Shafayet

Hi,
you will need the following items:

• WordPress Download Manager Special Pack – https://www.wpdownloadmanager.com/download/wordpress-download-manager-special-pack/
• Download Notification Add-on – https://www.wpdownloadmanager.com/download/download-notifications/

Hi,
It may happen due to some server settings, especially in siteground hosting. Please add the following to your site’s .htaccess file to get it to work:

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Or, you also may contact hosting support.

@bapakrob, Thanks for your appreciation. If you get some free seconds, please write a review for us at WordPress.org

Please give me temporary wp-admin login info in a private reply to check your issue.

Hi,
Sorry for the delayed reply, did you setup cronjob properly.
Please check:
https://www.wpdownloadmanager.com/doc/installation/

Email support handled the issue and updated the add-ons, everything is working fine there now.

In that case, you need to upgrade your server’s PHP version to 7.1+

The shortcode is incorrect, please use any of the following add-ons to generate shortcodes/blocks:

Advanced TinyMCE button

Gutenberg Blocks

Or please follow the shortcode doc properly:
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/

Hi,
If you want to create a full featured membership site, we suggest the following items:

1. WordPress Download Manager Pro
2. WordPress Pro Membership – https://www.wpdownloadmanager.com/download/wp-pro-membership/
3. Download Limit – https://www.wpdownloadmanager.com/download/download-limit/
4. Advanced Access Control – https://demo.wpdownloadmanager.com/addons/advanced-access-control/

However, we have a discounted pack ( https://www.wpdownloadmanager.com/download/wordpress-download-manager-special-pack/ ) for #1, #2 and #3
So, you only will need the special pack ( https://www.wpdownloadmanager.com/download/wordpress-download-manager-special-pack/ ) and the membership plugin ( https://www.wpdownloadmanager.com/download/wp-pro-membership/ )

[ Handling by email support ]

@jerschae, the total structure is completely different now, please create a new post with your issue, add issue url and the shortcode you are using.

Please give me your URL to check.

Please check https://www.wpdownloadmanager.com/support/topic/paypal-buy-now-instead-of-add-to-cart/
Doc: https://www.wpdownloadmanager.com/doc/using-premium-package/settings-premium-package/

Hi,
All prices are yearly recurring and subscription needs to be active for continuous support and update. However, you can cancel subscription anytime and continue using what you already have, as license is valid for lifetime. However, after support and update period expired, we don’t provide any warranty.

Hi,
For now you can prefill package settings only using default values add-ons:

WPDM Default Values

Sorry, not clear, may you please explain little more.

Hi,
The issue is fixed in wpdm v2.9.85 and wpdm pro v4.9.0

Hi,
If you are using image button, please add the following CSS in Additional CSS option with theme customizer:

.w3eden .wpdm-download-link{
	background: transparent !important;
	padding: 0 !important;
}

https://i0.wp.com/www.evernote.com/l/AV0gnUL8G5VEQbX0MBH4V_WgLCVX7SrL46UB/image.png?ssl=1

Possible with wpdm pro only, there you can use a template tag [pdf_thumb] to generate thumbnail automatically from attached PDF.

Hi,
Please simply follow the instructions here https://www.wpdownloadmanager.com/download/google-drive-explorer/

Looks like a javascript conflict, please give me temporary wp-admin login info in a private reply to check the issue in details.

Handling by email support.

Handling by email support.

Please check here http://anviz.com.sg/download/,

That should work fine, please give me temporary wp-admin login info in a private reply to check.

Hi,
From privacy settings, you can disable IP tracking and clear stats data.