Nayeem Riddhi

Hello Antonio Bernardo,

Hope you are well. Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

As you are using double same pro licenses, you can upgrade one of your license Business for multiple site using, please kindly check the all licenses here for WPDM, https://www.wpdownloadmanager.com/pricing/, and you can cancel auto-renew for one license. Please kindly check.

Thank you

Can you please kindly share the related package URL? Please kindly check.

Thank you and regards

Hello Oliver Pollen,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

For #Q1 and #Q2, If you want to cancel one license auto-renew please send an order note from this Page by following This. Please check and let me know if you have any queries.

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We generally not have any report such like this earlier and recent times. However, you can also check the datatables which table has been created that are not necessary and share with us. Please kindly check.

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Yes, you can list it in your Cookie Policy if you want. Please kindly check.

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Hello Heather Bodlak,

The __wpdm_client cookie is used by the WordPress Download Manager plugin to track downloads and manage user sessions for download access control.

Disabling it with define('WPDM_ACCEPT_COOKIE', false); in wp-config.php may have these effects:

1. Download history tracking may be affected – the plugin won’t be able to properly track which user has downloaded what files
2. Download limits per user might not work correctly since the plugin can’t track individual users reliably
3. Some premium features like download resume might be impacted
4. Guest download functionality might have limitations

If your site doesn’t rely heavily on these features or if you’re using user registration for downloads instead of guest downloads, the impact might be minimal.

The plugin should still function for basic downloads, but session-based features will be limited. This approach could be useful if you’re trying to make your site more privacy-focused or GDPR compliant.

Please kindly check.

Thank you and regards

Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Please kindly check now for your issue.

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while trying access this page, http://www.mebders.tr/wp-admin, the page only showing this message,

Please kindly check.

Thank you and kind regards