Forum Replies Created
I have updated your concern to our team. Please kindly check and let me know if you have any queries more.
Thank you and regards
Hello Frank Petersen,
Hope you are well. Yes, the Download Manager plugin has good bot prevention options built-in. You can enable reCAPTCHA verification on your downloads (just edit your package and check “Enable Captcha Lock” after setting up your Google reCAPTCHA keys in Settings), and there’s also an IP Blocking feature under Downloads > Settings > General > Verification Settings where you can blacklist problematic IP addresses or ranges. For US-only access, unfortunately the plugin doesn’t have native country blocking – you’d need to handle that at the server/CDN level (like through Cloudflare) or use a separate geo-blocking plugin, since WPDM can block individual IPs but not by country. I’d also recommend checking your Download Logs first to see where the traffic is actually coming from – that’ll tell you if it’s bots or legitimate international users. Please kindly check.
Thank you
Hello Michael Bindig,
Hope you are well. Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and regards
I have forwarded again the issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
I have forwarded again the issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
This is nice requirement, but with directory add-on the sticky download packages feature is not available right now, you can keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/, and also can order a customization request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/, please kindly check.
Thank you
I have information from our team that, There will be no fix for this since it’s not a bug, this is how wpdm_all_packages works for best performance.
If you like the package count and pagination to reflect only the packages accessible to each user, this would require customization. please kindly knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/, please kindly check.
Thank you
I have forwarded again the issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
I have forwarded again the issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Please kindly login here, https://try.wpdownloadmanager.com/frontend-uploader/, with username:demo and password:demo , it is default preview [wpdm_frontend] shortcode, please kindly check.
Thank you
No please kindly backup the file /download-manager/src/__/Query.php in your local drive. Please kindly check.
Thank you
Please kindly check now.
Thank you
I have checked from your video that, the banner is coming as expected in your category page. If you want to modify the category appearance, you have to modify your theme archive page file. Please kindly check.
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If possible, please kindly reactivate your login credentials for the site. Please kindly check.
Thank you
Hello,
Is there any query or help need for this issue? Please kindly let me know.
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You are using Use link Template option, so it is rendering the link what it has contents now, if you use Use Global, Do Not Apply option for Category Page Template, you should see the your desired banner image. Please kindly check.
Thank you
I have checked the issue in our testing site. However, for more check, can you please reactivate your login credentials for checking the issue further? Please kindly check.
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Can you please kindly let me know, are you talking about
BUY NOW! Big Sale on Fonts!!!! —SAVE UP TO 10%!! this banner? Please kindly check and let me know
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I told you to backup this file, /download-manager/src/__/Query.php, you can replace the backup file to the current plugin’s file. Please kindly check.
Thank you
If you are using simply [wpdm_frontend] shortcode, it will show similar like this demo,
https://try.wpdownloadmanager.com/frontend-uploader/
or this,
But your shortcode page different looking, i think somewhere the shortcode appearance has been modified. Please kindly check.
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Please kindly check let me know then, if you are still facing such issues.
Thank you
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
The dafault frontend appearance is this, https://pro.wpdm.online/front-end/, can you please check if your active theme overwriting the download manager files, please kindly check.
Thank you
Hello Marco,
Hope you are well. Please kindly reply in english also share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
You are using direct download link there,
<?php echo get_home_url() ?>/?wpdmdl=<?php echo get_the_ID(); ?>
So though it is limit restriction, user can download the file after limit end too, please kindly use the below code for showing the expired message or similar
<?php echo WPDM()->package->downloadLink($ID); ?>
Please kindly check and let me know
Thank you and regards