Forum Replies Created
Glad to hear that. If you have further queries feel free to ask.
Identified the issue.
I will update you shortly.
Right now, you can set the file size manually for the remote files(package settings > Basic Information > package size).
I will provide you an update shortly on the terms lock issue.
Thanks for your kind words😊
I have identified the issue with the Terms & Conditions option not appearing for a single file, while the other lock options are displaying correctly.
Regarding the file size issue, are you uploading the files from the Cloudflare bucket? Also, the file icon is being assigned automatically based on the file extension. Could you please explain how the images/icons are currently being set?
The Terms Lock modal is appearing correctly in our test environment.
I also checked your site and noticed that the Terms Lock modal is not appearing there. Since the packages are being displayed through Products, I’m unable to test each package individually.
This issue may be occurring due to a conflict with another plugin, or theme on the site.
Unable to access the image file. Check the screenshot
Kindly use this tool, to share the screenshot.
Hello,
Thanks for reaching out.
Could you please share a screenshot of the WordPress dashboard where it shows the storage as 100% full? That will help us better understand the issue and guide you accordingly.
Regards
Hello,
You can adjust the page template according to your needs from Downloads > Templates > Page Template.
Just clone the existing page template and adjust the [description] tag according to your needs.
Let me know, if you need further assistance.
You can edit the file_list view from download-manager/src/Package/FileList.php
Regards
I have identified the issue. We will enable the image preview for Dropbox files in the next update.
I appreciate your patience.
Hello,
Thanks for reaching out.
Could you please share the link/page template you’re currently using? We’d like to verify it in our test setup.
Looking forward to your response.
Regards
We will add Quick Form inputs to the email section, extra information will be visible in admin notifications.
First, create a main folder where all package files will be stored. Inside this folder, each package should have its own separate folder named with the corresponding package ID.
I have made a short video for reference.
Yes, it might be a caching issue.
We have noted your feature request and will do our best to include this feature in future updates.
We didn’t change anything there, and we also use custom domains in our setups.
Hello,
Thanks for reaching out.
Kindly use this template tag [product_preview_wxh] in your page template for better width and height control.
I would suggest using the Folio (Document Preview) page template for pdf preview. You can customize the width and height of the preview frame like this
Let me know how it goes.
Regards
Thank you. We will provide you with an update soon.
Hello,
We have double checked the upload functionality in our test setup, and it is working fiine.
Could you please share your Cloudflare R2 Object Storage location? Also, with your permission, may we test the configuration on your site using our credentials?
Looking forward to your response.
Regards