Shafayet

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 529 total)
in reply to: Private Message shortcodes not working properly #160254

Shafayet
Moderator

Hi,
I’ve adjusted the relevant CSS and JS. Those issues should be fixed now.
Let me know if I can help you with anything else.
Thanks

in reply to: Private Message shortcodes not working properly #160239

Shafayet
Moderator

Hi,
Sorry to hear that you are having problems with your website.
By the looks of it, the first issue is caused by some additional CSS somehow being forced into PM plugin.
The second issue is caused by multiple bootstrap js file inclusion, removing one should fix it.
If it’s okay with you please create a temporary admin login and send me a private reply with the login credentials, I’ll try to fix both issues.
Thanks


Shafayet
Moderator

For customization service, please contact here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade for a quote.

in reply to: A simple dropdown of categories option #155902

Shafayet
Moderator

That will require code customization, no other such ready to use solution is not available as your custom requirement. You may use our customization team:

Custom Upgrade Service

in reply to: Form Lock – Fluent Forms Compatibility #154828

Shafayet
Moderator

For now, we don’t have a plan to add a new form. However, we appeal to you to try our awesome form plugin here https://wpliveforms.com/.


Shafayet
Moderator

Hi,
Instamojo is not compatible yet, however, I searched but didn’t find any recurring payment API with Instamojo, so why we implemented Rajorpay for our users who would like to accept recurring payment in INR. You may use Razorpay with Pro Membership as well as Premium package.

I’ve installed Razorpay on your site now. You can configure it using your Razorpay account in the same way as Instamojo.


Shafayet
Moderator

Tested here https://www.portkeys.com/dev-test/, Gutenberg add-on is working fine and also showing footer properly.


Shafayet
Moderator

Hello @arunveeranki,
I’ve tested again, the issue is with your Paypal account, as the credential you are using there returning error This currency cannot be accepted for this recipient’s account.. Please recheck your credentials or contact paypal support.

Hello @satyasaval,
I’ve tested the premium package with individual purchases, PayPal was working fine. Then checked the membership plugin, found the Paypal credential was wrong, so I copied the correct ones from your premium package settings and used them with the membership plugin and it is working fine now, please check here:
https://freetemplatestore.in/plans/?wppm_task=checkout&plan_id=1560


Shafayet
Moderator

You can delete old post tags which are not associated with any posts from Admin Menu ► Posts ► Tags menu


Shafayet
Moderator

Hi,
With INR, I’m seeing the following error on your site:
Edit%20Plan%20%E2%80%B9%20Download%20Zone%20%7C%20Smartzworld%20%E2%80%94%20WordPress

“This currency cannot be accepted for this recipient’s account.”

You need to add INR support for your Paypal account.
Doc:
https://support.webinterpret.com/hc/en-us/articles/203728826-How-to-set-up-your-PayPal-to-accept-International-currencies-PayPal-interface-


Shafayet
Moderator

Please don’t use define('WPDM_USE_POST_TAGS', true); anymore, and move to wpdmtag. The old post tag feature may not work anymore, we kept it active initially so that users can get enough time to migrate.

in reply to: How to delete messages #151827

Shafayet
Moderator

Hi,
I’ve updated the plugin on your website. The issue should be fixed now.


Shafayet
Moderator

Hi,
Those data are stored in the options field, I think WPML has a feature to translate option fields data. However, it is not related to WPDM. Probably, you can do that from here https://metalquartz.com/wp-admin/admin.php?page=wpml-string-translation%2Fmenu%2Fstring-translation.php

in reply to: Problems with Translation Private Message Plugin #151414

Shafayet
Moderator

Your translation file location configuration was incorrect for Private Message. in case you face something like this in the future this is how you configure it

View post on imgur.com

  • This reply was modified 2 years, 12 months ago by Shafayet.

Shafayet
Moderator

In that case, you may use service like the following:
https://cron-job.org/en/
https://www.easycron.com/user/register

However, from cpanel it should work fine. But, you may not get an email immediately, but you will get it as soon as corn executes.

You may send me temporary wp-admin login info in a private reply to check your setup.

in reply to: shortcut not working #151195

Shafayet
Moderator

There is a typo in the documentation
use [pm_to_author label="PM to Author" title="Contact Author" color="primary"] to pm to author.
For visitors(not users) to be able to send messages to the admin use Private Chat.

  • This reply was modified 3 years ago by Shafayet.
in reply to: shortcut not working #151190

Shafayet
Moderator

I can see that you’ve already sent some messages to the administrator. To view those messages you’ll have to log in with the administrator account. Which is admin@likeblue.com or admin(username) in your case.

in reply to: Forgot Password on Private Message not working #151123

Shafayet
Moderator

Please try now.

in reply to: Excessive Memory usage #151078

Shafayet
Moderator

It will be with v5.4.0

in reply to: Error uploading csv file. #150904

Shafayet
Moderator

Hi,
From the error message you shared, it looks like the issue with due to invalid file format, may you please send me your CSV file to check.

in reply to: Allow Acess Issue #150858

Shafayet
Moderator

After login I see like this:

Team%20Portal%20%7C%20Polyguard%20Architectual

They are not downloadable. However, you even want to hide the file list, you need to select “Hide Everything” here:
Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20Polyguard%20Architectual%20%E2%80%94%20WordPress

in reply to: Forgot Password on Private Message not working #150806

Shafayet
Moderator

Hi,
You can change sender info from here:

Settings%20%E2%80%B9%20The%20Hoxton%20Trend%20%E2%80%94%20WordPress

in reply to: Forgot Password on Private Message not working #150805

Shafayet
Moderator

I changed it manually on your site while I was checking why you were not receiving a reply email. However, with the next update, it will automatically reset to noreply@your-domain-name.com

in reply to: Private Messaging Plugin Settings Area #150674

Shafayet
Moderator

Hi,
Sorry for the delay. Here are the answers to your questions:
#1. Please give me temporary wp-admin login info in a private reply to check it in detail.
#2. Yes.
#3. No
#4. Explained here https://www.wpdownloadmanager.com/download/wordpress-private-message/
#5. Use shortcode [pm_to_athor label="PM to Author" title="Contact Author" color="primary"]
#6. Usage are explained here https://www.wpdownloadmanager.com/download/wordpress-private-message/

in reply to: Forgot Password on Private Message not working #150672

Shafayet
Moderator

1. Feature will be available with the next update ( coming within the next week ).
2. We have tested and email notification is working for pm reply.
3. That should work with the option I mentioned in the previous reply

Viewing 25 posts - 1 through 25 (of 529 total)