Tahasin

Tahasin

@YuladHassan Moderator Joined Dec 26, 2023
0 Topics started
3,980 Replies posted
0 Favorites
2 yrs Member for

Forum Replies Created

Viewing 25 posts - 76 through 100 (of 3,980 total)
Aug 14, 2026 at 8:56 am
#215503
Moderator
Tahasin
Staff OP

Hi,

WPDM Stripe add-on is missing from your site.
Kindly install the add-on and activate it.

Aug 14, 2026 at 5:11 am
#215500
Moderator
Tahasin
Staff OP

Sure, I will provide you with an update soon.

Aug 13, 2026 at 5:17 am
#215490
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Aug 13, 2026 at 5:01 am
#215489
Moderator
Tahasin
Staff OP

Kindly share the license key in a private reply.

Aug 12, 2026 at 7:14 pm
#215486
Moderator
Tahasin
Staff OP

Hello,

– Please make sure you are using the latest version of Download Manager (v7.5.3).
– Clear all cached data and then reapply the license. This should resolve the issue.

Let us know how it goes.

Regards

Aug 10, 2026 at 8:44 am
#215475
Moderator
Tahasin
Staff OP

Thanks for sharing the information. I will provide you with an update here.

Aug 9, 2026 at 5:35 am
#215459
Moderator
Tahasin
Staff OP

Thanks for your kind words.
Appreciate it.

Aug 9, 2026 at 5:01 am
#215457
Moderator
Tahasin
Staff OP

Welcome.

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!
Thank you !! 😊

Aug 9, 2026 at 5:01 am
#215456
Moderator
Tahasin
Staff OP

Yes

Aug 9, 2026 at 4:58 am
#215453
Moderator
Tahasin
Staff OP

It was a cache issue. After clearing the cache it worked.
If you have any queries, feel free to ask.

Aug 9, 2026 at 4:51 am
#215451
Moderator
Tahasin
Staff OP

After removing the login page from Frontend Acces > Login Page the login form is no longer appearing.

Kindly check.

Aug 9, 2026 at 4:39 am
#215450
Moderator
Tahasin
Staff OP

Thanks for sharing the credentials, we are checking the issue.

Aug 8, 2026 at 9:00 am
#215448
Moderator
Tahasin
Staff OP

Welcome.

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!
Thank you !! 😊

Aug 7, 2026 at 12:46 pm
#215440
Moderator
Tahasin
Staff OP

Also, could you please share temporary login credentials in a private reply so we can investigate why the plugin is not visible in your WordPress admin?

Aug 7, 2026 at 12:41 pm
#215439
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.
For now, kindly update Archive Page add-on manually. You can download the latest add-on zip file from the order details page.

Let us know how it goes.
Regards

Aug 7, 2026 at 12:29 pm
#215436
Moderator
Tahasin
Staff OP

The social icons are appearing from the theme.
You can apply this CSS to hide them,

.tbay-post-share {
    display: none !important;
}
Aug 7, 2026 at 12:07 pm
#215432
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.
Kindly share related page URL, screenshots in a private reply to check the social icon.

Regards

Aug 6, 2026 at 3:36 pm
#215405
Moderator
Tahasin
Staff OP

Welcome !!

Aug 6, 2026 at 11:59 am
#215403
Moderator
Tahasin
Staff OP

I understand your concern and it is valid.

There could be several reasons behind this, such as a development/staging site, multiple URLs pointing to the same package, or historical changes to the package URLs.

However, we will review this functionality again to make sure there are no issues with the current QR code generation process.

In the meantime, we would recommend monitoring the number of generated QR code files for the next month.

Aug 6, 2026 at 10:31 am
#215399
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Aug 6, 2026 at 9:32 am
#215396
Moderator
Tahasin
Staff OP

Sure

Aug 6, 2026 at 8:52 am
#215394
Moderator
Tahasin
Staff OP

We have implemented caching for the QR code images to improve page load speed. So, every time when a package gets uploaded/updated a new QR image is generated.

Aug 6, 2026 at 8:42 am
#215393
Moderator
Tahasin
Staff OP

Kindly check now.

Aug 6, 2026 at 8:13 am
#215391
Moderator
Tahasin
Staff OP

Hi,

Extremely sorry for the inconvenience.
I am checking the issue and will provide you with an update shortly.

Aug 6, 2026 at 7:51 am
#215388
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Unfortunately, there is no option to disable the qr code generation. Those files are being generated for faster QR code response.
Yes, you can safely remove those files.

Regards

Viewing 25 posts - 76 through 100 (of 3,980 total)