Nayeem Riddhi

Are you not able to put your shortcode with Elementor in the element shortcode option?

Hello,

I have tested form lock with CF7 with required fields, after getting download link resubmitting again not showing required fields error. My link is here http://www.nayeemriddhi.info/portfolio2/download/cf7-package/. It needs to see from your wp-admin panel.

Yes, Please contact with given link email.

Thanks.

Hello,

Your all packages are restricted only for the administrator, so this is happening. You can also give multiple access to selecting them, like customer, subscribe, contributor. please check.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hi,

I have put your description text in our Sample.csv file, and the packages are uploading successfully. Please check here the Sample_check.csv file. https://files.fm/u/28d4qtn7

BTW, by default, you can also use the export-import feature as the image attached.

Please, let me know if you need further assistance.

Thanks.

• This reply was modified 6 years, 4 months ago by Nayeem Riddhi.

Hi,

You can use the shortcode option from the Elementor element for displaying WPDM packages.

Thanks.

It was creating a problem only with /, you have nothing to do it next time. If you like our service, please give a review us here, https://wordpress.org/support/plugin/download-manager/reviews/

Thanks :).

Hello,

Now working. Please check.

Thanks.

Hi,

In order to get custom CSS and site look, you need to buy this service for your full implementation. https://www.wpdownloadmanager.com/download/custom-upgrade-service/

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking your issue.

Thanks,

Hello,

Can you give more descriptive information about your issue?

Thanks.

Hello,

You can do it from Downloads > Settings > User Interface > Disable Style and Script. Please, let me know if need further assistance.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Thanks, Please give us a review if you like our works. https://wordpress.org/support/plugin/download-manager/reviews/

Here, you can set the message as a private reply.

Hello,

@Ngoc Pro, Please open a separate ticket for getting assistance.

Thanks.

Hello,

@Web_Guy, please try to logout and login again. And check if it works for you.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hello,

The site has been adjusted. Please clear your site cache and reload.

Thanks.

Hello,

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Hello Gavin,

Please attach the image here and also details. I will try to help you.

Thanks.

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Please, give your temporary wp-admin login details in private reply for having a close look of your backend.

Thanks.

If you do not delete or destroy your database, after deleting or uninstalling the plugin, The data of files will still remain.