Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 15,166 total)
in reply to: Force New Users to Register! #190267

Nayeem Riddhi
Moderator

You are welcome. please let us know if you have more queries.

Thank you again and regards

in reply to: Signing up not working #190258

Nayeem Riddhi
Moderator

We have updated the MailChimp add-on. please update the add-on and let us know the issue

Thank you again and regards

in reply to: Email Lock Not Working #190251

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue and already forwarded the issue to our team authority. thanks for your appreciation.

Thank you again and regards

in reply to: Signing up not working #190250

Nayeem Riddhi
Moderator

Sorry for the inconvenience. I have already forwarded your issue to our team authority.

Thank you again and regards

in reply to: Amazon S3 addon menus not loading. #190248

Nayeem Riddhi
Moderator

Thank you for the update. please let me know if you have any other queries.

Thank you and regards

in reply to: Signing up not working #190246

Nayeem Riddhi
Moderator

Am I able to check for enabling/disabling the plugins? please check and let me know

Thank you and regards

in reply to: Force New Users to Register! #190245

Nayeem Riddhi
Moderator

Automatically have the login/registration model pop up without having to click, this feature is not available right now. But you are also capable of ordering customization service here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. please check and let me know

Thank you and regards

in reply to: Signing up not working #190243

Nayeem Riddhi
Moderator

Hello,

From the latest version of MailChimp, It is working properly from our testing site. I think it may be a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know

Thank you again and regards

in reply to: Subscription not completing with Stripe #190239

Nayeem Riddhi
Moderator

We have adjusted the issue. Please try again, it should work fine for you now. please check and let me know

Thank you and regards

in reply to: Does download manager works with flatsome theme? #190218

Nayeem Riddhi
Moderator

Hello KATLEEN VANDERBEKEN,

Hope you are well. Download Manager generally works with all common themes. But it may have some conflicts with CSS or can be with JS too. But we have also a setting disabling certain scripts/styles. please check installing Download Manager and let us know

Thank you and regards

in reply to: Subscription not completing with Stripe #190217

Nayeem Riddhi
Moderator

The topics are not assigned by me. I hope soon they will be replied. I hope you have understood.

Thank you again and regards

in reply to: Subscription not completing with Stripe #190215

Nayeem Riddhi
Moderator

I have got the message now. The issue is going to be checked in a while.

Thank you again and regards

in reply to: Subscription not completing with Stripe #190213

Nayeem Riddhi
Moderator

Sorry for the inconvenience. I am forwarding the updated message to our team developers.

Thank you again and regards

in reply to: Email Lock Not Working #190211

Nayeem Riddhi
Moderator

Sorry for the inconvenience. I think it may be a conflict between your plugins or theme for this feature, it is working properly from our end and testing site. Am I able to enable/disable other plugins for checking? please check and let me know

Thank you again and regards

in reply to: User dashboard elements – no sidebar #190208

Nayeem Riddhi
Moderator

Great, this topic may be closed for now.

Thank you again and regards

in reply to: Subscription not completing with Stripe #190207

Nayeem Riddhi
Moderator
This reply has been marked as private.
in reply to: Archive pages template for categories and tags. #190206

Nayeem Riddhi
Moderator

For now, tags don’t have such options. But you can customize the tag’s downloads appearance creating archive.php in your active theme. You can also keep feature requests here too, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. please check and let me know

Thank you and regards

in reply to: Force New Users to Register! #190191

Nayeem Riddhi
Moderator

Hello Raquel Corrigan,

I have checked that, for products login register functions all are working properly as expected as I image attached,

2023-09-26-130103

It is also working for modal popups when not logged in. please check and let us know the issue.

Thank you again and regards

in reply to: Email Lock Not Working #190190

Nayeem Riddhi
Moderator

If you want one single file download, you may please attach one file for the package. Not multiple files. I hope you have understood.

Thank you and regards

in reply to: Disable Paragraphing Around Description? #190182

Nayeem Riddhi
Moderator

Sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

in reply to: Subscription not completing with Stripe #190181

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue and already forwarded the issue to our team developers. Thanks for your appreciation.

Thank you again and regards

in reply to: Features info #190178

Nayeem Riddhi
Moderator

Can you please check for this package,

Download Test

Please signup and login for your download button. please check and let me know, if it works for your requirements

Thank you and regards

in reply to: Disable Paragraphing Around Description? #190177

Nayeem Riddhi
Moderator

If you are using Elementor, can you please check our this elementor add-on,

Elementor Addons

please check and let me know, if it helps you.

Thank you and regards

in reply to: Features info #190168

Nayeem Riddhi
Moderator

It is not possible to keep active both the Block only the download and Hide everything option. Because it is a global setting. Hide Everything will hide every content for the package for the particular user/role. And Block only the download will hide/restrict the download link only. I hope you have understood.

Thank you again and regards

in reply to: Email Lock Not Working #190153

Nayeem Riddhi
Moderator

Hello Laura Miner,

The Google Drive file link is working properly here,

WPDM TEST

however, you can also use our this add-on,

Google Drive Explorer

for your Google Drive files. And for your this package issue,

Short u CVC Flashcards

The Remote files can’t be zipped for the main download button, for remote files, only a single file download will work, as to create zip files, individual files need to be stored on the same server. So, for the multiple files attached detection gives the download a zip file. I hope you have understood.

Thank you and regards

Viewing 25 posts - 1 through 25 (of 15,166 total)