Nayeem Riddhi

I have back with information from our developer that the option will be available in the next update. please check and let me know, if you have any queries.

Thank you and regards

Sorry for your inconvenience. NinjaForm is not available for Form Lock add-on, you can check the available form plugin here, https://www.wpdownloadmanager.com/download/wpdm-form-lock/. Please check and let me know, if you have any queries.

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I have informed from our team authority that, you can use wpdm_get_files filter hook instead of wpdm_package_files hook. please check and let me know, if you have any queries.

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Hello Thomas Gerber,

I have forwarded your request to our team authority. Thanks for your appreciation.

Thank you again and regards

Yes, this feature was once available. Our developer said that, we shall soon reactivate the plain/flat download URL option. I hope you have understood. please let me know if you have any queries.

Thank you and regards

Dynamic plain URL means not harcoded URL, you will put the template variable in your link/page template then it will create wp-content/uploads/download-manager-files/mypackagedocument.pdf link like this for your package attached file. However, I have information from our team authority that no such option is available for now. But we shall soon reactivate the plain/flat download URL. I hope you have understood. please check and let me know, if you have any queries.

Thank you and regards

Hello Emily Prince,

Hope you are well. Thanks for writing to us. Updating your card information is possible when your orders will expire. I hope you have understood. Please check and let me know, if you have any queries.

Thank you and regards

Hello Thomas Gerber,

Hope you are well. Thanks for writing to us. Do you want a dynamic plain URL? Like when you will apply the link template to a package it will do a plain URL automatically for the package. Otherwise, If you need a plain URL of your document, you can also copy the file URL from your server directory or the Media Library option. Thus I hope it may resolve your issue. please check and let me know.

Thank you and regards

Please let me know, if your issue has been resolved or not.

Thank you and regards

I think you are using form lock add-on and download buttons are enabled with form lock modal. Now, for the close button, this feature is working properly from our testing site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch theme to another. Please check and let me know.

Thank you and regards

Hello @gokuss91,

Hope you are well. Thanks for writing to us. I have forwarded your requirements to our team authority. I hope, soon I can update to you. Thanks for your appreciation.

Thank you and kind regards

Hello GEORGES ETIENNE,

Hope you are well. Thanks for writing to us. Can you please share the related URL for the issue? Please check and let me know.

Thank you and regards

Hello Ryan Stueve,

We are here if you face any issue with WPDM product or services. Please don’t hesitate to knock us again. We shall fix any issue for you.

Thank you again and kind regards

Sorry for the inconvenience. We are checking the issue and I have already forwarded the issue to our team authority. Thanks for your appreciation.

Thank you again and regards

Hello Harald Loewe,

Hope you are well. Thanks for writing to us. Can you please check the option from Downloads > Setting > Quick Forms as I Image attached,

I hope it may help you. please check and let me know.

Thank you and regards

It count the unique visitor. I hope you have understood. please check and let me know, if you have any queries.

Thank you

We have fixed your issue. please let me know, if you have any queries.

Thank you and regards

Hello Funnel Communications,

Hope you are well. And sorry for the inconvenience. I have forwarded your issue to our team authority. Thanks for your appreciation.

Thank you again and regards

I hope you get mails from WPDM too. Can you please check those too? For every subscription system should update for the total purchases sum of membership plans too. please check and let me know.

Thank you and regards

Sorry for this inconvenience. I have forwarded your request to our team authority. Thanks for your appreciation.

Thank you again and regards

Your above shared credentials are not working. please check and let me know.

Thank you and regards

View count may vary for the same active user means when any new user comes to the package page, but stays on the site for some time, he also downloads the package multiple times, the download count increases but for the same session for that user view count is counted as one. I hope you understand now. please check and let me know, if you have any queries.

Thank you and regards

Glad to hear that your issue has been resolved. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you and regards