Tahasin

Extremely sorry for the inconvenience. I’ve forwarded the message again.

Right now, there is no way to disable the download invoice option.

Hello,

I hope you are doing well and thanks for reaching out.

Please share wp-login credentials in a private reply to check the issue.

Regards

We are checking the issue and will provide you with an update shortly.

Hello, JIN

I hope this message finds you well and thanks for writing to us.

Please try updating to version 1.5.9. If the issue persists in v1.5.9, kindly share your WP-login credentials in a private reply so we can investigate further.

Regards

I have adjusted the code, please check now.

Hello, Antonio

Thanks for sharing the credentials. If you would allow me, I would like to create a sample package for testing.

Regards

Welcome

If you find my assistance helpful, I would be grateful if you could leave a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post. Your support means a lot and truly inspires us!
Thank you! 🤗

Thanks for your suggestion, we will keep that in mind for future updates.

Hello, Dan Bolo

I hope this message finds you well and thanks for reaching out.

Kindly share the WP login credentials and the URL of the page where you are experiencing the search issue.

Regards

Welcome, if you have any further queries feel free to ask.

Best Regards

At this moment, no.

We have another add-on which is for PDF file, here you can check that WordPress PDF Stamper

The watermark add-on is functioning well on our end. However, we kindly recommend ensuring that you have a backup of your site before using the watermark, as you have received an email regarding the error.I hope it won’t create any problem.

For now, you can use image as a watermark.

Hello,

You can add image as a watermark from settings > Watermark tab

Fixed the pagination problem, please check now.

Please try updating the plugin to see if the problem persists, and make sure you have a backup of Download Manager v6.5.8.

I’m looking into the issue and will provide you with an update shortly.

Regards

You don’t need to contact the hosting support just yet. Let’s wait for the next update and see if it resolves the issue.

Regards

I will give you an update tomorrow.

I have forwarded the message to the appropriate authority, and you will be updated shortly.
Regards

Hello, Quentin Thomas

I hope you are doing well and thanks for reaching out.

Please share order id to check the issue.

Regards

I have received new information regarding a potential issue that our developers suspect might be affecting the download statistics. It appears that some servers may block IPv6 addresses longer than 20 characters. We will be releasing an update to determine if this is indeed the cause of the problem.

Thank you for your patience as we work to resolve this matter.