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For this it requires some customization code, you may knock here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/, with your requirement. Please kindly check.
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No, our wordpress PDF viewer using separate fully functional viewer for PDF, you can check the demo details here, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/, and for google docs PDF viewer you can also try cache plugin for better or smooth rendering. please kindly check.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Still I can’t able to access this page, https://www.collistaracademy.nl/enter/, can you please try login from your side? If you can, please kindly check if firewall or any other services blocking for access site from other places. Please kindly check.
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Hello Jonathan Dwinell,
Hope you are well. And sorry for the inconvenience. Please kindly more elaborate on your issue and please share the related URLs. Please kindly check.
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Hello Larry Longton,
Hope you are well. You can modify the login and register files code, appearance by following this documentation:https://www.wpdownloadmanager.com/doc/template-files/, the login and register files contents are located here: download-manager/src/User/views. Please kindly check and let me know if you have any queries more.
Thank you and regards
I have checked that you have already added the custom fields in register form, do you want to add checkbox and agreement description similar section? Please kindly check.
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Eid vacation is going on. However, I have again forwarded a message for the update. Thanks for your patience.
Thank you
Are you using direct PHP file for rendering this page, https://amiad.iled.co.il/marketing-center/, not using editor shortcode? Please kindly check and let me know. And if any issue causes in preview, WPDM doesn’t handle directly that, it renders via Google Doc, for better preview you can use this add-on, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/
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Ok, does here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, also showing the expired date Mar 30, 2026? Please kindly check.
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Hello,
Our other users don’t claiming such issue also it is not known issue, your other categories also already have assigned packages, please kindly check.
Thank you
Hello Vidya Mishra,
Hope you are well. And sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and regards
If possible, can you please give your temporary wp-admin login details in a private reply to check or for showing the demo that you are trying to achieve. Please kindly check.
Thank you
Hello Liron Richman,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
I have checked here, https://www.victorvillage.net/wp-admin/edit-tags.php?taxonomy=wpdmcategory&post_type=wpdmpro&paged=4, and the categories don’t have any assigned packages. Please kindly check and let me know.
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Does this order is related to your another purchase? Please kindly check.
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Sure. Thanks for your patience.
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Hello Marco,
Hope you are well. Thanks for writing to us. Are you using our this addon, https://www.wpdownloadmanager.com/download/advanced-custom-fields/, please kindly check and let me know
Thank you and regards
Hello Marco,
Hope you are well. You can check our general and add-on based shortcodes and demos here:
https://www.wpdownloadmanager.com/docsfor/shortcodes/
Please check which one fits and fulfills your requirements. You can also contact us here if you want a custom appearance and display: https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
Thank you and regards.
Hello Lisa Parker,
Hope you are well. To update your card information, please follow the instructions provided on this page: https://www.wpdownloadmanager.com/doc/how-can-i-update-my-card-details/
Thank you
Does the issue appearing with [wpdm_category] shortcode ? Please kindly check and let me know.
Thank you and regards
I have information from our team that, At this moment, quick fix is quite risky since the site is live and it might throw error. Please kindly use alternative shortcode wpdm_all_packages, an update will be available at the end of this month. Please kindly check.
Thank you
Hello,
Sorry for the delay. Eid vacation is ongoing here. Please share the related URLs for checking the issue. Please kindly check.
Thank you.
I have forwarded your concern to our team.
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I have not direct access of this mail, support@wpdownloadmanager.com, you can reply here in the private reply with the credentials. Please kindly check.
Thank you