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Shafayet

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Viewing 25 posts - 276 through 300 (of 529 total)
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Jan 31, 2019 at 2:14 pm in reply to: file downloads options #93100

Shafayet
Moderator

Hi,
you will need the following items:

Jan 25, 2019 at 4:43 pm in reply to: Can't save settings in free version? #92843

Shafayet
Moderator

Hi,
It may happen due to some server settings, especially in siteground hosting. Please add the following to your site’s .htaccess file to get it to work:

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Or, you also may contact hosting support.

Jan 22, 2019 at 11:19 pm in reply to: No download button in Divi builder #92742

Shafayet
Moderator

@bapakrob, Thanks for your appreciation. If you get some free seconds, please write a review for us at WordPress.org

Jan 22, 2019 at 11:09 pm in reply to: Shortcode Category #92741

Shafayet
Moderator

Please give me temporary wp-admin login info in a private reply to check your issue.

Jan 22, 2019 at 11:06 pm in reply to: Campaign Emails Are Not Sending #92740

Shafayet
Moderator

Hi,
Sorry for the delayed reply, did you setup cronjob properly.
Please check:

Installation

Jan 16, 2019 at 5:25 pm in reply to: Download Periods Add-on Doesn't wor #92419

Shafayet
Moderator

Email support handled the issue and updated the add-ons, everything is working fine there now.

Jan 16, 2019 at 5:24 pm in reply to: updated dropbox add on to 1.3 – now site is broken #92418

Shafayet
Moderator

In that case, you need to upgrade your server’s PHP version to 7.1+

Jan 16, 2019 at 5:23 pm in reply to: No download button in Divi builder #92417

Shafayet
Moderator

The shortcode is incorrect, please use any of the following add-ons to generate shortcodes/blocks:

Advanced TinyMCE button

Gutenberg Blocks

Or please follow the shortcode doc properly:

[wpdm_category] – Query All Downloads From One or More Categories

Jan 16, 2019 at 5:17 pm in reply to: Show only my documents #92415

Shafayet
Moderator

Hi,
If you want to create a full featured membership site, we suggest the following items:

1. WordPress Download Manager Pro
2. WordPress Pro Membership – https://www.wpdownloadmanager.com/download/wp-pro-membership/
3. Download Limit – https://www.wpdownloadmanager.com/download/download-limit/
4. Advanced Access Control – https://demo.wpdownloadmanager.com/addons/advanced-access-control/

However, we have a discounted pack ( https://www.wpdownloadmanager.com/download/wordpress-download-manager-special-pack/ ) for #1, #2 and #3
So, you only will need the special pack ( https://www.wpdownloadmanager.com/download/wordpress-download-manager-special-pack/ ) and the membership plugin ( https://www.wpdownloadmanager.com/download/wp-pro-membership/ )

[ Handling by email support ]

Jan 16, 2019 at 5:13 pm in reply to: Sorting Download Files #92413

Shafayet
Moderator

@jerschae, the total structure is completely different now, please create a new post with your issue, add issue url and the shortcode you are using.

Jan 16, 2019 at 5:09 pm in reply to: Password Download Button is Wonky #92412

Shafayet
Moderator

Please give me your URL to check.

Jan 16, 2019 at 4:23 pm in reply to: Images of Product not showing up #92401

Shafayet
Moderator

Please check https://www.wpdownloadmanager.com/support/topic/paypal-buy-now-instead-of-add-to-cart/
Doc: https://www.wpdownloadmanager.com/doc/using-premium-package/settings-premium-package/

Jan 16, 2019 at 4:00 pm in reply to: WHY IS MY LICENSE KEY NOY SHOWING UP #92398

Shafayet
Moderator

Hi,
All prices are yearly recurring and subscription needs to be active for continuous support and update. However, you can cancel subscription anytime and continue using what you already have, as license is valid for lifetime. However, after support and update period expired, we don’t provide any warranty.

Jan 9, 2019 at 5:19 am in reply to: How to Automatically Fill Category wpdmcategory #91990

Shafayet
Moderator

Hi,
For now you can prefill package settings only using default values add-ons:

WPDM Default Values

Jan 9, 2019 at 4:46 am in reply to: Custom Download Page #91989

Shafayet
Moderator

Sorry, not clear, may you please explain little more.

Jan 9, 2019 at 4:44 am in reply to: theme-editor.php fails while saving files in subdirectory #91988

Shafayet
Moderator

Hi,
The issue is fixed in wpdm v2.9.85 and wpdm pro v4.9.0

Jan 9, 2019 at 4:43 am in reply to: Color change user interface #91987

Shafayet
Moderator

Hi,
If you are using image button, please add the following CSS in Additional CSS option with theme customizer:

.w3eden .wpdm-download-link{
	background: transparent !important;
	padding: 0 !important;
}

https://i0.wp.com/www.evernote.com/l/AV0gnUL8G5VEQbX0MBH4V_WgLCVX7SrL46UB/image.png?ssl=1

Jan 9, 2019 at 4:40 am in reply to: Thumbnail instead of download Icon? #91986

Shafayet
Moderator

Possible with wpdm pro only, there you can use a template tag [pdf_thumb] to generate thumbnail automatically from attached PDF.

Jan 9, 2019 at 4:38 am in reply to: WPDM Google Drive: Which Google Drive OAuth 2.0 scopes needed? #91985

Shafayet
Moderator

Hi,
Please simply follow the instructions here https://www.wpdownloadmanager.com/download/google-drive-explorer/

Jan 9, 2019 at 4:33 am in reply to: Download doesn't work #91982

Shafayet
Moderator

Looks like a javascript conflict, please give me temporary wp-admin login info in a private reply to check the issue in details.

Oct 31, 2018 at 1:38 pm in reply to: Configuration of Plans (PRO Membership) #88924

Shafayet
Moderator

Handling by email support.

Oct 31, 2018 at 1:34 pm in reply to: Search shortcode (not working correctly) #88923

Shafayet
Moderator

Handling by email support.

Oct 13, 2018 at 10:55 pm in reply to: WPDM Archive Page not working #88125

Shafayet
Moderator

Please check here http://anviz.com.sg/download/,

Oct 13, 2018 at 2:09 pm in reply to: WPDM Archive Page not working #88120

Shafayet
Moderator

That should work fine, please give me temporary wp-admin login info in a private reply to check.

Oct 11, 2018 at 12:38 pm in reply to: Anonymize IP #88011

Shafayet
Moderator

Hi,
From privacy settings, you can disable IP tracking and clear stats data.

Viewing 25 posts - 276 through 300 (of 529 total)
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