Page 3 – WordPress Download Manager

Apr 29, 2024 at 4:22 am in reply to: Invalid dir path on protected files #195092

Moderator

Yes, this is not the recommended way. The directory path is not matching with the actual directory path mentioned here which causing the problem.

Regards

Apr 29, 2024 at 4:18 am in reply to: Hide files not available without log in #195091

Tahasin

Moderator

Hello, Rodrigo

I hope you are doing well and thanks for writing to us.

Unfortunately, the feature you are looking is not available in free version. In pro version you can do it easily using this option.

If you have any further queries feel free to ask.

Regards

Apr 29, 2024 at 4:08 am in reply to: No file attached #195090

Tahasin

Moderator

Everything is working fine from our end, could you please share the login credential to check the issue from your setup?

Apr 29, 2024 at 3:51 am in reply to: Private messages issues #195089

Tahasin

Moderator

Yes, the word Messages creating the problem.

Apr 28, 2024 at 11:59 am in reply to: PDF indexing for Google search #195082

Tahasin

Moderator

Open in new windows should not show these suffix, could you please share the login credential again?

Apr 28, 2024 at 11:47 am in reply to: PDF indexing for Google search #195080

Tahasin

Moderator

Enabling this option will disable any old and new master download link and Master Download Link is used for direct download

Apr 28, 2024 at 11:30 am in reply to: Invalid dir path on protected files #195078

Tahasin

Moderator

Could you please tell me for which package you are using this button and did you uploaded it from here?

Apr 28, 2024 at 11:09 am in reply to: PDF indexing for Google search #195077

Tahasin

Moderator

If you leave these blank the defaults will be used.
It’s recommended to use unique word for each URL base.

Apr 28, 2024 at 10:48 am in reply to: Set user download limit #195075

Tahasin

Moderator

Hello, Ryan

I hope this message finds you well and extremely sorry for the inconvenience.

Since Download Limit add-on is working fine from our end, could you please share the login credential again?

Regards

Apr 28, 2024 at 8:36 am in reply to: Invalid dir path on protected files #195073

Tahasin

Moderator

This reply has been marked as private.

Apr 28, 2024 at 6:35 am in reply to: What could it be? #195071

Tahasin

Moderator

We recently added the publish date feature, which is why users were able to download this before. Simply change the publish date to January 1, 2024, and it will work fine

Let me know, if the problem persists after updating the publish date.

Regards

Apr 28, 2024 at 6:18 am in reply to: Private messages issues #195070

Tahasin

Moderator

When you translate the Messages from Loco Translate then the problem occurs.Now, I have removed the translation of Messages from Loco Translate and Private Message is working fine now. Kindly check.

Regards

Apr 28, 2024 at 4:42 am in reply to: Update 3.2.88 does not work #195068

Tahasin

Moderator

feel free to open a new ticket, if you have any queries

Apr 28, 2024 at 4:18 am in reply to: Invalid dir path on protected files #195067

Tahasin

Moderator

Hello, jan wit

I hope you are doing well and sorry for the inconvenience.

Could you please deactivate all plugins temporarily except WPDM and see if that solves the problem. Then, activate the plugins one by one to see which plugin is causing the problem.

If the problem still persists then share the wp-login credential in a private reply to check the issue.

Regards

Apr 28, 2024 at 3:57 am in reply to: PDF indexing for Google search #195066

Tahasin

Moderator

you can share screenshot using LightShot and screencast using Loom

You can easily change the /download/ in URL structure to anything from here

Regards

Apr 26, 2024 at 1:59 pm in reply to: Private messages issues #195039

Tahasin

Moderator

Hello, Panos