Forum Replies Created
Am I able to check enabling/disabling plugins or switching theme for checking if there any conflicts remained? Please kindly check and let me know.
Thank you and regards
I can’t able to see how you have set for getting First Name and Last Name in your mailchimp account. Does the issue appearing from Email Lock too? If Email lock doing the same issue, there maybe issue in Mailchimp Configuration issue from your Mailchimp Account. Please kindly check.
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Hello Terry Coates,
Hope you are well. Can you please just remove or make empty Package Settings > Package Size for the related packages and try to make an update again. it will re-calculate the total size again. please kindly check and let me know
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Hello Daniel Jay,
Hope you are well. Our plugin is translate ready. You can follow these articles for making translation of your site,
Please kindly check and let me know if it works for you.
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Hello outkastm,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Are you searching this add-on, https://www.wpdownloadmanager.com/download/download-limit/. Please kindly check and let me know if it helps you.
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Hello Samuel Low,
Hope you are well. For cancelling auto-renew please kindly check the doc here, https://www.wpdownloadmanager.com/doc/how-do-i-turn-off-auto-renew-for-my-wpdm-pro-subscription/. Please kindly check and let me know if you have any more queries.
Thank you and regards
Hello,
I have missed your topic. Has the problem been resolved on your side? Please kindly response. If possible, please kindly, give your temporary wp-admin login details in a private reply to check the issue.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Ok, If I get you properly you are charging for same product twice. Please kindly elaborate on it, I shall try to forward it to our team authority. Please kindly check.
Thank you
As PDF is a document and any user can download once and share to others, you can use PDF stamper plugin that will stamp and make authorize for you, please kindly check, https://www.wpdownloadmanager.com/download/wordpress-pdf-stamper-plugin/.
Thank you
Please kindly share the membership signup URL.
Thank you
Hello MAT Course,
Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.
Thank you and kind regards
Hello fabrizio,
Hope you are well. If i get properly your requirements are two,
1. After Purchase, your user will have one time access to download your document.
2. Do you want to watermark your PDF document for making ownership and labeled for your PDF?
Please kindly check and let me know.
Thank you and regards
Glad to hear this. For changes, our developer team may adjusted some code, so it is working like this. Please kindly check and let me know if you have any queries more that I can help you.
Thank you and regards
Please use this code snippet in your active theme functions.php file ,
/**
* Add download link actions for editors in Download Manager packages
*/
function add_download_actions_for_editors($actions, $post) {
if ($post->post_type == 'wpdmpro' && current_user_can('editor') && !current_user_can('manage_options')) {
if ($post->post_status == 'publish') {
$actions['download_link'] = '<a title="' . __( "Generate Download URL", "download-manager" ) . '" href="#" class="gdl_action w3eden"
data-mdlu="' . WPDM()->package->getMasterDownloadURL( $post->ID ) . '" data-toggle="modal" data-target="#gdluModal" data-pid="' . $post->ID .
'"><i class="far fa-arrow-alt-circle-down color-purple"></i></a>';
}
}
return $actions;
}
add_filter('post_row_actions', 'add_download_actions_for_editors', 20, 2);Thus I hope it will resolve your issue then. Please kindly check.
Thank you
If your issue remaining only with Cron job, you can follow this doc for setting Cron, https://www.wpdownloadmanager.com/mastering-cron-jobs-a-comprehensive-guide-to-creating-cron-jobs-with-cpanel-and-plesk-parallel/, if your hosting doesn’t included here, you may please consult with your hosting support for running cron job with your hosting. Please kindly check.
Thank you
Does the issue appearing in your administrator role too or it is appearing with only editor role? Please kindly let me know. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Can you please kindly reactivate your login credentials again? Please kindly check.
Thank you
Please confirm this icon feature is not visible to your editor role as I image attached,
https://i.ibb.co.com/zHXyCXgG/screenshot-252.png
Please kindly check and let me know.
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Can you please share any public URL where you are talking service for your hosting? Please kindly check and let me know.
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Have you replied anything here with any information or asked for getting help? Please kindly check and let me know.
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Glad to hear this. Please kindly check and let me know if you have any more queries.
Thank you and regards
Hello Nissim Menashe,
Hope you are well. For cancelling auto-renew please kindly check the doc here, https://www.wpdownloadmanager.com/doc/how-do-i-turn-off-auto-renew-for-my-wpdm-pro-subscription/. Please kindly check and let me know if you have any more queries.
Thank you and regards
I am seeing an issue , you have not download-manager-files folder in uploads folder. Also I can’t able to create download-manager-files folder in wp-content/uploads directory from Asset Manager. Can you please kindly create it from your FTP access? Please kindly check.
Thank you