Tanvir

Forum Replies Created

Viewing 25 posts - 1,851 through 1,875 (of 3,183 total)
in reply to: License Key not working #169817

Tanvir
Spectator

Hello,
Please check the below doc for license.
I hope it will solve the issue.

License

Thanks

in reply to: Unlink the Document Title #169816

Tanvir
Spectator

Hello,

For this you have to edit the link template you are using.
Please follow the below doc:

Link Template

If still the problem persists, please also share related page url and admin access in a private reply.

Thanks

in reply to: Newsletter plugin – pre sale question #169749

Tanvir
Spectator

Hello,
If the email fields are not set, default value from Campaign General Settings will be used.
and if the content is not set I hope it will use the default template set from the campaign.
Thanks

in reply to: Newsletter plugin – pre sale question #169743

Tanvir
Spectator

Hello,
Please check my last reply now I have updated that properly with related screenshot. It needs the newsletter addon.
Thanks

in reply to: Newsletter plugin – pre sale question #169741

Tanvir
Spectator

Hello,

The newsletter plugin use wp cron to check newsletter schedule and send them.

Actually it works like any campaign provider like mailchimp. In this way you can schedule any notifications to subscribers.

Also You can set notify customer from wpdm package edit like the below screenshot using the newsletter addon. Author will also be able to allow the notification from here.
Screenshot-27

Thanks

in reply to: Newsletter plugin – pre sale question #169722

Tanvir
Spectator

Hello,
Hope you are well.
The functionalities are described in the doc
http://www.wpdownloadmanager.com/docsfor/wpdm-newsletter/
However, You can create campaign by selecting subscriber lists to send email.
Thanks

in reply to: Thumb Gallery images different sizes #169720

Tanvir
Spectator

Glad to hear that the issue has been resolved.
Thank You

in reply to: Carousel Shortcode not displaying properly #169689

Tanvir
Spectator

Hello,
Sorry to hear that.
However. You can request the feature in our request forum below:

Download Manager Pro Feature Request

I hope it will be implemented in future.
Thanks

in reply to: Carousel Shortcode not displaying properly #169663

Tanvir
Spectator

Hello,

Sorry to hear about the issue. I am sorry that the carousal shortcode doesn’t support the order_by parameter.
Only wpdm_tree shortcode supports the order_by parameter in the extended shortcode addon.

Instead of using order_by you can manually create a category manually for top downloads. As it supports category parameter. I hope it will solve the issue.

WPDM Extended Short-codes

Thanks

in reply to: Carrousel shortcode not working #169662

Tanvir
Spectator

Hello,

Sorry to hear about the issue. It should work with the template fresh_card

However, Please provide related page/package url of your website to check the issue.
If possible please also share admin access of your website in a private reply.
It will help me to identify the issue and solve it quickly.

Thanks


Tanvir
Spectator

Hello,

I have just tested the issue in our local server too to get confirmed.
Sorry for the inconvenience. It is a new bug of wpdm gutenberg addon.
However, I have forwarded the issue to the developer team. Soon you will get updated.

Thanks

in reply to: Can not create Category in frontend #169646

Tanvir
Spectator

The latest version was working fine. Isn’t it working?
Also this addon is full translation friendly.
Isn’t it creating a new category from frontend like the video you sent me?

in reply to: Can not create Category in frontend #169640

Tanvir
Spectator

Hello,
Sorry for this inconvenience.
I found the frontend category has been removed from your site.
Please update from here.

Thanks

in reply to: Cloning page template results in fatal error #169606

Tanvir
Spectator

Hello,

Please follow this to learn about cloning. Templates are stored in templates directory within wpdm download-manager/src/Package/views/

To make error log you can follow this

Thanks


Tanvir
Spectator

Hello,

Hope you are well.

To download wpdm again please visit here

Also Please follow the doc to manage license.



Thanks


Tanvir
Spectator

Hello,
Thanks for letting me know that.
I have checked your website properly.
Actually you have to set the allowed signup roles from the below menu:
Screenshot-5

It will solve the issue as I tested it.

Thanks

in reply to: Cloning page template results in fatal error #169563

Tanvir
Spectator

Hello,
Ok no problem. I would suggest to update php version to 7.3. It may solve the issue. 7.3+ may solve the issue. Latest version of PHP is 8+ but that is not necessary though.

You can follow cloning template from here.
However, if still the issue persists, could you please share me the error log about the issue? It would help me to identify the issue.

Thanks

in reply to: items_per_page not working in wpdm_all_packages #169562

Tanvir
Spectator

Hello,
Thanks for providing the details.
There could be some javascript conflict issue with your theme or any other plugins.
I would suggest to change your theme and enabling disabling other plugins to find the exact issue as I tried the shortcode with a page and it is working fine. It would be best if you create separate page without using the theme option.

Thanks

in reply to: Search inside packages #169549

Tanvir
Spectator

Hello,

Thanks for providing details.

There are 3 ways to include search functions with wpdm packages and shortcode.

1. You can enable search function using shortcode [wpdm_search_result] mentioned for download packages (named as folder in your website)
2. You can enable “Enable Search in File List” from settings > frontend access (you have already enabled it) but there should be more than 30 files.
3. There is another type of search function like the first one using the shortcode below:

[wpdm_all_packages] – List all downloads in tabular format in a page

Thanks


Tanvir
Spectator

Hello,
Hope you are well.
Could you please tell me if you have followed this doc about the related topic?
https://www.wpdownloadmanager.com/how-to-create-a-wordpress-user-registration-form/

Thanks

in reply to: Cloning page template results in fatal error #169490

Tanvir
Spectator

Hello,
There could be other issues. If your server has read/write permission, I hope there should not happen any problem. You can test by enabling server permissions.
It would be great if I could check it and you could give me access to it in a private reply.

Thanks

in reply to: File List Title as Download Link #169488

Tanvir
Spectator

I am sorry it is not possible with the [file-list] currently without editing the core files.

in reply to: items_per_page not working in wpdm_all_packages #169464

Tanvir
Spectator

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

in reply to: Search inside packages #169463

Tanvir
Spectator

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

in reply to: WPDM Page Templates break the site #169462

Tanvir
Spectator

Hello @Rubb,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Viewing 25 posts - 1,851 through 1,875 (of 3,183 total)