Forum Replies Created
Hello Marco,
Hope you are well. Thanks for writing to us. Are you using our this addon, https://www.wpdownloadmanager.com/download/advanced-custom-fields/, please kindly check and let me know
Thank you and regards
Hello Marco,
Hope you are well. You can check our general and add-on based shortcodes and demos here:
https://www.wpdownloadmanager.com/docsfor/shortcodes/
Please check which one fits and fulfills your requirements. You can also contact us here if you want a custom appearance and display: https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
Thank you and regards.
Hello Lisa Parker,
Hope you are well. To update your card information, please follow the instructions provided on this page: https://www.wpdownloadmanager.com/doc/how-can-i-update-my-card-details/
Thank you
Does the issue appearing with [wpdm_category] shortcode ? Please kindly check and let me know.
Thank you and regards
I have information from our team that, At this moment, quick fix is quite risky since the site is live and it might throw error. Please kindly use alternative shortcode wpdm_all_packages, an update will be available at the end of this month. Please kindly check.
Thank you
Hello,
Sorry for the delay. Eid vacation is ongoing here. Please share the related URLs for checking the issue. Please kindly check.
Thank you.
I have forwarded your concern to our team.
Thank you
I have not direct access of this mail, support@wpdownloadmanager.com, you can reply here in the private reply with the credentials. Please kindly check.
Thank you
It is generating a PHP file, while putting credentials for login, it is still not working from this page, https://www.collistaracademy.nl/enter/, please kindly check.
Thank you
Ok, please kindly let me know, if you have any queries more.
Thank you
It is related to your translation plugin, how it works, if it is identical for different languages, I think it will be more effective to track which language it has been downloading. Please kindly check.
Thank you
Hello Marcello,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
We have fixed the issue from your site and also a release version may come soon. Regarding the duplicate packages, there are two copies available for the package BPR Etude Hydraulique du ruisseau Bouchard in English version. Please remove one to avoid duplication. Please kindly check.
Thank you
Can’t able to login here, https://www.collistaracademy.nl/enter/, with your provided credentials. Please kindly check.
Thank you and regards
Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and regards
Your license has been extended, please kindly check.
Thank you
Really sorry for the inconvenience. I have forwarded your concern to our team. Thank you for staying with us.
Thank you
Please kindly have patience. I hope it will be soon.
Thank you
Hello delynx,
Hope you are well. please kindly send an order note for this issue from this page: https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, you can also check
Order Note tutorial here : https://youtu.be/h46gJwjtcV8?si=7NMaTG0KI8KYbrR6
Thank you
I have information from our team that, It will be fixed in the next update. Please kindly let me know if you have any more queries.
Thank you
I have forwarded again forwarded your concern to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
I have latest information from our team that, tag_filter will be added in the next update. Please kindly check.
Thank you
I have information from our team that,
Thank you
I have forwarded your issue via another topic that you have recently opened. Please kindly let me know if you have any queries more.
Thank you
Can you please share the error list thus I can forward it to our team for fixing those? Please kindly check.
Thank you