Nayeem Riddhi

The problem is that Cloudflare is caching the PDF viewer content, but the viewer needs to load dynamically based on whether the user is logged in or not.
For your Cloudflare rule, I recommend using a combination of path and query parameters:

(url contains "/download/" AND (url contains ".pdf" OR querystring contains "wpdmdl="))

You could also be more specific with a rule like:

(url contains "/download/" AND querystring contains "wpdmdl=")

For implementation in Cloudflare:

Go to Cloudflare dashboard → Rules → Cache Rules
Create a new rule with a name like “WPDM PDF Viewer Bypass”
Set the condition using one of the expressions above
Set the action to “Bypass cache”

Alternatively, you could add cache control headers in your WordPress site by adding this to your .htaccess file (if using Apache):

<FilesMatch "\.(pdf)$">
  Header set Cache-Control "no-store, no-cache, must-revalidate, max-age=0"
  Header set Pragma "no-cache"
  Header set Expires "0"
</FilesMatch>

Let me know if you need more specific guidance for implementation in Cloudflare or if you’d like to explore other potential solutions! Please kindly check.

Thank you and regards

Please kindly check these files,

wppromembership/src/Checkout.php

wppromembership/src/Payment/payment-system-selection-extended.php

I hope you should find the texts. Please kindly check.

Thank you and kind regards

Can you please try

'message' ► 'Thanks for Subscribing' . do_shortcode('[wpdm_quick_form id="UserRegistration" email="info@steigercomplete.de"]'), like this ?

Please kindly check and let me know.

Thank you and regards

You may find the email templates from download-manager/src/__/Email.php file. Please kindly check.

Thank you and kind regards

The problem has been resolved now. Please kindly check.

Thank you and regards

You can use http://wordpress.p689948.webspaceconfig.de/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-acf this template tags in your page, link or email template , and here, http://wordpress.p689948.webspaceconfig.de/wp-admin/edit.php?post_type=wpdmpro&page=settings&tab=s2dcf, you can use the shortcode in page or post editor. Please kindly check.

Thank you and kind regards

I have checked here, http://wordpress.p689948.webspaceconfig.de/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-acf, the template tags re available here, please kindly check.

Thank you and regards

Hello Sophia Kelly,

Hope you are well. And sorry for the inconveneince. While trying to access package URL, this message is appearing as I image attached,

if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

It usually not happens to other users or not any such reports coming. You can also contact your hosting support. Please kindly check.

Thank you and kind regards

Hello Bernd,

Hope you are well. Thanks for writing to us. You can use the template tags in your email template from Downloads > Templates > Email Templates. Please kindly check.

Thank you and regards

Thanks for the update. I see that you told download page is still appearing in Google search results despite the changes implemented a few weeks ago.

This is normal behavior – Google doesn’t immediately remove pages from its index after we add blocking directives. Here’s what’s happening:

1. Google needs to recrawl the page to discover the blocking directives we added
2. Then it needs to process this information and update its index
3. This process can take anywhere from a few weeks to a few months depending on how frequently Google crawls your site

Some actions you can take to speed up this process:

1. Verify the changes were implemented correctly by checking that:
– The meta robots tag with “noindex” is present on the download pages
– Your robots.txt file correctly blocks the download directory (if you used this approach)

2. Submit the URL directly to Google for removal:
– Log into Google Search Console for your website
– Use the “URL Inspection” tool to check the download page
– Request removal of the URL

3. Submit an updated sitemap to Google Search Console to encourage recrawling

Please kindly check and let me know.

Thank you and kind regards

You can edit download-manager/src/User/views/reg-form.php file for your requirement, please kindly check. And for making backup you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/. Please kindly check.

Thank you and regards