Nayeem Riddhi

Hi,

Please check the Dir path is set correctly or not, you can also set it as default. You can check it from Basic > Server File Browser > Server File Browser Base Dir:

Thanks.

Hi,

Soon, you will be updated.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for adjusting.

Thanks.

Glad to hear that, if you like our services please not forget to review us with 5* here, https://wordpress.org/support/plugin/download-manager/reviews/.

will be very thankful.

Thanks.

Hi,

Your download-2 has been fixed. and for the video, you have to put the downloadable file URL or you can also upload it via options.

Thanks.

Hi,

I think it may be coming from your pages or coming from your menu settings. Please check

Thanks.

Hi,

Try to make enabling/disabling other plugins, if there any conflict creating.

Thanks.

Hi,

I have checked the issue. Somewhere your theme making the conflict. It has to be checked from the theme functions.php code where the conflict creating. you can check it after activating other themes, then it doesn’t remain.

Thanks.

Hi,

Your problem has been fixed. It was creating the issue with Private Download Link Usage Limit, somehow it has been set to 0.

I have adjusted it. Now it is working.

Thanks.

Oh, glad to hear that it is working now.

Thanks.

Hi,

You should use categories slug not name. Please check, I have adjusted it and now it is working.

Thanks.

Hi,

Please can you please follow these steps,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

if it is not helping you let me know.

Thanks.

Hi,

You have just set this discount for these roles, please check from incognito mode,

it should work.

Thanks.

Hi,

Which version you are using? you may not properly configure them. if possible, Please, give your temporary wp-admin login details in a private reply for checking and also the related pages.

Thanks.

Are you using a shortcode on your page/post? or just a file link. please let me know and give the related pages.

Thanks.

Hi,

What’s function is not working? and you can put your base_price and sales_price from package settings > pricing and discount section. Please check and let me know.

Thanks.

Hi,

You can check this doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/, here one parameter called cols you can check this as your given value. also, you can check this doc too, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

Thanks.

Hi,

It has been adjusted. Please check.

Thanks.

Hi,

Can you provide a screenshot from which menu you want to hide?

Thanks.

Hi,

I have created a file called single-wpdmpro.php and adjusted there all your requirements. please check. and for the file-cart option, I will try to update you soon.

Thanks.

Hi,

Please check this file. I have saved the file as I image attached before, https://drive.google.com/file/d/1GscXQsnhh0IiNfUNrQwwIFFyY9aaNpPg/view?usp=sharing. It is working fine from my side.

Thanks.

Ok, I will try to check it soon.

Thanks.

Yes, not will come again and if you want to give a download limit with the certain package or role, you can enable again it.

Thanks.

Yes, You should back up them in your local PC, before updating.

Thanks.

Please apologize for some late, just checking. I will try to update you soon.

Thanks.