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Can you please share the related URL too? please check and let me know
Thank you and regards
Sorry for the inconvenience. Please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Todd Dixon,
Hope you are well. Somehow your topic was marked as spam. I have approved it now. However, you will be able to restrict any downloads by any WordPress role from the Downloads > All Packages > Navigate Any Package Edit Option > Package Settings > Allow Access option as I image attached.
And if you are trying to restrict download packages with specific users, you can use this add-on, https://www.wpdownloadmanager.com/download/advanced-access-control/. With this will help you to control user-specific access to your files and document downloads. You can check this option too for showing contents conditionally from the Downloads > Settings > General > Access Settings > When user is not allowed to download > Hide Everything option as I image attached,
please check and let me know, if you need anything help more.
Thank you and regards
Really sorry for that. It was set for administrator access only. please check now, https://wpdmpro.w3eden.com/download/agree-and-terms/
Thank you and regards
please check here, https://wpdmpro.w3eden.com/download/agree-and-terms/ and click the main download button. Are you looking for this? Please check and let me know.
Thank you and regards
Yes, after login for restricted packages for certain roles, they will be able to see the download package details and download link and what you will provide to view the details. I hope you have understood. please check and let me know.
Thank you and regards
It is a CSV file, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv where you have to import it for bulk import packages or files as I image attached from Import form CSV File option,
please check and let me know if you need more clarification.
Thank you again and regards
The option is residing in the Downloads > Import & Export section. please check. please follow the instructions from here,
You can also edit this sample CSV file here, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv it will work properly for you. please check and let me know
Thank you and regards
I have checked your issue. I have found that this plugin is not active on your side, https://wordpress.org/plugins/wpdm-premium-packages/, because, the option image I have attached is not available on your Downloads > Settings interface.
However, for your more information with File Cart add-on lock option doesn’t work, because, the file cart bypasses all lock options for the download. It is also described here, https://www.wpdownloadmanager.com/download/wpdm-file-cart/. The doc you have shared https://www.wpdownloadmanager.com/doc/using-premium-package/enabling-terms-agreement-checkbox-on-checkout-page/ is for premium packages, those packages are enabled with pricing. It will not work with the file cart as expected. Sorry for the confusion. I hope you have got it now. please check and let me know
Thank you and regards
For bulk upload files to the single packages, you may have to use Bulk Import feature following this doc, https://www.wpdownloadmanager.com/doc/bulk-import/. please check and let me know
Thank you and regards
Can you please elaborate on How to bulk upload Docs requirement? do you want to attach many docs files to a single package or want to create multiple packages with your docs files? please check and let me know
Thank you and regards
If you are trying to create free way to create multiple roles, there are many free plugins available in wordpress repository for that. please check and explore those and let me know then.
Thank you again and regards
Are you trying to create role/plan then assign that role/plan to any packages? you can check this plugin too,https://www.wpdownloadmanager.com/download/wp-pro-membership/. If it doesn’t meet the requirements, please elaborate on the requirements.
Thank you again and regards
Sorry for that. if possible, please, give your temporary wp-admin login details in a private reply to check the issue in detail.
Thank you and regards
Sorry for the inconvenience. I have told you earlier for the Checkout settings option you have to install and activate this plugin. https://wordpress.org/plugins/wpdm-premium-packages/. If the issue persist, if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
please check download manager plugin active or not. If the issue persists please, give your temporary wp-admin login details in a private reply to check the issue, your above credentials are not working.
Thank you and regards
The option comes with this add-on, https://www.wpdownloadmanager.com/download/advanced-access-control/. I think you have already purchased it. And this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/. Please check and let me know, if you have any queries.
Thank you and regards
Do you want similar like this, the download packages that has been shared with the user,
https://try.wpdownloadmanager.com/user-dashboard/?udb_page=my-downloads
please check and let me know
Thank you and regards
Hello Diane Sandy,
Hope you are well. And sorry for the inconvenience. For your issue please check further from the MailChimp audience configuration. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards






