Tahasin

We have set the async=0 parameter to alter the ajaxSubmit error. Which turned off the pagination

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Glad to hear that.

If you find my assistance helpful, I would be grateful if you could leave a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post. Your support means a lot and truly inspires us!
Thank you! 🤗

You can apply customization in the login page as you have customized before.

Hello,

I hope you are doing well and thanks for reaching out.

Could you please share wp-login credentials and the package url in a private reply to check the problem?

Regards

URL is working fine now.

Problem has been fixed, kindly check.

Yes, I have noticed that.

Hello, I have forwarded the this to our dev team, if any information becomes available I will give you an update here.

I am checking again

Everything is functioning well in our testing setup. We would like to proceed with changing the theme from your site. Additionally, please ensure that a backup of both the site files and the database is created before we make any changes.

Please check and let me know.

Regards

We will replicate the same scenario on our testing environment to avoid making changes directly on your live site. If no issues arise during testing, we will then proceed to try changing the theme on your site. This process will be quick, and we will make sure to notify you beforehand.

We will review it again and provide you with an update by Sunday.
Regards

I have check if switching the theme resolves the issue, as the current theme might be blocking the modal login from appearing.

Okay, I am checking.

Are you using a redirect parameter in your user_login short-code?

It appears to be a conflict, as everything is working smoothly on our end.

Okay, we’re proceeding without disabling the plugins and will update you shortly. Thank you for your patience.

If it’s alright with you, I would like to check by temporarily deactivating all plugins for debugging purposes.

We’re reviewing the situation again to see if we can find a solution on our end.

If you find my assistance helpful, I would be grateful if you could leave a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post. Your support means a lot and truly inspires us!

Thank you! 🤗

Hello, Gayle

I hope you are doing well and thanks for reaching out.

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