Tahasin

We sincerely apologize for the inconvenience this issue has caused.

To assist you promptly, could you please share your WP login credentials in a private reply? Rest assured, we will address and resolve the problem as quickly as possible.

Hello,

I hope you are doing well and thanks for reaching out.

Could you please share the related URL in a private reply?

Regards

Unfortunately, there are no other options available right now.

We will fix the audio player in the next update.

If you have any further queries, feel free to ask.

Regards

Hello,

I hope you are doing well and thanks for reaching out.

You can send the download link by activating the email lock option in Package Settings > Lock Options > Email Lock. After submitting their email, guests can easily receive the download link for their desired package. Here is the screenshot

Regards

Hello, Tinsley

I hope you are doing well and thanks for reaching out.

Yes, WordPress Amazon S3 Storage Plugin for Download Manager will help you to store your file at Amazon s3 from WordPress Download Manager admin area with a full-featured bucket browser interface. You can create and explore buckets and upload a file directly to Amazon s3 and link files from amazon s3 with your package.

WordPress Amazon S3 Storage Plugin

Regards

Could you please share the actual 700MB file along with wp-login credentials in a private reply?

I have reviewed the issue and found that it works correctly when I am logged in, but it does not function for users who are not logged in. From our end, everything appears to be working fine.

Please update your plugin to the latest version and check again. If the problem persists, let me know.

Regards

we are checking the issue, you will be updated shortly.

Thanks for your patience.

We have identified the issue, and it will be resolved in the next update. Although I can’t provide an exact timeline for this update, please rest assured that it is being addressed.

Wishing you a wonderful and relaxing summer holiday!

Regards

We are checking the issue. You will be updated shortly.

Thanks for your patience.

Hello, Jeremiah

I hope you are doing well and thanks for reaching out.

At the moment, this feature isn’t available, but we will try our berst to include it in a future update.

Regards

Hello,

I hope you are doing well and thanks for reaching out.

Could you kindly share the exact process you used to upload files via URL? Also, share related URL in a private reply.

Regards

Glad to hear that your problem has been solved.

Hello,

We have thoroughly tested the issue in our environment, and everything is functioning as expected. It appears that the issue might be related to the server. In this case, you might consider linking the media URL to a downloadable file or using cloud storage to host the file.

Regards

Unfortunately, I can’t provide an exact time, but hopefully, it will be fixed in the next update.

Regards

Please share the wp-login credentials in a private reply to check the issue thoroughly.

Then, I would suggest enabling the captcha lock. It’s quite difficult for bots to bypass it.

You will be updated here.
Thanks for your patience.

Hello, Jarek

I hope you are doing well and thanks for reaching out.

Kindly use this settings Mask Download Link. By doing this, bots will not be able the find any public download link easily.

Regards

Kindly share the package download link

We have identified the problem, working to solve it. You will be updated shortly.
Thanks for your patience.

Could you please provide the names of the packages for which the prefixes have been added? Yes, kindly share the exported file.