Forum Replies Created
Hello HappyHelper,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
For now WPDM doesn’t add any such option. You have to set from it AWS admin. Please kindly check.
Thank you and kind regards
Please kindly check and let us know if you need any help related to WPDM.
Thank you
Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello Shane O’Neill,
Hope you are well. You can check deeply from WP Optimize & Smush plugin if there any settings for excluding download-manager-files folder for your this issue also please contact their support, I hope you should get the help. Please kindly check and let me know if you have any more queries.
Thank you and kind regards.
The issue has been fixed. Released a new version with update of Amazon S3 addon. Please kindly check.
Thank you and kind regards
Hello Arianna Bellizzi,
Hope you are well. Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello DodgeThat,
Hope you are well. And sorry for the inconvenience. The feature is working properly from our testing site. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Sorry for the inconvenience. It was cached issue. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
It is centered, please kindly check the image attached,
Please kindly check.
Thank you
Hello jean-sebastien hesry,
Hope you are well. It is working properly from our side, https://wpdm.w3eden.com/package-table-elementor/. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check.
Thank you
I have forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
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Please kindly share the order id details thus I can forward it to our team authority. Please kindly check.
Thank you
The latest interface is available now. Please kindly update your version to WPDM PRO- 7.0.0. Please kindly check.
Thank you
Glad to hear that. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance.
Thank you again and regards
I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
The new interface like free is not added in Pro version. It may be added on the next versions. For checking changelog, please kindly check here, https://www.wpdownloadmanager.com/wordpress-download-manager-change-log/. Please kindly check and let me know if you have any more queries.
Thank you and regards
I have not information from our authority that which features will be added on next releases. However, you can keep a follow-up for the next updates. Please kindly check and let me know if you have any queries more.
Thank you and regards
Hello Chelsea Profit,
Hope you are well. Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
I have forwarded your issue to our team authority.
Thank you and regards
If you opened topics for each issue for you requirements, you should get help or implementation hope for the next updates. You can knock there if those are not still fixed or implemented, you deserve the help for these. and for turn off auto renew, please kindly check this article details, https://www.wpdownloadmanager.com/doc/how-do-i-turn-off-auto-renew-for-my-wpdm-pro-subscription/. Please kindly check.
Thank you and regards
Hello HappyHelper,
Hope you are well. And sorry for the inconvenience. Can you please give the features what you are trying to use or want, thus I may can help you. Please kindly check.
Thank you and regards
Hello welswebmaster,
Hope you are well. Can you please elaborate more on your issue? Does the shortcode not working or template preview is not coming for the shortcode? Please kindly check.
Thank you
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance.
Thank you again and regards
Hello Tracy Reinhard,
Hope you are well. For your issue we have fixed it and release an update today. Please kindly use the latest version from your account dashboard for Authorize Net Plugin. Please kindly check.
Thank you and regards