updated]
                <span class="badge">[update_date]</span>
            </li>

        </ul>
    </div>

    <div class="col-md-7">
        <h1 class="mt-0">[title]</h1>
        [description]
        <h3>Attached Files</h3>
        [file_list]
        <div class="wel">
            [tags]
            [categories]
        </div>

    </div>
[similar_downloads]
</div>

For better performance, we do not recommend using shortcodes inside page templates.

Instead, you can use the template tag [similar_downloads], which will automatically display packages that share similar tags with the current package.

You can use this shortcode as WPDM New Packages widget, like this

[wpdm_packages paging="0" toolbar="0" orderby="date" order="desc" items_per_page="5" template="link-template-default" cols=1 colspad=1 colsphone=1]

Let me know, how it goes.