Tahasin

Hello @David

Please open a separate ticket describing the issue.

Glad to hear that it worked.
Have a nice day.

Hello,

Thanks for reaching out.
Please make sure the latest version 7.5.3 is installed in the new site.

Regards

For now, kindly try updating the plugin manually.

Kindly try clearing the cache and reapply the license again.

Hello,

Thanks for reaching out.

Could you please let us know if the automatic update or the manual update is not working?
Also check if the renewal is successful(if the order status is active or not).

Looking forward to your response.
Regards

Hello,

The files were migrated to the root (/) folder because no destination was defined for the automatic uploads.

We have tested using the test folder inside the noraxon-downloads bucket, and it worked as expected. Kindly configure an upload destination to prevent them from being uploaded to the root (/) folder.

Regards

Hello,

Thanks for reaching out and extremely sorry for the inconvenience.
Kindly share the order id to check and fix the issue.

Looking forward to your response.
Regards

You will receive a prompt response there regarding the upgrade process.

Hello,

Thanks for reaching out.
Please send an order note from the order details page. Once you’ve added the note, we’ll assist you to upgrade the license to Business.
Order Note tutorial.
Regards

Thanks! Have a great day as well.

Pro features are clearly mentioned here
Here is the add-on section: https://www.wpdownloadmanager.com/downloads/add-ons/
Also mentioned in our tutorial video: https://youtu.be/yXK0cKFfOTk?si=3nH5BkfM0H7G6BVM

The Default Values add-on is required to configure default values for package settings.

Hello,

Thanks for reaching out.
Have you installed the default value add-on: https://www.wpdownloadmanager.com/download/wpdm-default-values/

Looking forward to your response.
Regards

You are very welcome! I’m really glad to hear it’s working perfectly now. It was my pleasure to help.
Have a wonderful day, and stay safe as well!

Hi,
I hope this message finds you well.
Pound Sterling is appearing in the final page for the payment cart.

Kindly check.

Sure, we are checking again.
At the mean time, please make sure wpdmdl excluded from caching or remove cached entries related to wpdmdl to ensure it functions correctly.

Appreciate your patience and support on this.

Thanks for sharing the credentials.
I will provide you with an update shortly.

Thank you so much for your kind words. They truly mean a lot to us.
And don’t worry. I am looking into the currency issue and will provide you with an update shortly.

Welcome!

Yes, I have identified the issue and will be fixed in the next update. You can also hide that button. For now, you can complete the purchase via the cart page.