Tahasin

Forum Replies Created

Viewing 25 posts - 101 through 125 (of 3,717 total)
May 9, 2026 at 5:27 pm
#214074
Moderator
Tahasin
Staff OP

Glad to hear that. If you have further queries feel free to ask.

May 9, 2026 at 9:08 am
#214072
Moderator
Tahasin
Staff OP

Identified the issue.
I will update you shortly.

May 9, 2026 at 4:18 am
#214064
Moderator
Tahasin
Staff OP

Kindly try applying the CSS like this from Downloads > Templates > Page template section, this should work.

May 9, 2026 at 4:17 am
#214063
Moderator
Tahasin
Staff OP

Right now, you can set the file size manually for the remote files(package settings > Basic Information > package size).
I will provide you an update shortly on the terms lock issue.

Thanks for your kind words😊

May 9, 2026 at 4:06 am
#214061
Moderator
Tahasin
Staff OP

I have identified the issue with the Terms & Conditions option not appearing for a single file, while the other lock options are displaying correctly.

Regarding the file size issue, are you uploading the files from the Cloudflare bucket? Also, the file icon is being assigned automatically based on the file extension. Could you please explain how the images/icons are currently being set?

May 8, 2026 at 12:57 pm
#214057
Moderator
Tahasin
Staff OP

The Terms Lock modal is appearing correctly in our test environment.

I also checked your site and noticed that the Terms Lock modal is not appearing there. Since the packages are being displayed through Products, I’m unable to test each package individually.

This issue may be occurring due to a conflict with another plugin, or theme on the site.

May 8, 2026 at 12:39 pm
#214056
Moderator
Tahasin
Staff OP

Unable to access the image file. Check the screenshot
Kindly use this tool, to share the screenshot.

May 8, 2026 at 11:41 am
#214053
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Could you please share a screenshot of the WordPress dashboard where it shows the storage as 100% full? That will help us better understand the issue and guide you accordingly.

Regards

May 8, 2026 at 8:24 am
#214050
Moderator
Tahasin
Staff OP
This reply has been marked as private.
May 8, 2026 at 2:38 am
#214048
Moderator
Tahasin
Staff OP

Hello,

You can adjust the page template according to your needs from Downloads > Templates > Page Template.
Just clone the existing page template and adjust the [description] tag according to your needs.
Let me know, if you need further assistance.

You can edit the file_list view from download-manager/src/Package/FileList.php

Regards

May 8, 2026 at 2:34 am
#214047
Moderator
Tahasin
Staff OP

Hello,

Please share the package URL in a private reply to check the issue.
Also check if this settings is enabled for admin or not.
Regards

May 7, 2026 at 11:26 am
#214042
Moderator
Tahasin
Staff OP

I have identified the issue. We will enable the image preview for Dropbox files in the next update.

I appreciate your patience.

May 7, 2026 at 10:22 am
#214038
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Could you please share the link/page template you’re currently using? We’d like to verify it in our test setup.

Looking forward to your response.
Regards

May 7, 2026 at 10:17 am
#214036
Moderator
Tahasin
Staff OP

We will add Quick Form inputs to the email section, extra information will be visible in admin notifications.

May 7, 2026 at 9:23 am
#214035
Moderator
Tahasin
Staff OP

First, create a main folder where all package files will be stored. Inside this folder, each package should have its own separate folder named with the corresponding package ID.

I have made a short video for reference.

May 7, 2026 at 8:54 am
#214033
Moderator
Tahasin
Staff OP

Yes, it might be a caching issue.

We have noted your feature request and will do our best to include this feature in future updates.

May 7, 2026 at 8:42 am
#214031
Moderator
Tahasin
Staff OP

We didn’t change anything there, and we also use custom domains in our setups.

May 7, 2026 at 8:32 am
#214029
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Kindly use this template tag [product_preview_wxh] in your page template for better width and height control.

I would suggest using the Folio (Document Preview) page template for pdf preview. You can customize the width and height of the preview frame like this

Let me know how it goes.
Regards

May 7, 2026 at 7:50 am
#214022
Moderator
Tahasin
Staff OP
This reply has been marked as private.
May 7, 2026 at 7:17 am
#214021
Moderator
Tahasin
Staff OP

Welcome.
Let us know how the test goes.

May 7, 2026 at 6:56 am
#214019
Moderator
Tahasin
Staff OP
This reply has been marked as private.
May 7, 2026 at 6:48 am
#214018
Moderator
Tahasin
Staff OP

Thank you. We will provide you with an update soon.

May 7, 2026 at 6:33 am
#214016
Moderator
Tahasin
Staff OP

Please update the plugin to v7.3.8

May 7, 2026 at 5:54 am
#214015
Moderator
Tahasin
Staff OP

Hello,

We have double checked the upload functionality in our test setup, and it is working fiine.

Could you please share your Cloudflare R2 Object Storage location? Also, with your permission, may we test the configuration on your site using our credentials?

Looking forward to your response.
Regards

May 6, 2026 at 1:46 pm
#213998
Moderator
Tahasin
Staff OP

Kindly share the verification code

Viewing 25 posts - 101 through 125 (of 3,717 total)